Lighthouse Hotel Management operates Holiday Inn Express Cambourne and is seeking a Guest Service Manager to lead the front-of-house team, ensure exceptional guest service, and uphold standards across reception and guest relations.
The role focuses on staff leadership, training, coordinating with other departments, managing customer enquiries, and contributing to budgeting and cost control. Permanent, full-time and based in Cambourne.
#J-18808-LjbffrGuest Services Manager — Lead Front Desk & Guest Experience in Cambourne employer: The Reach
The Reach in Manchester is an outstanding employer, offering a vibrant work culture that prioritises guest service and teamwork. With flexible shifts and a competitive salary, employees benefit from comprehensive training programmes and exclusive discounts, fostering both personal and professional growth in a dynamic hospitality environment.
