Lighthouse Hotel Management is looking for a Front Office Supervisor for the Courtyard by Marriott - Luton Airport. You will lead the reception team, ensure warm welcomes, and oversee daily front desk operations to deliver memorable guest experiences.
Key duties include supervising front desk agents, training staff, handling guest requests and complaints, and coordinating with housekeeping, concierge and reservations to ensure seamless stays.
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Guest Experience Lead – Front Desk Supervisor in Luton employer: The Reach
Lighthouse Hotel Management is an exceptional employer that fosters a dynamic and supportive work culture, offering hybrid working arrangements and a range of benefits including discounted hotel stays and generous annual leave. With a strong focus on employee growth, the company provides opportunities for career advancement within a rapidly expanding group, making it an ideal place for financial professionals looking to make a meaningful impact in the hospitality industry.
