At a Glance
- Tasks: Provide warm service to guests and ensure a safe, calm atmosphere throughout the night.
- Company: Join Lighthouse Hotel Management at The Halyard and Holiday Inn Express Central.
- Benefits: Competitive salary, career growth, discounts, and extensive training opportunities.
- Other info: Vibrant, inclusive team environment with recognition programs and meals provided.
- Why this job: Be part of an exciting hospitality journey and create unforgettable guest experiences.
- Qualifications: People-person with a proactive attitude; hospitality experience is a plus but not essential.
We have a fantastic new vacancy for a Casual Night Team Memberin The Halyard Hotel Livepool
Lighthouse Hotel Management are looking for an enthusiastic and guest focused person to join the Nights Team at our dual property at The Halyard at The Rope Walks and Holiday Inn Express Central on a Full Time basis. You will play an integral part within a wider team, ensuring our guests are happy and safe throughout the night.
What You'll Be Doing
- Providing warm, professional service to guests throughout the night
- Supporting with late check-ins, early departures, and everything in between
- Assisting with overnight cleaning and preparing the hotel for the day ahead
- Carrying out basic night audit tasks and reporting as required
- Ensuring safety, security, and a calm atmosphere throughout the hotel
- Working closely with the Nights Supervisor and wider team to keep standards high
What We're Looking For
- A natural people-person who’s comfortable working through the night
- Experience in hospitality or customer service is helpful (but not essential)
- Calm, reliable and proactive - especially in quiet or unexpected moments
- Detail-focused and happy to roll up your sleeves when needed
- Able to work shifts that include weekends and bank holidays
Where Will You Be Working?
As a dual property you will be working with The Halyard, Rope Walks Liverpool, which is a new hotel openedunder the IHG Vignette Brand, the first of the Luxury lifestyle Brandin the UK
#J-18808-LjbffrCasual Night Team Member in Liverpool employer: The Reach
The Reach in Manchester is an outstanding employer, offering a vibrant work culture that prioritises guest service and teamwork. With flexible shifts and a competitive salary, employees benefit from comprehensive training programmes and exclusive discounts, fostering both personal and professional growth in a dynamic hospitality environment.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Night Team Member in Liverpool
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Lighthouse Hotel Management and their properties. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their night crew.
✨Tip Number 2
Practice your people skills! Since this role is all about providing warm, professional service, think of examples from your past experiences where you've gone above and beyond for guests or customers. This will help you shine during the interview and demonstrate your natural people-person vibe.
✨Tip Number 3
Be ready for the unexpected! Working nights can be unpredictable, so prepare yourself to discuss how you handle calm moments as well as busy ones. Share stories that highlight your reliability and proactive attitude, especially when things don’t go as planned.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining our team. It shows initiative and enthusiasm, which are key traits we look for in our Night Team Members. So, don’t hesitate – hit that apply button!
We think you need these skills to ace Casual Night Team Member in Liverpool
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for hospitality shine through! We want to see that you're excited about the role and ready to provide warm, professional service to our guests.
Tailor Your Experience:Even if you don't have direct experience in hospitality, highlight any customer service roles you've had. We love a natural people-person, so share examples of how you've made someone's day better!
Be Detail-Focused:In your application, mention your attention to detail. Whether it's keeping things tidy or ensuring safety, we appreciate candidates who can roll up their sleeves and get stuck in when needed.
Apply Through Our Website:Make sure to apply through our website for the best chance of getting noticed! We’re excited to meet you and see how you can contribute to our vibrant team at The Halyard and Holiday Inn Express.
How to prepare for a job interview at The Reach
✨Know the Company
Before your interview, take some time to research Lighthouse Hotel Management and their properties. Understanding their values and what they stand for will help you align your answers with their expectations and show that you're genuinely interested in being part of their team.
✨Show Your People Skills
As a Casual Night Team Member, you'll be interacting with guests throughout the night. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight your ability to stay calm and professional, even in unexpected situations.
✨Demonstrate Flexibility
This role requires working nights, weekends, and bank holidays. Make sure to express your willingness to work these shifts and share any relevant experiences that showcase your adaptability and reliability during quieter or busier times.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical night shift looks like. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
