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- Tasks: Join our Nights Team to ensure guests are happy and safe overnight.
- Company: Lighthouse Hotel Management operates two exciting hotels in Liverpool, offering a vibrant work culture.
- Benefits: Enjoy competitive pay, career growth, discounts, and a supportive team environment.
- Why this job: Be part of an extraordinary journey in hospitality, creating lasting memories for guests.
- Qualifications: A friendly attitude is key; hospitality experience is a plus but not required.
- Other info: Shifts include weekends and bank holidays; uniform and meals provided.
The predicted salary is between 28800 - 43200 £ per year.
Lighthouse Hotel Management are looking for an enthusiastic and guest focused person to join the Nights Team at our dual property at The Halyard at The Rope Walks and Holiday Inn Express Central. You will play an integral part within a wider team, ensuring our guests are happy and safe throughout the night.
What You’ll Be Doing
- Providing warm, professional service to guests throughout the night
- Supporting with late check-ins, early departures, and everything in between
- Assisting with overnight cleaning and preparing the hotel for the day ahead
- Carrying out basic night audit tasks and reporting as required
- Ensuring safety, security, and a calm atmosphere throughout the hotel
- Working closely with the Nights Supervisor and wider team to keep standards high
What We’re Looking For
- A natural people-person who’s comfortable working through the night
- Experience in hospitality or customer service is helpful (but not essential)
- Calm, reliable and proactive – especially in quiet or unexpected moments
- Detail-focused and happy to roll up your sleeves when needed
- Able to work shifts that include weekends and bank holidays
Where Will You Be Working?
As a dual property you will be working with The Halyard, Rope Walks Liverpool, which is a new hotel opened under the IHG Vignette Brand, the first of the Luxury lifestyle Brand in the UK. As well as The Holiday Inn Express Central, another new build property under the IHG Brand. Both managed by Lighthouse Hotel Management, which is the operational arm of the Molo Hotel Group.
What’s In It for You?
- Competitive salary and opportunities for career growth within Lighthouse Hotel management family.
- Enhanced benefits for all employees – including 24/7 access to an online GP
- Extensive training and development programs to enhance your skills and knowledge.
- Employee / Friend & Family discounts on hotel stays and dining.
- Vibrant and inclusive work environment with a diverse team.
- Employee recognition programs to celebrate your achievements.
- Uniform & Meals on duty provided
- Death in service benefit for contracted employees
Join our team and immerse yourself in a world of unparalleled hospitality and excitement. Be part of an extraordinary journey where you’ll shape memories and create experiences that will last a lifetime. Apply now and become a key player in our magnificent hotel’s success story!
The Lighthouse Hotel Management is an equal opportunity employer and encourages applications from candidates of all backgrounds.
Full Time Nights Team Member employer: The Reach
Contact Detail:
The Reach Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full Time Nights Team Member
✨Tip Number 1
Familiarise yourself with the specific services and amenities offered at both The Halyard and Holiday Inn Express Central. This knowledge will help you engage with guests more effectively and demonstrate your enthusiasm for the role during any interviews.
✨Tip Number 2
Highlight any previous experience in hospitality or customer service, even if it's informal. Share specific examples of how you've provided excellent service or handled challenging situations, as this will show your potential to thrive in a night team environment.
✨Tip Number 3
Prepare to discuss your ability to work night shifts and manage unexpected situations calmly. Think of scenarios where you've demonstrated reliability and proactivity, as these traits are essential for maintaining a safe and welcoming atmosphere during the night.
✨Tip Number 4
Connect with current or former employees of Lighthouse Hotel Management on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable when tailoring your approach to the interview process.
We think you need these skills to ace Full Time Nights Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Lighthouse Hotel Management is looking for in a Full Time Nights Team Member. Highlight key responsibilities and required skills in your application.
Tailor Your CV: Make sure your CV reflects your experience in hospitality or customer service, even if it's minimal. Emphasise any relevant skills such as being detail-focused, calm under pressure, and your ability to work night shifts.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Lighthouse Hotel Management and how you can contribute to creating a warm and professional atmosphere for guests.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at The Reach
✨Show Your Enthusiasm
Make sure to express your passion for hospitality and guest service during the interview. Share specific examples of how you've gone above and beyond for guests in previous roles, even if they were informal.
✨Demonstrate Calmness Under Pressure
Since the role involves working through the night, it's important to convey your ability to remain calm and collected in unexpected situations. Prepare to discuss scenarios where you successfully managed stress or resolved conflicts.
✨Highlight Teamwork Skills
Emphasise your experience working as part of a team. Discuss how you collaborate with others to maintain high standards and ensure guest satisfaction, especially in a dual property setting like this one.
✨Ask Insightful Questions
Prepare thoughtful questions about the hotel's operations, team dynamics, and opportunities for growth within Lighthouse Hotel Management. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
