At a Glance
- Tasks: Manage schedules, communicate with customers, and support the Service and Repairs Department.
- Company: Join a dynamic team in a growing service company.
- Benefits: Starting salary of £28,000, increasing to £30,000 after probation, plus perks.
- Other info: Opportunity for career growth and development in a fast-paced setting.
- Why this job: Gain valuable experience in administration and customer service while working in a supportive environment.
- Qualifications: Strong communication skills and proficiency in MS Office; QuickBooks experience preferred.
The successful applicant will be responsible for carrying out administration duties across the Service and Repairs Department, reporting to the Service Manager.
Duties will include:
- Communicating with customers and maintaining internal CRM and database systems.
- Assisting with H&S RAMS in coordination with H&S manager.
- Managing work schedules for Service Engineers.
- Repair quoting and follow up, liaising with clients and organisation of engineers/sub-contractors.
- Raising purchase orders for the procurement of service and repair parts/sub-contractors using QuickBooks accounting software.
- Raising invoices, as required, for repairs/call outs using QuickBooks accounting software.
- Supporting colleagues during holidays/sickness/busy periods.
- Maintaining compliance with all company policies and procedures.
- Performing related duties as assigned by Line Manager/Director.
Education and/or Work Experience Requirements:
- Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
- Excellent computer proficiency (MS Office, Excel and Outlook).
- Preferred experience in QuickBooks or similar accounting package.
- Qualifications in GCSE English, Maths preferred, but relevant job experience can also be suitable.
- Preferred experience in service delivery, office organisation and business processes.
- Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
- Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
Physical Requirements:
- Ability to safely and successfully perform the essential job functions consistent with high levels of concentration.
- Ability to maintain regular and punctual attendance.
- Must be able to communicate confidently and politely both in person and via the telephone with both customers and colleagues.
- Must be able to work as part of a team.
- Must be able to lift and carry small packages.
Engineer Scheduler in Fleet employer: The Recruiters Room
Join a dynamic team as an Engineer Scheduler in our Fleet Service and Repairs Department, where we prioritise employee growth and development. With a supportive work culture that values communication and teamwork, you will enjoy competitive benefits including a salary increase after probation and opportunities to enhance your skills in a thriving environment. Our commitment to health and safety, alongside a focus on exemplary customer service, makes us an excellent employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Engineer Scheduler in Fleet
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like The Recruiters Room and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at The Recruiters Room!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like The Recruiters Room keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Engineer Scheduler in Fleet
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to The Recruiters Room:This is your chance to really connect with the team at The Recruiters Room. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at The Recruiters Room
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with The Recruiters Room.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show The Recruiters Room that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at The Recruiters Room. Show them you’re not just focused on the day-to-day but also have a strategic mindset!