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- Tasks: Lead our poker operations and ensure every game runs smoothly and fairly.
- Company: Join Grosvenor Casinos, a vibrant community hub across the UK.
- Benefits: Earn £13.86 per hour, plus tips, holiday pay, and discounts.
- Why this job: Be part of an exciting growth journey in the UK's most loved casinos.
- Qualifications: Experience in poker supervision and strong leadership skills required.
- Other info: Flexible shifts in a dynamic 24/7 casino environment.
Company Description
Join Us at Grosvenor Casinos
At Grosvenor Casinos, we don’t just offer a place to work – we offer a place to belong.
Our casinos sit at the heart of communities across the UK. They’re more than venues – they’re vibrant, welcoming spaces where people come together to play with purpose, relax with friends, and enjoy brilliant food, drink, and entertainment. And right now, we’re on an exciting journey of growth – to become the UK\’s most loved casinos.
That’s where you come in.
As a valued team պայմ member, señales receive the following benefits:
- Hourly pay rate of £13.36
- Tips: Receive a share of uncapped tips
- Premium Pay Night Allowance: An additional £1 per hour after midnight
- Paid breaks
- Holiday Entitlement: 28 days of holiday to relax and recharge (Based on full time contracts)
- Nest pelig 银座 Pension Scheme: We contribute 3% to your pension.
- Life Insurance: Coverage provided for peace of mind
- Long Service Awards: Celebrate your career milestones with us
- Online learning: Access supplementary online courses to enhance your skills
- Uniform: We provide a free team uniform
- Retail Discount Scheme: Enjoy discounts and offers at selected retailers
- Employee Assistance Programme: Access to support and resources whenever you need them
- Food and Soft Drinks Discounts
Job Description
Are you a natural leader with a passion for poker?
We’re looking for someone who thrives in a fast-paced, high-energy environment to take charge of our poker operations.
We’re looking for a confident and experienced Poker Supervisor to bring energy, leadership, and precision to our card room. In this role, you’ll oversee poker operations, support and guide dealers, and ensure every game runs smoothly, fairly, and in line with regulations.
You’ll be the central figure of poker operations – resolving disputes, maintaining compliance, and delivering an exceptional guest experience every time.
Qualifications
To be successful, you’ll need a solid background in poker or table games supervision, strong leadership and communication skills, and a cool head under pressure.
A keen eye for detail and a passion for customer service are essential.
Ideally, you’ll hold a valid Personal Functional Licence (PFL) and have a strong understanding of gaming compliance and procedures.
Additional Information
Be Part of What’s Next
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If you\’re looking for more than just a job – if you want to be part of a team thatwine values passion, performance and care we’d love to hear from you.
We’re building something special at Grosvenor Casinos. Join usலில் and be part of it.
We’re for Everyone
At Grosvenor Casinos and The Rank Group, we’re committed to creating a workplace that’s welcoming and inclusive. If you need any adjustments asп part of Four your application or interview, just let us know — we’re happy to help.
Please be advised that this role operates within a โปร 24/7 casino environment and will require flexibility to work night shifts and weekends.
Candidates must be 18 years of age or older and have the legal right to work in the UK.
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Poker Supervisor employer: The Rank Group
Contact Detail:
The Rank Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Poker Supervisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the gaming industry, especially those who work at Grosvenor Casinos. A friendly chat can open doors and give you insider info about the poker supervisor role.
✨Tip Number 2
Show off your skills! If you get the chance, demonstrate your poker knowledge and leadership abilities during interviews or networking events. We love seeing candidates who can bring energy and expertise to the table.
✨Tip Number 3
Be prepared for situational questions! Think about how you’d handle disputes or ensure compliance in a fast-paced environment. We want to see that cool head under pressure you’ve got!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and our amazing benefits right there.
We think you need these skills to ace Poker Supervisor
Some tips for your application 🫡
Show Your Passion for Poker: When you're writing your application, let your love for poker shine through! Share any relevant experiences or stories that highlight your enthusiasm and knowledge of the game. We want to see that you’re not just applying for a job, but that you genuinely care about the poker community.
Tailor Your Application: Make sure to customise your application to fit the Poker Supervisor role. Highlight your leadership skills and any experience you have in supervising table games. We appreciate when candidates take the time to align their skills with what we’re looking for!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s poker-related! We want to understand your qualifications and experiences without having to sift through unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and quick to do!
How to prepare for a job interview at The Rank Group
✨Know Your Poker Inside Out
Make sure you brush up on your poker knowledge before the interview. Understand the rules, strategies, and nuances of different poker games. Being able to discuss these confidently will show that you're not just a supervisor but a true enthusiast.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlighting your ability to manage a fast-paced environment and support your team will resonate well with the interviewers.
✨Emphasise Customer Service
Grosvenor Casinos values exceptional guest experiences, so be ready to share how you've gone above and beyond for customers in previous roles. Discussing specific instances where you enhanced customer satisfaction will demonstrate your commitment to service.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions that test your problem-solving skills. Think about potential disputes that could arise at the poker table and how you would handle them. This will showcase your cool head under pressure and your understanding of gaming compliance.
