At a Glance
- Tasks: Welcome patients and manage appointments while providing exceptional customer service.
- Company: Join a modern, growing dental practice with a supportive team.
- Benefits: Competitive salary, ongoing training, and opportunities for skill development.
- Other info: Fast-paced environment with opportunities for career growth.
- Why this job: Be the first point of contact and make a real difference in patient experiences.
- Qualifications: Friendly, organised, and passionate about customer care; experience in reception is a plus.
The predicted salary is between 11.7 - 14.3 £ per hour.
- Receptionist / Treatment Coordinator (TCO)
- Position: Part-Time (4 days per week)
Are you a friendly, organised, and patient-focused individual looking to join a modern, growing dental practice?
Tooth Dr Basildon is seeking an enthusiastic Receptionist / Treatment Coordinator (TCO) to become an integral part of our team.
As the first point of contact for our patients, you'll play a vital role in creating an exceptional patient experience while helping guide patients through their treatment journey with confidence and care.
- What You'll Be Doing
- Welcoming patients and providing outstanding customer service.
- Managing appointments, phone calls, emails, and patient enquiries.
- Supporting the smooth day-to-day running of the reception.
- Coordinating treatment plans and helping patients understand their options.
- Discussing treatment costs and finance options where appropriate.
- Liaising with clinicians to ensure a seamless patient journey.
- Maintaining accurate patient records and ensuring compliance with practice procedures.
- Building strong relationships with patients and encouraging long‑term loyalty.
- We're Looking For Someone Who Is
- Friendly, professional, and approachable.
- Highly organised with excellent attention to detail.
- A confident communicator with strong interpersonal skills.
- Passionate about delivering exceptional customer care.
- Comfortable working in a fast‑paced environment and multitasking.
- Experienced in reception, customer service, or dental practice administration (dental/TCO experience is desirable but not essential for the right candidate).
- Familiar with SOE/Exact software (preferred but not essential).
What We Offer
- A supportive and welcoming team environment.
- Ongoing training and development opportunities.
- The opportunity to develop your Treatment Coordinator skills.
- A modern, forward‑thinking dental practice.
- Competitive salary based on experience.
If you're passionate about helping patients, enjoy working with people, and want to be part of a team that delivers outstanding dental care, we'd love to hear from you.
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Receptionist/TCO in Basildon employer: The Real Good Dental Company Limited
Fergus & Glover Dental Practice in Aberdeen is an excellent employer, offering a supportive work environment where patient care and professional development are prioritised. With opportunities for continuous professional development (CPD) and a potential pathway to permanent employment, employees can thrive in their careers while contributing to a positive patient experience. The practice fosters a culture of teamwork and compassion, making it a rewarding place to work for those passionate about dentistry.
Contact Details:
The Real Good Dental Company Limited Recruitment Team
