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- Tasks: Lead a dynamic team to create unforgettable customer experiences and manage shifts effectively.
- Company: Join Mecca, a vibrant company focused on fun and exceptional service.
- Benefits: Competitive pay, paid breaks, discounts, and career development opportunities.
- Why this job: Be a key player in a fun environment while empowering your team to shine.
- Qualifications: Strong leadership skills and a passion for customer service.
- Other info: Exciting new uniform design launched in 2024 and funded apprenticeships available.
The predicted salary is between 13 - 16 £ per hour.
Competitive Salary - £13.51 / hour
Real contracts from 8 to 35 hours – no zero-hour contracts!
Paid breaks
Industry-leading Employee Rewards platform, offering discounts on travel, shopping, dining and much more
50% discount on food and soft drinks for you and up to three friends
Pension and Life Assurance
Company Sick Pay Scheme
Access to an Employee Assistance Programme and in-venue Mental Health First Aiders
Funded Apprenticeships and training for career development
Uniform provided - Fantastic new design just launched in 2024
As a Mecca Team Lead, you’ll be at the heart of creating unforgettable experiences for our customers. You’ll lead from the front, supporting and motivating your team to deliver exceptional service and ensuring every customer has a fantastic experience. From managing shifts to building strong relationships with your colleagues, you’ll play a key role in creating a welcoming and energetic environment.
Your leadership will focus on putting the customer at the centre of everything we do, empowering your team to deliver great results while creating a fun and rewarding workplace.
Qualifications
- Strong leadership skills with a customer-first mindset
- Ability to engage and inspire your team
- Organised and proactive in a fast-paced environment
Additional Information
Slots Team Leader Duties include - Friday collections, slots promotions & stay to play organisation, KYC control, TESS reporting, SG training of team members, performance reporting.
Team Leader in Taunton employer: The Rank Group
Contact Detail:
The Rank Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader in Taunton
✨Tip Number 1
Get to know the company culture! Before your interview, check out Mecca's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your leadership stories! Think of times when you've motivated a team or handled a tough situation. We want to hear how you put customers first and created a fun environment for your colleagues.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. A great first impression can set the tone for the rest of your chat with us.
✨Tip Number 4
Follow up after your interview! A quick thank-you email shows your enthusiasm for the role and keeps you fresh in our minds. Plus, it’s a nice touch that we appreciate!
We think you need these skills to ace Team Leader in Taunton
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've inspired and motivated teams in the past, so share specific examples that showcase your customer-first mindset.
Be Organised and Proactive: In a fast-paced environment like ours, organisation is key! Use your application to demonstrate how you manage your time and tasks effectively. We love seeing candidates who can juggle multiple responsibilities while keeping everything running smoothly.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Team Leader role. Mention specific duties from the job description, like managing shifts or building relationships, to show us you’re the perfect fit.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join the Mecca family!
How to prepare for a job interview at The Rank Group
✨Know the Company Inside Out
Before your interview, take some time to research the company and its values. Understand what makes them tick, especially their focus on customer experience and team dynamics. This will help you align your answers with their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully motivated a team or handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your responses and make them impactful.
✨Engage with Enthusiasm
During the interview, let your passion for creating unforgettable customer experiences shine through. Be enthusiastic about the role and how you can contribute to a fun and rewarding workplace. Remember, your energy can be contagious, and it’s a great way to connect with your interviewers.
✨Prepare Questions That Matter
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones that reflect your interest in the role and the company culture. For example, you could ask about the team dynamics or how they support career development. This shows you're serious about the position and eager to grow.
