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- Tasks: Lead and optimise slots operations across Scotland & the North of England.
- Company: Join Grosvenor Casinos, a vibrant community hub focused on fun and responsible gaming.
- Benefits: Enjoy a car allowance, flexible working, and a dynamic team environment.
- Why this job: Be part of an exciting growth journey in the gaming industry with a focus on community and inclusivity.
- Qualifications: Experience in casino slots operations and a strong performance-driven mindset required.
- Other info: This is a field-based role with travel 2-3 days a week.
The predicted salary is between 36000 - 60000 £ per year.
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We are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities, offering a space for people to play, have fun, relax with friends and enjoy our fabulous food, drink and entertainment.
We are on an exciting journey of growth and it’s the ideal time to join us.
At Grosvenor we are a 24/7 operation committed to safer gambling for our customers and building and inclusive, diverse and engaged team.
Job Description
As the Slots Manager, you will be entrusted with the critical responsibility of delivering the Grosvenor slots strategy (GSS) and providing essential support to General Managers in maintaining an efficient slots operation. Your primary focus will be on driving slots revenue performance across a region and managing slot KPIs to achieve the required commercial targets.
This role is a regional role covering our venues across Scotland & the North of England. You\’ll berequired you to travel 2-3 days a week to our venues.
Main Accountabilities& Responsibilities:
- Manage day-to-day \”Always on\” slotsoperations, including supplier relationships, to meet required SLAs and commercial targets
- Conduct regular Business Review Meetings and ensure follow-up actions are delivered with expected results
- Maintain brand standards, compliance requirements, and responsible gaming procedures
- Deliver and optimise promotional campaigns, ensuring venue participation and suggesting improvements while regularly attending the promotional meetings
- Stay informed about the Slots industry across all sectors (Casino, LBO, Bingo, AGC, Online) and recommend revenue-enhancing changes
- Support clubs with Slots counts, collections, and discrepancy investigations
- Recommend layout / venue changes that would enhance the revenue from Slots
- Develop supplier relationships and maximise opportunities for product development in collaboration with the E-Gaming Team
Product and Supplier management
- Ensure Supplier SLAs are maintained and developed as needs change
- Work with the wider E-Gaming Team to develop supplier relationships and maximise opportunities for product development
- Maximise revenue by ensuring the Machines / Terminals are situated in the prime positions, in relation to the Grosvenor Slots Strategy, ensuring this is regularly reviewed
- Continue to develop and support Grosvenor’s commitments to its Responsible Gaming procedures
Qualifications
- Casino slots operations industry background
- Proven track record of positively influencing performance of venues and third-party suppliers
- Good communicator and ability to influence
- Collaborative style and approach to work
- Effective team management skills
- Good time-management and prioritisation skills
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Regional Slots Manager employer: The Rank Group
Contact Detail:
The Rank Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Slots Manager
✨Tip Number 1
Familiarise yourself with the Grosvenor Slots Strategy (GSS) and understand how it aligns with the company's overall goals. This knowledge will help you demonstrate your commitment to their vision during interviews.
✨Tip Number 2
Network with professionals in the casino slots operations industry, especially those who have experience with Grosvenor or similar companies. Building these connections can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Stay updated on the latest trends and developments in the slots industry, including new technologies and customer preferences. Being knowledgeable about these topics will allow you to speak confidently about how you can enhance revenue performance.
✨Tip Number 4
Prepare to discuss specific examples of how you've successfully managed supplier relationships and driven performance in previous roles. Highlighting your achievements will showcase your ability to meet the demands of this position.
We think you need these skills to ace Regional Slots Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in casino slots operations and any relevant achievements. Use specific metrics to demonstrate how you've positively influenced performance in previous roles.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the gaming industry and your understanding of Grosvenor's commitment to responsible gaming. Mention how your skills align with the role's requirements and your enthusiasm for contributing to their growth.
Showcase Your Communication Skills: Since the role requires effective communication and collaboration, provide examples in your application that demonstrate your ability to influence and work well within a team. Highlight any experiences where you successfully managed supplier relationships or conducted business reviews.
Research the Company: Familiarise yourself with Grosvenor Casinos' values, recent developments, and their approach to customer engagement. This knowledge will help you tailor your application and show that you're genuinely interested in being part of their journey.
How to prepare for a job interview at The Rank Group
✨Know the Grosvenor Slots Strategy
Familiarise yourself with the Grosvenor slots strategy (GSS) before the interview. Understand how it impacts revenue performance and be ready to discuss how you can contribute to its success across the venues.
✨Demonstrate Your Industry Knowledge
Stay updated on the latest trends in the slots industry, including casino operations and online gaming. Be prepared to share insights or suggestions that could enhance revenue and improve operations.
✨Showcase Your Communication Skills
As a Slots Manager, effective communication is key. Prepare examples of how you've successfully influenced teams or suppliers in the past, and be ready to discuss your collaborative approach to problem-solving.
✨Highlight Your Performance-Driven Mindset
Be ready to discuss specific instances where you've positively influenced venue performance or met commercial targets. Use metrics and results to illustrate your impact and demonstrate your commitment to driving revenue.