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- Tasks: Lead our brand-new restaurant, ensuring exceptional dining experiences and operational excellence.
- Company: Join Grosvenor Casino, a flagship venue in London, renowned for its vibrant atmosphere and premium service.
- Benefits: Enjoy competitive pay, free meals, discounts, and a supportive work environment with great perks.
- Why this job: Be part of an exciting transformation, shaping the future of dining in a premier gaming destination.
- Qualifications: 3+ years as a Restaurant Manager in high-quality hospitality; strong leadership and commercial skills required.
- Other info: Opportunity to train and develop a new team while collaborating with top industry professionals.
The predicted salary is between 36000 - 60000 £ per year.
Company Description Join Our Team at Grosvenor Casino, The Victoria (Edgware Road, W2 2DT) Situated in the bustling heart of London, The Victoria is Grosvenor Casinos\’ flagship venue, enchanting our loyal guests for six decades. As we near the completion of our £15 million refurbishment, we\’re poised to become the UK\’s premier gaming destination for both our esteemed customers and dedicated team members. The newly revamped first floor now features a sleek self-service refreshment facility, and soon, a stylish new wine bar will debut on our terrace. Step into an exciting role with us as we embark on this thrilling journey of change and opportunity! As a valued team member, you\’ll receive the following benefits: Competitive Hourly Pay : £20.75 per hour Service Charge & Tips : Receive a share of the service charge & tips Night Premium Pay : An additional 10% per hour after midnight Paid Breaks : 1 hour per shift Overtime Pay : Earn 1.5 times your hourly rate for any work exceeding 40 hours in a week Free Meal on Shift Nest Pension Scheme : We contribute 3% to your pension Life Insurance : Coverage provided for peace of mind Free Team Uniform Retail Discount Scheme : Enjoy discounts and offers at selected retailers Employee Assistance Programme : Access to support and resources whenever you need them Food and Soft Drinks Discount : Enjoy 50% off food and soft drinks across all Grosvenor Casino & Mecca Bingo venues Job Description The Restaurant Manager will serve as the face of our brand-new restaurant operation. Reporting to the Food and Beverage Manager, this role provides operational expertise, commercial insight, and day-to-day leadership to ensure the restaurant delivers an exceptional dining experience. The ideal candidate will be a dynamic, customer-focused professional with a strong background in high-quality London dining establishments. They must have a proven ability to influence and collaborate with operational teams, along with a passion for hospitality and the ability to coach and train a new team to deliver a seamless, premium dining experience. Operational Excellence Partner with the Food and Beverage Manager, Executive Chef, and casino management to ensure the smooth daily operation of the restaurant. Lead by example, maintaining exceptional operational standards and identifying opportunities for improvement. Support the implementation, review, and maintenance of F&B policies, procedures, and standards to ensure consistency and compliance. Commercial Performance Analyse restaurant performance metrics (revenue, margins, waste, customer satisfaction) to identify trends and opportunities. Collaborate with the management team to develop and execute strategies that drive revenue growth and improve profitability. Support the development and launch of new menus, products, and promotions to enhance customer engagement. Customer Experience Monitor and evaluate customer feedback to identify areas for improvement. Work with operational teams to ensure a seamless and memorable dining experience. Champion initiatives that elevate service quality, menu innovation, and overall satisfaction. Training & Development Train and develop the restaurant team to uphold the highest service and operational standards. Share best practices and provide coaching to foster continuous improvement. Stakeholder Engagement Build strong relationships with casino management, F&B teams, and support functions to drive success. Serve as the primary point of contact for restaurant-related inquiries and initiatives. Communicate effectively with stakeholders at all levels to align with broader F&B objectives. Required Skills & Competencies Strong knowledge of restaurant operations, including food safety, allergens, and beverage service. Excellent commercial acumen with the ability to analyse data and make informed decisions. Proven leadership skills with the ability to motivate and develop a team. Strong critical thinking skills and a solutions-oriented mindset. Exceptional communication and people skills. Passion for delivering outstanding customer experiences. Qualifications Minimum 3 years of experience as a Restaurant Manager in a high-quality hospitality, leisure, or gaming environment. Demonstrated success in improving restaurant performance and profitability. Experience in cost control, inventory management, and food safety compliance. Proven history in training and developing restaurant teams. Additional Information #LI-CS1 #LI-Onsite #J-18808-Ljbffr
Restaurant Manager employer: The Rank Group
Contact Detail:
The Rank Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Manager
✨Tip Number 1
Familiarise yourself with the latest trends in high-quality dining and hospitality. Understanding what makes a restaurant stand out in London will help you demonstrate your knowledge during interviews and discussions.
✨Tip Number 2
Network with professionals in the hospitality industry, especially those who have experience in gaming environments. Building connections can provide valuable insights and potentially lead to referrals for the Restaurant Manager position.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved restaurant performance in previous roles. Highlighting your achievements in revenue growth, customer satisfaction, and team development will set you apart from other candidates.
✨Tip Number 4
Showcase your passion for hospitality by engaging with the brand on social media or attending events they host. This demonstrates your genuine interest in the company and its values, making you a more appealing candidate.
We think you need these skills to ace Restaurant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in restaurant management, particularly in high-quality dining establishments. Emphasise your leadership skills and any achievements that demonstrate your ability to improve performance and profitability.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role. Mention specific experiences where you have successfully trained teams or improved customer satisfaction, aligning your skills with the job description.
Highlight Relevant Skills: In your application, focus on key skills such as commercial acumen, critical thinking, and exceptional communication. Provide examples of how you've used these skills in previous roles to enhance operational excellence and customer experience.
Showcase Your Knowledge: Demonstrate your knowledge of restaurant operations, including food safety and beverage service, in your application. This will show that you are well-prepared for the responsibilities of the Restaurant Manager position.
How to prepare for a job interview at The Rank Group
✨Know the Venue
Familiarise yourself with Grosvenor Casino, The Victoria, and its recent refurbishment. Understanding the venue's unique offerings and atmosphere will help you demonstrate your enthusiasm and fit for the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Highlight your ability to motivate and develop staff, as well as how you've maintained high operational standards in a fast-paced environment.
✨Understand Customer Experience
Be ready to discuss how you would enhance customer satisfaction in the restaurant. Share specific strategies you've implemented in the past to improve service quality and create memorable dining experiences.
✨Demonstrate Commercial Acumen
Brush up on your knowledge of restaurant performance metrics. Be prepared to analyse data and discuss how you've used insights to drive revenue growth and improve profitability in your previous positions.
