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- Tasks: Lead and inspire a team to deliver exceptional customer experiences in a fun gaming environment.
- Company: A leading bingo and gaming company based in Romford.
- Benefits: Competitive salary, paid breaks, and career development training.
- Why this job: Make a real impact by ensuring every guest feels valued and appreciated.
- Qualifications: Proven leadership skills and a passion for outstanding customer service.
- Other info: Join a vibrant team with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
A leading bingo and gaming company in Romford seeks an Assistant Manager to lead and inspire a team in delivering exceptional customer experiences. This role involves managing day-to-day operations, coaching team members, and driving results to ensure every guest feels valued.
Candidates should have proven leadership skills and a passion for outstanding customer service. A competitive salary and various benefits are offered, including paid breaks and career development training.
Customer Experience Lead & Team Coach in Romford employer: The Rank Group
Contact Detail:
The Rank Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Lead & Team Coach in Romford
✨Tip Number 1
Network like a pro! Reach out to people in the gaming industry, especially those who work at companies you admire. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for customer service shine through. Share stories that highlight your leadership skills and how you've made customers feel valued.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various customer scenarios or team challenges. This will show that you're ready to lead and inspire your future team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace Customer Experience Lead & Team Coach in Romford
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for delivering exceptional customer experiences. Share specific examples of how you've gone above and beyond to make customers feel valued in your previous roles.
Highlight Your Leadership Skills: As a Customer Experience Lead & Team Coach, we want to know about your leadership style. Include details about how you've inspired and coached teams in the past, and what strategies you used to drive results.
Tailor Your Application: Make sure to customise your application to fit the job description. Use keywords from the posting to demonstrate that you understand what we're looking for and how your experience aligns with our needs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at The Rank Group
✨Know the Company Inside Out
Before your interview, do some homework on the bingo and gaming company. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Customer Experience Lead & Team Coach, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully led a team or improved customer service. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Customer Service Passion
This role is all about delivering exceptional customer experiences. Be ready to discuss what outstanding customer service means to you and share specific instances where you've gone above and beyond for customers. This will highlight your passion and commitment to the role.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, company culture, and how success is measured in this role. This shows that you're not just interested in the job, but also in how you can contribute to the company's success.
