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- Tasks: Become a Trainee Croupier and learn to deliver unforgettable gaming experiences.
- Company: Join Grosvenor Casinos, the UK's most loved casinos, at the heart of community fun.
- Benefits: Enjoy £12.21/hour, tips, paid breaks, 28 days holiday, and discounts on food and retail.
- Why this job: Experience a vibrant work culture with growth opportunities in a unique casino environment.
- Qualifications: Good numerical skills and communication; passion for customer service is essential.
- Other info: Paid training starts on 20th June 2025; full-time role with flexible shifts.
We are Grosvenor Casinos and we are on a journey to become the UK’s most loved casinos. Our venues sit at the heart of their communities, offering a space for people to play, have fun, relax with friends and enjoy our fabulous food, drink and entertainment. We are on an exciting journey of growth and it’s the ideal time to join us.
As a valued team member, you’ll receive the following benefits:
- Hourly pay rate of £12.21
- Tips: Receive a share of uncapped tips
- Premium Pay Night Allowance: An additional £1 per hour after midnight
- Paid breaks
- PFL Support: Gaming Licence applied & paid for by the company
- Holiday Entitlement: 28 days of holiday to relax and recharge
- Nest Pension Scheme: We contribute 3% to your pension.
- Life Insurance: Coverage provided for peace of mind
- Long Service Awards: Celebrate your career milestones with us
- Online learning: Access supplementary online courses to enhance your skills
- Uniform: We provide a free team uniform
- Retail Discount Scheme: Enjoy discounts and offers at selected retailers
- Employee Assistance Programme: Access to support and resources whenever you need them
- Food and Soft Drinks Discount: Enjoy 50% off food and soft drinks across all Grosvenor Casino & Mecca Bingo venues
We are looking for applicants to join our team as a Trainee Croupier. Joining as a trainee Croupier opens an exciting career in the Casino industry with roles such as Senior Croupier, Inspector, Gaming Supervisor and even all the way up to General Manager, with our support and development along the way.
The Casino industry is different, there’s nothing quite like it, and it’s one that many love to work in. It really is a million miles from a boring 9-5. As a trainee Croupier you will attend our very own Grosvenor Gaming Academy, which runs for five weeks and will give you all the skills and confidence you’ll need to thrive.
We aim to excite and entertain all of our customers. If you believe you’ve got what it takes and think you’ll enjoy working in a live gaming environment, where you’ll be interacting with customers all day, providing unforgettable experiences and excitement – this is for you. Come and join our Academy and we promise you’ll learn some new skills and develop a career within a high performing, 24/7 entertainments business.
Qualifications:
- Good numerical ability and mental arithmetic; able to calculate mentally and quickly. Bring the passion and we will help you practice
- Very good communication and social skills as you’ll be at the forefront of delivering a top experience for our customers ensuring you drive our mission forward as the most loved Casinos in the UK
- To be comfortable working shifts at any time of the day, including weekends and bank holidays
- This is a permanent, full time position (40 hours per week)
- The paid training will commence on 20th June 2025.
Trainee Dealer / Croupier employer: The Rank Group
Contact Detail:
The Rank Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Dealer / Croupier
✨Tip Number 1
Familiarise yourself with the games offered at Grosvenor Casinos. Understanding the rules and strategies of popular games like blackjack and roulette will not only boost your confidence but also impress your interviewers.
✨Tip Number 2
Practice your mental arithmetic skills. As a trainee croupier, you'll need to calculate quickly and accurately, so consider using apps or online resources to sharpen your numerical abilities before applying.
✨Tip Number 3
Showcase your communication skills in any interactions you have with the company. Whether it's during a phone call or in person, being friendly and engaging can set you apart from other candidates.
✨Tip Number 4
Be prepared to discuss your availability for shifts. Since the role requires flexibility, demonstrating your willingness to work various hours, including weekends and holidays, will make you a more attractive candidate.
We think you need these skills to ace Trainee Dealer / Croupier
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the role of a Trainee Croupier. Familiarise yourself with the skills required, such as good numerical ability and communication skills, to tailor your application accordingly.
Craft a Tailored CV: Highlight relevant experience and skills in your CV that align with the job description. Emphasise any customer service experience or roles that required quick thinking and mental arithmetic.
Write a Compelling Cover Letter: In your cover letter, express your passion for the casino industry and your eagerness to learn. Mention why you want to join Grosvenor Casinos specifically and how you can contribute to their mission of becoming the UK's most loved casinos.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at The Rank Group
✨Show Off Your Numerical Skills
As a Trainee Croupier, you'll need good numerical ability and mental arithmetic. Be prepared to demonstrate your quick calculation skills during the interview, perhaps by solving some simple maths problems on the spot.
✨Communicate with Confidence
Excellent communication and social skills are crucial in this role. Practice speaking clearly and confidently about your experiences and why you want to work in a live gaming environment. Remember, you're aiming to impress with your ability to engage with customers.
✨Embrace the Casino Culture
Familiarise yourself with the casino industry and its unique atmosphere. Show enthusiasm for the role and express your understanding of what makes working in a casino different from a typical 9-5 job. This will demonstrate your genuine interest in the position.
✨Be Ready for Shift Work
Since the role involves working shifts, including weekends and bank holidays, be prepared to discuss your availability. Highlight your flexibility and willingness to adapt to the demands of the job, as this is an important aspect of being a successful Trainee Croupier.
