At a Glance
- Tasks: Welcome patients and manage appointments while providing exceptional customer service.
- Company: Join a modern, growing dental practice with a supportive team.
- Benefits: Competitive salary, ongoing training, and opportunities for skill development.
- Other info: Fast-paced environment with opportunities for career growth.
- Why this job: Be the first point of contact and make a real difference in patient experiences.
- Qualifications: Friendly, organised, and passionate about customer care; experience in reception is a plus.
The predicted salary is between 9.9 - 12.1 £ per hour.
- Receptionist / Treatment Coordinator (TCO)
- Position: Part-Time (4 days per week)
Are you a friendly, organised, and patient-focused individual looking to join a modern, growing dental practice?
Tooth Dr Basildon is seeking an enthusiastic Receptionist / Treatment Coordinator (TCO) to become an integral part of our team.
As the first point of contact for our patients, you'll play a vital role in creating an exceptional patient experience while helping guide patients through their treatment journey with confidence and care.
- What You'll Be Doing
- Welcoming patients and providing outstanding customer service.
- Managing appointments, phone calls, emails, and patient enquiries.
- Supporting the smooth day-to-day running of the reception.
- Coordinating treatment plans and helping patients understand their options.
- Discussing treatment costs and finance options where appropriate.
- Liaising with clinicians to ensure a seamless patient journey.
- Maintaining accurate patient records and ensuring compliance with practice procedures.
- Building strong relationships with patients and encouraging long‑term loyalty.
- We're Looking For Someone Who Is
- Friendly, professional, and approachable.
- Highly organised with excellent attention to detail.
- A confident communicator with strong interpersonal skills.
- Passionate about delivering exceptional customer care.
- Comfortable working in a fast‑paced environment and multitasking.
- Experienced in reception, customer service, or dental practice administration (dental/TCO experience is desirable but not essential for the right candidate).
- Familiar with SOE/Exact software (preferred but not essential).
What We Offer
- A supportive and welcoming team environment.
- Ongoing training and development opportunities.
- The opportunity to develop your Treatment Coordinator skills.
- A modern, forward‑thinking dental practice.
- Competitive salary based on experience.
If you're passionate about helping patients, enjoy working with people, and want to be part of a team that delivers outstanding dental care, we'd love to hear from you.
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Receptionist/TCO in Basildon employer: The Real Good Dental Company Limited
At Anderson and Broadberry, we pride ourselves on fostering a supportive and collaborative work environment where our private dentists can thrive. Located in the welcoming community of Swallownest, Sheffield, our practice not only offers a ready-made patient list but also prioritises professional development through dedicated support teams and opportunities for skill enhancement. Join us to be part of a team that values high-quality patient care and encourages your growth every step of the way.
Contact Details:
The Real Good Dental Company Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist/TCO in Basildon
✨Get Involved in Local Dental Community
Look for local dental events, such as workshops or seminars. These are great opportunities to meet practicing dentists and orthodontists, plus they can lead to part-time roles at their clinics or practices. Don't forget to chat with fellow students; they might be in the know about upcoming opportunities!
✨Leverage University Resources
Your university’s career centre probably has connections with local dental practices looking for part-time help. They can guide you towards listings, internships, or even job shadowing opportunities. Make sure you're tapping into these resources—they're designed to help you climb that career ladder!
✨Stand Out with a Strong Digital Presence
Consider creating a professional social media presence centred around dentistry. Share informative posts, join relevant groups, and actively engage with those in the field. It’s a great way to get noticed by potential employers like The Real Good Dental Company Limited who may be scouting for fresh talent!
✨Direct Applications Are Golden
Don’t just rely on job boards! Reach out directly to dental practices that interest you and ask about part-time roles. Craft a friendly email or even stop by to introduce yourself. Direct applications can put you ahead of the competition—trust us!
We think you need these skills to ace Receptionist/TCO in Basildon
Some tips for your application 🫡
Highlight Your Clinical Skills:When applying for a part-time role in dentistry at The Real Good Dental Company Limited, make sure your CV shines a spotlight on your clinical skills. Include any specific techniques or procedures you’re proficient in, especially those relevant to the role. Plus, showcasing any relevant coursework or certifications (like CPR or infection control) can really help you stand out.
Tailor Your Cover Letter:For part-time roles, your cover letter should express not just your experience but also your enthusiasm for learning and growing in the field. Let them know how excited you are about the opportunity at The Real Good Dental Company Limited and how your flexible schedule allows you to bring your best self to the role.
Include Relevant Work Experience:If you have previous work experience in dental clinics or related roles, make sure to highlight that! Share specific responsibilities you had, such as assisting during procedures or managing patient records. This will give The Real Good Dental Company Limited a clear picture of your ability to fit into their team right away.
Professional References Can Make a Difference:Don’t underestimate the power of references in the dentistry world! Reach out to any previous employers or mentors who can vouch for your skills and professionalism. Including these in your application not only shows your credibility but also your commitment to the profession.
How to prepare for a job interview at The Real Good Dental Company Limited
✨Brush Up on Your Skills
As a part-time dentist, it's essential to showcase specific clinical skills during your interview. Be ready to discuss your proficiency with various dental procedures and tools, and have examples from your clinical placements or previous roles to back them up. We want to hear about how you've handled patient care or specific dental challenges!
✨Show Your Passion for Dental Hygiene
In the dentistry field, patient education is crucial! Make sure to express your enthusiasm for promoting oral health and hygiene. You might be asked how you would counsel patients on their oral care, so think of a few scenarios where you’ve helped patients understand the importance of dental hygiene—this can really set you apart!
✨Flexible Scheduling Awareness
As you're applying for a part-time position, be ready to discuss your availability and how you intend to balance your schedule with work commitments. Think about how your part-time status can benefit the practice—perhaps you're available for evening or weekend appointments, which can be a selling point during the interview!
✨Prepare Your Portfolio
A portfolio isn't just for artists! In dentistry, consider compiling case studies of patients you've worked with (while respecting confidentiality, of course). Showcasing before-and-after photos, treatment plans, and patient feedback can provide compelling evidence of your capabilities—it's a fantastic way for us to see your skills in action!
