Mecca, part of The Rank Group, is hiring a Team Leader to run a shift, set pace and uphold service standards across the venue. You will brief the team, manage rosters within your zone, coordinate breaks, and ensure smooth service while escalating issues as needed.
You will lead frontline operations, drive customer satisfaction and maintain a safe, compliant environment. Previous hospitality/retail leadership is valued for this fast‑paced role.
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Shift Leader - Guest Experience & Service employer: The Rank Group
At Grosvenor Casinos, we pride ourselves on being more than just a workplace; we are a community where every team member contributes to creating unforgettable experiences. Located in the heart of London, our vibrant casino environment offers not only competitive rewards and incentives but also ample opportunities for personal and professional growth within a supportive team culture. Join us to be part of a dynamic team that values your contributions and encourages you to thrive in a fast-paced, exciting setting.
