At a Glance
- Tasks: Support daily transport operations and ensure high standards of customer service.
- Company: Leading independent delivery services provider in Warrington.
- Benefits: Full-time work, supportive environment, and long-term career prospects.
- Why this job: Step up in your career and thrive in a dynamic team.
- Qualifications: Experience in transport administration and strong organisational skills.
- Other info: Opportunity to develop supervisory skills and grow with the company.
The predicted salary is between 25000 - 36000 Β£ per year.
We are currently recruiting on behalf of a well-established client based in Warrington, Appleton Thorn, a leading independent next-day or scheduled delivery services provider for parcels and freight. We are looking for a motivated and experienced Transport Administrators/De-brief Clerks to support and oversee key aspects of the daily transport operation. This is a pivotal role that goes beyond general administration β ideal for someone with a solid background in transport or logistics who is ready to take a step up in responsibility.
You will be supporting the Shift Manager in completion of daily de-briefs to ensure high standards of customer service and courier compliance with all operational processes. This is an active role and a great opportunity to thrive in a fantastic team environment and grow with the company. The position could lead to permanent employment for the right candidate.
Available Shifts:
- Monday to Friday 06:30 am to 15:30
- Monday to Friday 10:00 am to 19:00
Pay Rate: Β£12.21 p/h
Key Responsibilities:
- Daily completion of de-brief ensuring any service issues/failures are logged & communicated to customer service, management team.
- Monitor driver performance and delivery progress throughout the day.
- Ensuring all driver non-compliances are investigated & escalated accordingly.
- Use of the company software to monitor performance supporting with on the road issues as required.
- Act as first point of contact for drivers, addressing route queries and delivery issues.
- Ensuring all returned items are returned as per SOP.
- Assist in investigating delivery discrepancies or failures.
- Completion of ad-hoc de-briefs as & when required.
- Daily download of handheld scanners ensuring the condition of any faults are reported.
- All returns are coded correctly.
- Completion of ad-hoc vehicle audits.
- POD & address data entry.
- Maintain accurate filing systems and records for audits and reporting.
- Provide general administrative support as required.
What we are looking for:
- Proven experience in a transport or logistics administration role (essential)
- Strong organisational skills with the ability to multitask and prioritise workload
- Confident communicator β both verbal and written
- Strong problem-solving and analytical thinking
- Ability to work independently and take initiative
- Comfortable liaising with drivers and operational staff in a fast-paced environment
- Proficiency in Microsoft Office and transport/logistics software systems
The Offer:
- Full-time, ongoing work with long-term prospects
- Supportive and professional working environment
- Opportunity to develop transport and supervisory skills
This is an excellent opportunity for someone with a solid transport admin background looking to grow with a company. If youβre ready to step up and play a central role in a busy transport operation, we want to hear from you!
Transport Administrator in Appleton Thorn employer: The Recruit UK
Contact Detail:
The Recruit UK Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Transport Administrator in Appleton Thorn
β¨Tip Number 1
Network like a pro! Reach out to your connections in the transport and logistics industry. You never know who might have a lead on a job or can put in a good word for you.
β¨Tip Number 2
Prepare for interviews by brushing up on your knowledge of transport operations. Be ready to discuss how your experience aligns with the role of a Transport Administrator and how you can contribute to the team.
β¨Tip Number 3
Showcase your problem-solving skills during interviews. Share specific examples from your past roles where you successfully handled delivery issues or improved processes.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets noticed, and weβre always on the lookout for motivated individuals like you to join our fantastic team.
We think you need these skills to ace Transport Administrator in Appleton Thorn
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your experience in transport or logistics. We want to see how your skills match the role, so donβt be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why youβre the perfect fit for the Transport Administrator role. Share specific examples of how you've tackled challenges in previous jobs.
Show Off Your Communication Skills: Since this role involves liaising with drivers and the management team, we need to see that you can communicate effectively. Use clear and concise language in your application to demonstrate this.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for this fantastic opportunity!
How to prepare for a job interview at The Recruit UK
β¨Know Your Transport Stuff
Make sure you brush up on your transport and logistics knowledge. Familiarise yourself with common industry terms and processes, as well as the specific operations of the company you're interviewing with. This will show that you're not just interested in the role, but that you understand the field.
β¨Show Off Your Organisational Skills
Since this role requires strong organisational skills, prepare examples from your past experience where you've successfully managed multiple tasks or prioritised workloads. Be ready to discuss how you keep things running smoothly, especially in a fast-paced environment.
β¨Communicate Clearly
As a Transport Administrator, you'll need to communicate effectively with drivers and the management team. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable with your delivery.
β¨Be Ready to Problem-Solve
Expect questions that assess your problem-solving abilities. Think of scenarios where you've had to troubleshoot issues or handle discrepancies in the past. Highlight your analytical thinking and how you approach challenges, as this is crucial for the role.