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For Companies At a Glance
- Tasks: Lead a fun team to create memorable experiences for our customers.
- Company: Join Mecca, a top bingo club operator in the UK.
- Benefits: Competitive pay, paid breaks, and amazing discounts on food and drinks.
- Why this job: Be part of a vibrant team and make every visit special for our guests.
- Qualifications: A positive attitude and great communication skills are key!
- Other info: Opportunities for career growth and funded apprenticeships available.
The predicted salary is between 24000 - 36000 £ per year.
Company Description
This is a fantastic opportunity to come and be a part of Mecca in one of our venues. As you will know, Mecca is a leading operator of bingo clubs in the UK and our venues offer amazing great-value food, drink and live entertainment. Join us now for the chance to be part of an amazing team and be responsible for providing our customers with a memorable experience!
What’s in it for you?
- Competitive pay
- Paid breaks
- Industry-leading Employee Rewards platform. Enjoy savings on travel, restaurants, shopping and more!
- 50% discount across food and soft drinks to enjoy with up to three friends (across Grosvenor too!)
- Company Sick Pay Scheme
- Pension
- Life Assurance
- Employee Assistance Programme and access to in-venue Mental Health First Aiders
- Opportunity to complete a funded Apprenticeship
- Uniform provided
Job Description
Our Team Leaders are trained to be able to perform all the roles necessary to look after our wonderful Mecca customers. We are looking for fun, adaptable, caring and hardworking people to join our team. We want cheeky, chatty, genuine people to work in our clubs who are committed to providing service that makes people feel so welcome it’s like being part of the family.
Your adaptability will mean that you can get along with different people and work across all sections of the venue. You like to work hard and enjoy listening to our customers to find ways you can make their visit special. You are friendly with a smile that’s always on and committed to making our venues a place for fun and excitement.
As Team Leader, you will be responsible for making sure that we stay on track, leading the team and making sure our customers have a great time. You will be a confident communicator and able to engage the team to agree priorities and share success. You will be a natural fit for our STARS values of Service, Teamwork, Ambition, Responsibility and Solutions and the behaviours that help bring excitement and entertainment to the customers and communities we serve.
Qualifications
Your attitude is more important than experience; we are looking for people who love looking after customers, are fun, adaptable, caring and hardworking who will fit into a cheeky chatty environment.
- Good communication skills
- High level of attention to detail
- A smile for everyone
Qualifications
- GAP% & GPs
- Allergens & Food Safety
- Team Management & Service Delivery
Team Leader - Food & Beverage in Swansea employer: The Rank Group
Contact Detail:
The Rank Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader - Food & Beverage in Swansea
✨Tip Number 1
Get to know the company culture! Before your interview, check out Mecca's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! As a Team Leader, you'll need to engage with both customers and your team. Try role-playing common scenarios with a friend to boost your confidence and ensure you can handle any situation with a smile.
✨Tip Number 3
Show off your adaptability! During interviews, share examples of how you've successfully handled different roles or challenges in the past. This will highlight your ability to fit into the cheeky, chatty environment at Mecca.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Mecca family right from the start!
We think you need these skills to ace Team Leader - Food & Beverage in Swansea
Some tips for your application 🫡
Show Your Personality: When writing your application, let your cheeky and chatty side shine through! We want to see the real you, so don’t be afraid to inject some fun into your words. Remember, we’re looking for genuine people who can connect with our customers.
Highlight Relevant Skills: Make sure to showcase your communication skills and attention to detail in your application. We love candidates who can engage with the team and customers alike, so give us examples of how you've done this in the past!
Tailor Your Application: Read through the job description carefully and tailor your application to match what we’re looking for. Mention our STARS values and how you embody them in your work. This shows us you’re serious about joining our Mecca family!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it’s super easy to navigate – just a few clicks and you’re on your way to joining our amazing team!
How to prepare for a job interview at The Rank Group
✨Show Your Personality
As a Team Leader at Mecca, they’re looking for fun and chatty individuals. Don’t be afraid to let your personality shine through during the interview. Share anecdotes that highlight your adaptability and how you’ve made customers feel welcome in previous roles.
✨Know the STARS Values
Familiarise yourself with Mecca’s STARS values: Service, Teamwork, Ambition, Responsibility, and Solutions. Be prepared to discuss how you embody these values in your work. Think of specific examples where you demonstrated these traits, especially in customer service settings.
✨Engage with the Interviewers
Remember, communication is key! Engage with your interviewers by asking questions about the team dynamics and how they ensure a memorable experience for customers. This shows your interest in teamwork and your commitment to providing excellent service.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle different situations. Think about times when you’ve had to adapt quickly or resolve a customer issue. Practising these scenarios can help you articulate your thought process clearly.
