At a Glance
- Tasks: Handle customer inquiries about contract end options and make outbound calls.
- Company: Leading real estate firm with a focus on customer satisfaction.
- Benefits: Flexible work-from-home options and supportive team environment.
- Why this job: Join a dynamic team and help customers navigate their contract options.
- Qualifications: Strong communication skills and proficiency in Excel and Word.
- Other info: Full-time role with opportunities for growth in a thriving industry.
The predicted salary is between 30000 - 42000 £ per year.
A leading real estate firm is seeking an End Of Contracts Specialist in the UK. This full-time role involves processing customer inquiries related to contract end options, making outbound calls, and collaborating with dealers to maximize sales.
The ideal candidate should possess excellent communication skills and be proficient in Excel and Word.
This position offers the flexibility of working from home two days a week, fostering a supportive environment focused on customer satisfaction.
End-of-Contract Specialist — Customer Care in Slough employer: The Real Estate Bd dot net
Contact Detail:
The Real Estate Bd dot net Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land End-of-Contract Specialist — Customer Care in Slough
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about handling customer inquiries, try role-playing with a friend or family member. This will boost your confidence and help you articulate your thoughts clearly during interviews.
✨Tip Number 3
Don’t underestimate the power of networking! Reach out to current or former employees on LinkedIn. They can provide insider tips and might even refer you, which can give you a leg up in the application process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace End-of-Contract Specialist — Customer Care in Slough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your communication skills and experience with customer care. We want to see how you can handle inquiries and collaborate effectively, so don’t hold back on those relevant examples!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the End-of-Contract Specialist role. We love seeing enthusiasm, so let your personality come through while keeping it professional.
Show Off Your Excel and Word Skills: Since proficiency in Excel and Word is key for this role, mention any specific projects or tasks where you've used these tools. We’re keen to know how you can leverage these skills to enhance our customer care processes!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at The Real Estate Bd dot net
✨Know Your Contracts Inside Out
Make sure you understand the ins and outs of contract management. Brush up on common end-of-contract scenarios and be ready to discuss how you would handle customer inquiries. This shows that you're not just familiar with the role but also genuinely interested in helping customers.
✨Show Off Your Communication Skills
Since this role heavily relies on communication, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or family member, focusing on how you can explain complex ideas simply. Remember, it’s all about making the customer feel understood and valued.
✨Excel at Excel
As proficiency in Excel is a must, take some time to brush up on your skills. Familiarise yourself with functions like VLOOKUP, pivot tables, and data analysis tools. You might even want to prepare a few examples of how you've used Excel in past roles to demonstrate your capability during the interview.
✨Emphasise Customer Satisfaction
This position is all about ensuring customer satisfaction, so come prepared with examples of how you've gone above and beyond for customers in previous roles. Highlight any specific situations where your actions led to positive outcomes, as this will resonate well with the interviewers.