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- Tasks: Run live table games and create unforgettable guest experiences.
- Company: Join Grosvenor Casinos, a vibrant community hub across the UK.
- Benefits: Enjoy competitive pay, tips, holiday entitlement, and a £1000 joining incentive.
- Why this job: Be part of an exciting growth journey in the UK's most loved casinos.
- Qualifications: Proven dealer experience and a passion for exceptional customer service.
- Other info: Flexible shifts in a dynamic, inclusive environment with great career opportunities.
The predicted salary is between 13 - 16 £ per hour.
Join Us at Grosvenor Casinos. At Grosvenor Casinos, we don’t just offer a place to work - we offer a place to belong. Our casinos sit at the heart of communities across the UK. They’re more than venues - they’re vibrant, welcoming spaces where people come together to play with purpose, relax with friends, and enjoy brilliant food, drink, and entertainment. And right now, we’re on an exciting journey of growth - to become the UK's most loved casinos.
As a valued team member, you'll receive the following benefits:
- Hourly pay rate of £
- Tips: Receive a share of uncapped tips
- Premium Pay Night Allowance: An additional £1 per hour after midnight
- Paid breaks
- £1000 Joining Incentive, paid out in two installments (Terms and conditions apply)
- Holiday Entitlement: 28 days of holiday to relax and recharge (based on full time contracts)
- Legal & General Pension Scheme: We contribute 3% to your pension.
- Life Insurance: Coverage provided for peace of mind
- Long Service Awards: Celebrate your career milestones with us
- Online learning: Access supplementary online courses to enhance your skills
- Uniform: We provide a free team uniform
- Retail Discount Scheme: Enjoy discounts and offers at selected retailers
- Employee Assistance Programme: Access to support and resources whenever you need them
- Food and Soft Drinks Discounts
Are you a natural at the tables with a flair for delivering exceptional guest experiences? We’re looking for an experienced dealer to bring energy, precision, and professionalism to our casino floor. In this role, you’ll run live table games with confidence and charisma, ensuring fair play whilst creating memorable experiences at every table. You’ll be part of a dynamic team that thrives in a fast-paced, high-stakes environment where attention to detail and customer service are everything.
You’ll need proven experience as a dealer (hold a PFL), have excellent knowledge of table games and the ability to stay calm and focused under pressure. A friendly, professional manner and a passion for creating memorable guest experiences are a must.
If you’re looking for more than just a job - if you want to be part of a team that values passion, performance and care - we’d love to hear from you. We’re building something special at Grosvenor Casinos. Join us and be part of it.
At Grosvenor Casinos and The Rank Group, we’re committed to creating a workplace that’s welcoming and inclusive. If you need any adjustments as part of your application or interview, just let us know — we’re happy to help. Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends. Candidates must be 18 years of age or older and have the legal right to work in the UK.
Experienced Dealer in Plymouth employer: The Rank Group
Contact Detail:
The Rank Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experienced Dealer in Plymouth
✨Tip Number 1
Get to know the casino scene! Visit local casinos, chat with dealers and staff, and soak up the atmosphere. This will not only give you insights into what makes a great dealer but also help you network with potential future colleagues.
✨Tip Number 2
Practice your skills! Set up mock games with friends or family to sharpen your dealing techniques and customer service skills. The more comfortable you are at the tables, the more confident you'll be during interviews.
✨Tip Number 3
When you apply, make sure to highlight your personality! Grosvenor Casinos values charisma and professionalism, so let your passion for creating memorable experiences shine through in conversations and interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates about our exciting growth journey.
We think you need these skills to ace Experienced Dealer in Plymouth
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for gaming and customer service. A bit of flair can go a long way in making your application stand out.
Tailor Your Experience: Make sure to highlight your relevant experience as a dealer. We’re looking for specific skills and knowledge about table games, so be sure to mention any previous roles or training that showcase your expertise. Tailoring your application shows us you’re serious about joining our team!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences pop. Remember, we’re busy too, so clarity is key!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company culture right there. We can’t wait to hear from you!
How to prepare for a job interview at The Rank Group
✨Know Your Games
Make sure you brush up on your knowledge of table games before the interview. Be ready to discuss the rules, strategies, and any recent trends in the gaming industry. This shows your passion and expertise, which is crucial for an experienced dealer role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've created memorable experiences for guests in previous roles. Think about specific situations where you went above and beyond to ensure customer satisfaction. This will highlight your friendly and professional manner, which Grosvenor Casinos values.
✨Stay Calm Under Pressure
Since the casino environment can be fast-paced and high-stakes, think of scenarios where you've successfully managed stress or difficult situations. Share these stories during your interview to demonstrate your ability to stay focused and composed when it matters most.
✨Embrace the Team Spirit
Grosvenor Casinos is all about teamwork, so be prepared to discuss how you work well with others. Share experiences that showcase your collaboration skills and how you contribute to a positive team atmosphere. This will show that you're not just a great dealer, but also a fantastic team player.
