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- Tasks: Lead the reception team and ensure amazing guest experiences during night shifts.
- Company: A top hotel chain in Edinburgh with a vibrant work culture.
- Benefits: Competitive benefits and a lively work environment.
- Why this job: Join a dynamic team and make a difference in guest experiences.
- Qualifications: Strong communication and organisational skills; experience not required.
- Other info: Great opportunity for personal growth and development.
A leading hotel chain in Edinburgh is seeking a Night Manager who will be responsible for ensuring exceptional guest experiences during night shifts. The role involves leading the reception team, engaging with guests, and supervising operations while providing training to staff. Ideal candidates will have strong communication and organizational skills, although prior experience is not a prerequisite. This position offers competitive benefits and a vibrant work environment.
Night Manager: Guest Experience & Front Desk Lead in Edinburgh employer: The Reach
Contact Detail:
The Reach Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Manager: Guest Experience & Front Desk Lead in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at hotels. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for guest experience shine through. Share stories that highlight your communication skills and how you handle different situations.
✨Tip Number 3
Be proactive! If you see a hotel you love, don’t wait for them to post a job. Reach out directly and express your interest in working with them. You never know what opportunities might pop up!
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for jobs that match your skills. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Night Manager: Guest Experience & Front Desk Lead in Edinburgh
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in showing us that you're a great fit for our team.
Tailor Your Application: Make sure to customise your application to the Night Manager role. Highlight any relevant experiences or skills that align with guest experience and team leadership. We love seeing how you connect your background to what we do!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to say. This shows us your organisational skills right from the start!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at The Reach
✨Know the Hotel Inside Out
Before your interview, make sure to research the hotel chain thoroughly. Familiarise yourself with their values, services, and any recent news. This will not only show your genuine interest but also help you answer questions more effectively.
✨Showcase Your Communication Skills
As a Night Manager, strong communication is key. Prepare examples of how you've successfully engaged with guests or resolved conflicts in the past. Practising these scenarios can help you articulate your experiences clearly during the interview.
✨Demonstrate Leadership Potential
Even if you haven't held a managerial role before, think of times when you've taken the lead in group projects or helped train others. Highlighting these experiences will show that you have the potential to lead the reception team effectively.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the hotel's approach to guest experience and staff training. This not only shows your enthusiasm but also helps you gauge if the hotel is the right fit for you.
