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- Tasks: Support daily operations and deliver exceptional service to patients in a busy clinic.
- Company: Dynamic private clinic located in the heart of Central London.
- Benefits: Competitive salary, flexible hours, and opportunities for personal growth.
- Why this job: Join a vibrant team and make a real difference in patient care.
- Qualifications: Warm personality, strong communication skills, and a knack for organisation.
- Other info: Fast-paced environment with plenty of opportunities to learn and grow.
The predicted salary is between 30000 - 32000 £ per year.
Our client has an exciting opportunity for a Private Practice Assistant to join their fast-paced and incredibly busy team, based in Central London. The successful applicant will play a crucial role in supporting the smooth day-to-day operations of the practice, ensuring a highly efficient service is delivered to each patient, whilst contributing to the overall functioning of the practice, as directed by the Manager.
Working Hours: 09:00-17:00 whilst on probation, however, flexibility will be required to cover various locations and shifts to support the practice’s needs effectively. Once probation has been successfully passed, shift patterns include 08:00-16:00, 09:00-17:00 and 10:00-18:00.
We are looking to actively engage with candidates who:
- Have a naturally warm, helpful and empathetic nature
- Genuinely enjoy interacting with people and assisting them
- Can deliver outstanding customer experience
- Have strong and confident interpersonal, communication and PC skills
- Can demonstrate resilience in the workplace and find it second nature to work hard and be conscientious
- Can demonstrate strong and accurate organisational skills (the ability to juggle multiple balls, whilst not compromising on accuracy)
- Can remain calm in pressurised situations
- Likes to keep busy, this is a role for someone with a strong work ethic
- Thrives in contributing to an efficient workplace – a genuine team player
- Have a willingness to learn technical aspects to the role
- Have the ability to work independently and take initiative
Some of the responsibilities include:
- Acting as the first point of contact by answering all incoming phone calls.
- Provide high-quality customer service by handling daily inquiries and walk-ins.
- Check and respond to emails and online inquiries promptly.
- Manage appointments by scheduling, sending confirmations, and maintaining accurate records.
- Handle scanning and emailing of documents.
- Keeping accurate and up-to-date records in the system.
- Place and track orders
- Taking payments, raise invoices, and process refunds as needed.
- Manage incoming and outgoing mail, ensuring timely distribution and processing.
- Restocking rooms with consumable supplies, as needed.
- Conduct regular stock checks
- Assist in drafting and writing reports when necessary.
- Provide reception cover, particularly over lunchtime.
If this role sounds like it’s a strong match to YOU and your job search, then don’t delay – APPLY today!!!
In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Due to the high number of applications, we are receiving, we are unable to respond to every application individually. If you do not hear from us within 5 days, please assume that your application has not been successful.
PRIVATE CLINIC ASSISTANT employer: The Recruiters Room
Contact Detail:
The Recruiters Room Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PRIVATE CLINIC ASSISTANT
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in healthcare or private clinics. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the clinic and think about how your skills match their needs. Practise common interview questions and be ready to showcase your warm, helpful nature.
✨Tip Number 3
Follow up after your interview! A quick thank-you email can go a long way. It shows you're genuinely interested and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities, and applying directly can sometimes give you an edge. Plus, we’re here to support you every step of the way!
We think you need these skills to ace PRIVATE CLINIC ASSISTANT
Some tips for your application 🫡
Show Your Warmth: Since we're looking for someone with a naturally warm and helpful nature, make sure to let your personality shine through in your application. Share examples of how you've interacted positively with people in the past!
Highlight Your Organisational Skills: This role requires juggling multiple tasks without compromising on accuracy. In your application, mention specific instances where you've successfully managed various responsibilities and kept everything running smoothly.
Demonstrate Your Resilience: We want to see that you can stay calm under pressure. Include a brief story in your application about a time when you faced a challenging situation and how you handled it like a pro!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and keep track of all the amazing candidates we’re excited to meet.
How to prepare for a job interview at The Recruiters Room
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Private Clinic Assistant. Familiarise yourself with tasks like managing appointments, handling inquiries, and providing excellent customer service. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your People Skills
Since this role requires a warm and empathetic nature, be prepared to share examples of how you've successfully interacted with customers or clients in the past. Highlight your ability to remain calm under pressure and how you’ve contributed to a positive experience for others.
✨Demonstrate Organisational Skills
The ability to juggle multiple tasks is crucial for this position. During the interview, discuss specific strategies you use to stay organised and manage your time effectively. You might even want to mention any tools or systems you’ve used to keep track of appointments and records.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the practice and its operations. Inquire about team dynamics, training opportunities, or how they handle busy periods. This not only shows your enthusiasm but also helps you gauge if the environment is the right fit for you.