At a Glance
- Tasks: Serve guests at events, ensuring top-notch customer service and a memorable experience.
- Company: Join the historic Read House Hotel, a Chattanooga gem since 1872.
- Benefits: Earn $7.25 per hour plus tips, with flexible part-time hours.
- Other info: Perfect for students seeking flexible work in a vibrant environment.
- Why this job: Be part of a prestigious hotel and enhance your hospitality skills.
- Qualifications: A passion for customer service and a professional attitude.
Banquet Server at The Read House Hotel
We are seeking candidates who exude professionalism and strive for excellence in customer service for part‑time/on‑call Banquet Server positions.
On‑call Banquet Servers are scheduled on an as‑needed basis with flexible scheduling.
Chattanooga’s award‑winning historic hotel, The Read House, has been hosting guests and visitors since 1872. Start a new career journey with classic elegance at The Read House Hotel.
What We Have To Offer
Location: 107 West MLK Blvd, Chattanooga, TN 37402
Salary: $7.25 per hour + Gratuity ($20+ per hour average)
Benefits
- A Culture that Values Passion, Individuality, and Fun!
- Opportunities for Internal Growth and Development
- Paid Time Off (PTO)
- Paid Holidays
- Affordable Medical, Dental, & Vision Insurance Plans
- Company Provided & Voluntary Life Insurance
- Short & Long-Term Disability Insurance
- Accident & Critical Illness Insurance
- Employee Assistance Program
- Traditional 401(k) & Roth 401(k) with Employer Match up to 3.5%
- Referral Bonus Program
- Earned Wage Access through PayActiv (access to your earned wages before payday)
- Hotel & Restaurant Discounts at Avocet Hospitality Properties
- Employee Meal Option
- Starbucks Discount
- Garage Parking Discount
Who We Are Looking For
As a Read House Banquet Server, you will deliver a unique dining experience to each guest, with utmost care placed on accuracy, timeliness, and hospitality. You will pride yourself on professionalism and demonstrate all aspects of first‑class food and beverage service.
Primary Duties & Responsibilities
- Serve patrons food and beverages in a positive and friendly manner and maintain dining ambiance with an enthusiastic attitude.
- Help setup chairs, tables, linens, buffets, etc. for banquet events according to the clients’ request.
- Read banquet event orders and diagrams and correctly execute the details of the event.
- Present food service in a prompt and efficient manner with appropriate condiments.
- Respond to guest requirements by inquiring of needs and observing the dining process.
- Maintain table cleanliness by removing courses when completed, replenishing utensils as needed, refilling beverages, and being alert to patron spills or other needs.
- Complete all required side work, including polishing silverware and glassware, cleaning, and preparing the banquet areas.
- Assist in the setup and break down of events, and return all furniture and equipment to appropriate storage area.
- Assist in any other aspect of banquet event service where necessary.
- Abide by all company and state guidelines regarding safe food handling and the sales and service of alcoholic beverages.
- Maintain regular and punctual on‑site attendance with the ability to work a flexible schedule that may include days, evenings, weekends, and holidays when business requires.
Job Requirements
- High school diploma or equivalent preferred.
- One to two years of food service experience preferred.
- Banquet service or equivalent experience preferred.
- TABC Server Permit required within 60 days of hire.
Skills
- Excellent communication skills with guests, team members, and management.
- Ability to work efficiently with strong attention to detail.
- Ability to work both independently and as a team and remain motivated.
Physical & Mental Requirements
- Frequent lift, carry, push, pull or otherwise move up to 50 pounds and occasionally up to 75 pounds with or without assistance.
- Stand for extended periods of time, sometimes more than 8 hours.
- Hand‑carry service trays with 10 covered entrée plates.
- Ascend and descend stairs with varying levels of height.
- Traverse all banquet service areas (12 venues, 17,000 square feet).
- Hear at a basic level and communicate with coworkers and guests.
- Multitask and work effectively in a high‑demand, fast‑paced environment with changing variables.
- Demonstrate patience and understanding to all persons and situations.
- Perform well under pressure to meet the needs of guests, team members and/or management.
Work Environment
- High guest contact; may involve varying conditions and circumstances with guests, staff, visitors, etc.
- Work varied shift lengths including weekends and late night events.
- Requires work in temperatures of varying degrees.
Who We Are
The Roaring ‘20s are alive and prosperous in Chattanooga at The Read House Hotel. We embrace the “Great Gatsby” era of grandeur and opulence and project the right balance of luxury and rebellious spirit in everything we do. At the Read House, service reigns supreme. We empower our team through support, growth and camaraderie which is instrumental in our culture of genuine hospitality and taking care of guests at every turn. Take the plunge, and be a part of this fun and exciting journey.
2025 WINNER (2022, 2023, & 2024 Finalist) for Chattanooga’s Best of the Best Hospitality Employer!
EOE / DFWP
Read House Banquet Server employer: The Read House Hotel
The Read House Hotel is an exceptional employer that values professionalism and excellence in customer service, offering a unique opportunity to work in a historic setting in Chattanooga. With flexible part-time/on-call positions, employees enjoy a supportive work culture, competitive pay with gratuity, and the chance to be part of a renowned establishment that has been serving guests since 1872. The hotel fosters growth and development, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Read House Banquet Server
✨Tip Number 1
Make sure to showcase your customer service skills during the interview. We want to see how you handle different situations, so think of examples where you've gone above and beyond for a guest.
✨Tip Number 2
Dress to impress! First impressions matter, especially in hospitality. We recommend wearing smart attire that reflects the professionalism we value at The Read House.
✨Tip Number 3
Be ready to demonstrate your teamwork abilities. Banquet serving is all about working together, so share experiences where you’ve collaborated effectively with others.
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re excited to see what you bring to the table.
We think you need these skills to ace Read House Banquet Server
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond just your experience. A touch of warmth and enthusiasm can make a big difference.
Tailor Your Application:Make sure to customise your application for the Banquet Server role at The Read House. Highlight any relevant experience in customer service or hospitality that aligns with our commitment to excellence.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the position.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at The Read House Hotel
✨Know Your Venue
Before the interview, take some time to research The Read House Hotel. Familiarise yourself with its history, values, and the type of events they host. This will not only impress your interviewers but also help you understand how you can contribute to their customer service excellence.
✨Dress to Impress
As a Banquet Server, professionalism is key. Make sure to dress appropriately for the interview—think smart-casual or business attire. This shows that you take the opportunity seriously and understand the importance of presentation in the hospitality industry.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Whether it’s handling difficult situations or going above and beyond for guests, having specific stories ready will demonstrate your capability and commitment to high standards.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the types of events you might be serving at or how the team collaborates during busy times. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.