At a Glance
- Tasks: Lead slots operations and boost revenue across venues in Scotland and Northern England.
- Company: Join Grosvenor Casinos, the UK's growing favourite for entertainment and socialising.
- Benefits: Enjoy flexible working options and a vibrant team culture focused on inclusivity.
- Why this job: Be part of an exciting growth journey while making a real impact in the gaming industry.
- Qualifications: Experience in casino slots operations and strong communication skills are essential.
- Other info: This role involves travel 2-3 days a week to various venues.
The predicted salary is between 43200 - 72000 £ per year.
Overview
Company: Grosvenor Casinos. We are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities, offering a space for people to play, have fun, relax with friends and enjoy our fabulous food, drink and entertainment.
We are on an exciting journey of growth and it’s the ideal time to join us.
At Grosvenor we are a 24/7 operation committed to safer gambling for our customers and building an inclusive, diverse and engaged team.
Role
As the Slots Manager, you will be entrusted with the critical responsibility of delivering the Grosvenor slots strategy (GSS) and providing essential support to General Managers in maintaining an efficient slots operation. Your primary focus will be on driving slots revenue performance across a region and managing slot KPIs to achieve the required commercial targets.
This role is a regional role covering our venues across Scotland & the North of England. You\’ll be required to travel 2-3 days a week to our venues.
Main Accountabilities & Responsibilities
- Manage day-to-day \”Always on\” slots operations, including supplier relationships, to meet required SLAs and commercial targets
- Conduct regular Business Review Meetings and ensure follow-up actions are delivered with expected results
- Maintain brand standards, compliance requirements, and responsible gaming procedures
- Deliver and optimise promotional campaigns, ensuring venue participation and suggesting improvements while regularly attending the promotional meetings
- Stay informed about the Slots industry across all sectors (Casino, LBO, Bingo, AGC, Online) and recommend revenue-enhancing changes
- Support clubs with Slots counts, collections, and discrepancy investigations
- Recommend layout / venue changes that would enhance the revenue from Slots
- Develop supplier relationships and maximise opportunities for product development in collaboration with the E-Gaming Team
Product and Supplier management
- Ensure Supplier SLAs are maintained and developed as needs change
- Work with the wider E-Gaming Team to develop supplier relationships and maximise opportunities for product development
- Maximise revenue by ensuring the Machines / Terminals are situated in the prime positions, in relation to the Grosvenor Slots Strategy, ensuring this is regularly reviewed
- Continue to develop and support Grosvenor’s commitments to its Responsible Gaming procedures
Qualifications
- Casino slots operations industry background
- Proven track record of positively influencing performance of venues and third-party suppliers
- Performance driven & commercial mindset
- Good communicator and ability to influence
- Collaborative style and approach to work
- Effective team management skills
- Good time-management and prioritisation skills
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Regional Slots Manager employer: The Rank Group
Contact Detail:
The Rank Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Slots Manager
✨Tip Number 1
Familiarise yourself with the latest trends in the slots industry. Understanding current market dynamics and emerging technologies will help you stand out as a knowledgeable candidate who can contribute to Grosvenor's growth.
✨Tip Number 2
Network with professionals in the casino and gaming sector. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals for the Regional Slots Manager position.
✨Tip Number 3
Prepare to discuss specific strategies you've implemented in previous roles that improved revenue or operational efficiency. Being able to share concrete examples will demonstrate your capability to meet Grosvenor's commercial targets.
✨Tip Number 4
Showcase your collaborative skills by highlighting experiences where you've successfully worked with teams or third-party suppliers. This role requires strong teamwork, so emphasising your ability to build relationships will be key.
We think you need these skills to ace Regional Slots Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities of a Regional Slots Manager. Familiarise yourself with Grosvenor Casinos' operations and their commitment to responsible gaming.
Tailor Your CV: Highlight your experience in casino slots operations and any proven success in improving venue performance. Use specific examples that demonstrate your commercial mindset and team management capabilities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the gaming industry and your understanding of Grosvenor's values. Mention how your skills align with their goals, particularly in enhancing slots revenue and managing supplier relationships.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail and professionalism, which are crucial in the casino industry.
How to prepare for a job interview at The Rank Group
✨Know the Grosvenor Slots Strategy
Familiarise yourself with the Grosvenor Slots Strategy (GSS) before the interview. Understand its key components and how they align with the company's goals. This will show your commitment and readiness to implement their strategy effectively.
✨Demonstrate Your Industry Knowledge
Stay updated on the latest trends in the slots industry. Be prepared to discuss recent developments and how they could impact Grosvenor's operations. This will highlight your passion for the role and your proactive approach to enhancing revenue.
✨Showcase Your Communication Skills
As a Slots Manager, you'll need to manage supplier relationships and collaborate with various teams. Prepare examples of how you've successfully communicated and influenced others in previous roles. This will demonstrate your ability to work collaboratively.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Think of scenarios where you've improved venue performance or managed discrepancies. Use the STAR method (Situation, Task, Action, Result) to structure your responses.