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- Tasks: Communicate with customers in litigation stage regarding their mortgage accounts.
- Company: Join a rapidly growing mortgage lender focused on helping people own homes.
- Benefits: Enjoy fully remote work, all equipment provided, and a realistic yearly bonus.
- Why this job: Be part of a supportive culture with progression opportunities and exciting staff incentives.
- Qualifications: Must have at least 2 years of experience in Mortgage Litigation.
- Other info: Fixed start date of April 7th, 2025; training is fully remote.
The predicted salary is between 16200 - 19800 £ per year.
100% REMOTE WORKING WITH ALL EQUIPTMENT SUPPLIED • START DATE OF 7TH APRIL 2025 • £27,000 + YEARLY BONUS Our client is a very successful Mortgage lender, who have gone from strength to strength and nearly doubled in size over the last 4 years. They offer a different style to lending and want to give everyone the opportunity to own their own property. As a result of their growth, they are seeking confident, empathetic and experienced Litigation Agents to join them from 7th April 2025. (This is a fixed start date, with no negotiation). The overall purpose of the role is to communicate with customers who have reached Litigation stage on their Mortgage Account. This will involve SPO’s, Eviction Notices/Dates, LBAs, Hearings and Forbearance. As part of this role, you will be dealing with calls in high-volume. The successful applicant will come from a Mortgage Litigation background for at least 2 years. We are not considering candidates who don't have this experience at this time. SOME of their FANTASTIC benefits include: • FULLY REMOTE working with FULLY REMOTE training • All I.T equipment supplied • A very realistic yearly bonus • Frequent staff incentives which include high street vouchers • Annual awards • Employee assistance and welfare programme • Private healthcare • Subsidized gym memberships • PROGRESSION! Please note: This role will require you to present for all training, …
Mortgage Litigation Collections Advisor - FULLY REMOTE employer: The Recruiters Room
Contact Detail:
The Recruiters Room Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mortgage Litigation Collections Advisor - FULLY REMOTE
✨Tip Number 1
Make sure to highlight your experience in Mortgage Litigation during any conversations or interviews. Be prepared to discuss specific cases you've handled and how you navigated the complexities involved.
✨Tip Number 2
Familiarize yourself with the company's values and mission. Understanding their approach to lending and customer service will help you align your responses and demonstrate that you're a good fit for their culture.
✨Tip Number 3
Practice your communication skills, especially in handling high-volume calls. Being able to convey empathy and confidence over the phone is crucial for this role, so consider role-playing scenarios with a friend.
✨Tip Number 4
Network with professionals in the Mortgage Litigation field. Engaging with others who have similar backgrounds can provide insights and potentially lead to referrals that could strengthen your application.
We think you need these skills to ace Mortgage Litigation Collections Advisor - FULLY REMOTE
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your experience in Mortgage Litigation. Detail your previous roles and responsibilities, particularly those that involved high-volume calls and dealing with litigation processes.
Show Empathy and Confidence: In your application, convey your ability to communicate empathetically with customers. Use examples from your past work where you successfully managed sensitive situations.
Tailor Your CV: Customize your CV to reflect the specific skills and experiences mentioned in the job description. Focus on your litigation background and any relevant achievements that align with the company's values.
Prepare a Strong Cover Letter: Write a compelling cover letter that explains why you are a great fit for this role. Mention your passion for helping others achieve home ownership and how your background aligns with the company's mission.
How to prepare for a job interview at The Recruiters Room
✨Show Your Empathy
In this role, you'll be dealing with customers in difficult situations. Make sure to demonstrate your empathetic approach during the interview. Share examples of how you've handled sensitive conversations in the past.
✨Highlight Your Experience
Since the company is looking for candidates with at least 2 years of Mortgage Litigation experience, be prepared to discuss your background in detail. Talk about specific cases you've worked on and the outcomes you achieved.
✨Prepare for High-Volume Scenarios
The role involves handling high volumes of calls. Be ready to discuss how you manage stress and prioritize tasks in a fast-paced environment. Providing examples from previous roles can help illustrate your capabilities.
✨Understand the Company Culture
Research the company's values and culture before the interview. Be prepared to explain why you want to work for them specifically and how your personal values align with their mission to help people own their properties.
