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- Tasks: Log customer complaints and manage case documentation in a fast-paced legal team.
- Company: Join a dynamic legal administration team focused on efficiency and accuracy.
- Benefits: Full-time role with training provided and opportunities for growth.
- Why this job: Make a difference by ensuring customer cases are handled effectively.
- Qualifications: Experience in admin roles, strong organisational skills, and proficiency in data management.
- Other info: Adapt to evolving systems while managing multiple cases daily.
The predicted salary is between 28800 - 43200 £ per year.
We are seeking a detail-oriented and organised individual to join our Legal Administration Team. This role involves logging customer complaints into the software system, as well as ensuring the proper handling and tracking of case documentation. The ideal candidate will have strong administrative skills, be proficient in data management systems, and maintain a high level of accuracy in logging and tracking customer cases.
Responsibilities
- Complaint Logging
- Document Handling
- Customer Data Management
- Case Entry
- Case Uploading & Acknowledgment
- Master Commission Spreadsheet Management
- Efficiency & Accuracy
Qualifications
- Proven experience in administrative roles, preferably in a legal or complaints management environment.
- Familiarity with logging systems, such as Respond or similar case management software.
- Strong organisational skills and the ability to handle multiple cases simultaneously.
- Proficiency in data management systems and the ability to navigate and update customer records efficiently. (Training will be given on the systems)
- Excellent written and verbal communication skills to effectively request missing information and communicate with internal teams and external partners.
This is a full-time role, and the minimum requirement is to log 50 cases daily per administrator. The position is based in a fast-paced legal team, and the successful candidate must be able to adapt to evolving systems and workflows.
Administrator in Slough employer: The Real Estate Bd dot net
Contact Detail:
The Real Estate Bd dot net Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator in Slough
✨Tip Number 1
Network like a pro! Reach out to people in the legal field or those who work in complaints management. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to administrative roles. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring examples of your previous work, especially if you've handled case documentation or data management. This will help you stand out as a detail-oriented candidate.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Administrator in Slough
Some tips for your application 🫡
Show Off Your Organisational Skills: When you're writing your application, make sure to highlight your organisational skills. We want to see how you can juggle multiple tasks and keep everything in order, especially since this role involves handling a lot of case documentation.
Be Specific About Your Experience: If you've worked in administrative roles before, let us know! Share specific examples of your experience with logging systems or data management. This will help us understand how you can hit the ground running in our fast-paced legal team.
Communicate Clearly: Since excellent communication is key for this role, ensure your written application is clear and concise. Use straightforward language and avoid jargon. We want to see that you can effectively communicate both in writing and verbally!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter.
How to prepare for a job interview at The Real Estate Bd dot net
✨Know Your Stuff
Before the interview, make sure you understand the role inside out. Familiarise yourself with complaint logging systems like Respond and brush up on your data management skills. Being able to discuss these tools confidently will show that you're ready to hit the ground running.
✨Show Off Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you've successfully managed multiple tasks or cases at once. This will demonstrate your capability to handle the fast-paced environment of a legal team.
✨Communicate Clearly
Excellent communication is key in this role. Practice articulating how you would request missing information or collaborate with internal teams. Clear and concise communication can set you apart from other candidates.
✨Be Ready for Adaptability
The job mentions evolving systems and workflows, so be prepared to discuss how you've adapted to changes in previous roles. Share specific instances where you successfully navigated new processes or technologies, showing that you're flexible and open to learning.
