At a Glance
- Tasks: Communicate with customers in arrears and provide tailored support.
- Company: A rapidly growing mortgage lender with a unique approach.
- Benefits: £26,250 salary, bonus, 25 days holiday, and fantastic benefits.
- Other info: 100% remote role starting on 7th September 2026.
- Why this job: Make a real difference in people's lives while working remotely.
- Qualifications: Must have telephone-based debt collections experience and FCA knowledge.
The predicted salary is between 26250 - 26250 £ per year.
100% REMOTE WORKING (UK ONLY) START DATE – 7th SEPTEMBER 2026 £26,250 + BONUS 25 DAYS HOLIDAY, PLUS FANTASTIC BENEFITS PACKAGE ALL EQUIPMENT SUPPLIED WE DO REQUIRE THE BELOW EXPERIENCE AS A MINIMUM REQUIREMENT TO APPLY (PLEASE ONLY APPLY IF YOU CAN SAY ‘YES’ TO HAVING BOTH OF THE FOLLOWING): 100% Telephone-Based, Debt Collections experience (Business 2 Consumer, B2C) AND Experience working in an FCA regulated environment Our client is highly successful Mortgage Lender and has gone from strength to strength and almost doubled in size over the last few years.
They offer a refreshingly different approach to mortgage lending and truly believe in trying to give everyone the opportunity to own their own property.
As a result of their growth, they are seeking experienced Mortgage Arrears Collections Agents, who are professional, confident and empathetic by nature.
Successful applicants will also be used to treating customers as individuals demonstrating an understanding of their unique set of circumstances that has ultimately led them to fall behind on their payment(s).
The start date for this role is 7th September 2026. (This is a fixed start date, with no negotiation)!
The overall purpose of the role is to communicate with customers who have fallen into Arrears on their Mortgage account and provide them...
