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- Tasks: Drive slots revenue performance and manage operations across Scotland & the North.
- Company: Grosvenor Casinos, a vibrant community hub with a focus on growth.
- Benefits: Competitive salary, exciting rewards, and a supportive work culture.
- Why this job: Shape the future of gaming while making a real impact in your community.
- Qualifications: Experience in casino slots operations and a performance-driven mindset.
- Other info: Join a team that values passion, collaboration, and personal growth.
The predicted salary is between 36000 - 60000 £ per year.
At Grosvenor Casinos, we don’t just offer a place to work - we offer a place to belong. Our casinos sit at the heart of communities across the UK. They’re more than venues - they’re vibrant, welcoming spaces where people come together to play with purpose, relax with friends, and enjoy brilliant food, drink, and entertainment. And right now, we’re on an exciting journey of growth - to become the UK's most loved casinos.
As the Regional Slots Manager, you will be entrusted with the critical responsibility of delivering the Grosvenor slots strategy (GSS) and providing essential support to General Managers in maintaining an efficient slots operation. Your primary focus will be on driving slots revenue performance across a region and managing slot KPIs to achieve the required commercial targets. This role is a regional role covering our venues across Scotland & the North of England. You’ll be required to travel 2-3 days a week to our venues.
Main Accountabilities & Responsibilities:
- Manage day-to-day "Always on" slots operations, including supplier relationships, to meet required SLAs and commercial targets.
- Conduct regular Business Review Meetings and ensure follow-up actions are delivered with expected results.
- Maintain brand standards, compliance requirements, and responsible gaming procedures.
- Deliver and optimise promotional campaigns, ensuring venue participation and suggesting improvements while regularly attending the promotional meetings.
- Stay informed about the Slots industry across all sectors (Casino, LBO, Bingo, AGC, Online) and recommend revenue-enhancing changes.
- Support clubs with Slots counts, collections, and discrepancy investigations.
- Recommend layout / venue changes that would enhance the revenue from Slots.
- Develop supplier relationships and maximise opportunities for product development in collaboration with the E-Gaming Team.
- Ensure Supplier SLAs are maintained and developed as needs change.
- Work with the wider E-Gaming Team to develop supplier relationships and maximise opportunities for product development.
- Maximise revenue by ensuring the Machines / Terminals are situated in the prime positions, in relation to the Grosvenor Slots Strategy, ensuring this is regularly reviewed.
Qualifications:
- Casino slots operations industry background.
- Proven track record of positively influencing performance of venues and third-party suppliers.
- Performance driven & commercial mindset.
- Good communicator and ability to influence.
- Collaborative style and approach to work.
- Effective team management skills.
- Good time-management and prioritisation skills.
Why Join Us?
- A Salary That Reflects Your Value - We know talent when we see it — and we reward it. You’ll earn a competitive salary that recognises your contribution from day one.
- A Rewards Package That Goes Further - From team competitions and bonuses to staff perks, we believe in making work both fulfilling and rewarding.
- A Warm Welcome That Sets You Up to Win - Our induction isn’t just a process — it’s a real welcome. You’ll get the support and confidence you need to hit the ground running.
- Work That Means Something - You’ll have the chance to shape the way we do things, take part in exciting projects, and see your ideas make a real difference.
- A Culture That Puts People First - We’re proud to support and look out for each other. It’s part of who we are — and why people stay.
- A High Standard, Shared Together - We set the bar high because we care — but we do it as a team, not in competition. When one person wins, we all do.
- Real Support for Your Growth - Whether you’re new to the industry or ready to take the next step, we’re here to help you develop and grow.
If you’re looking for more than just a job - if you want to be part of a team that values passion, performance and care - we’d love to hear from you. We’re building something special at Grosvenor Casinos. Join us and be part of it.
At Grosvenor Casinos and The Rank Group, we’re committed to creating a workplace that’s welcoming and inclusive. If you need any adjustments as part of your application or interview, just let us know — we’re happy to help.
Candidates must be 18 years of age or older and have the legal right to work in the UK.
Regional Slots Manager (Scotland & the North) in Newcastle upon Tyne employer: The Rank Group
Contact Detail:
The Rank Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Slots Manager (Scotland & the North) in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to industry contacts and attend events related to the casino and gaming sector. Building relationships can open doors that job applications alone can't.
✨Tip Number 2
Prepare for interviews by researching Grosvenor Casinos thoroughly. Understand their values, recent developments, and the slots strategy. This will help you tailor your responses and show you're genuinely interested.
✨Tip Number 3
Showcase your achievements! When discussing your experience, focus on specific examples of how you've driven revenue or improved operations in previous roles. Numbers speak volumes!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on being part of the Grosvenor family right from the start.
We think you need these skills to ace Regional Slots Manager (Scotland & the North) in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the slots industry shine through. We want to see how your passion aligns with our mission at Grosvenor Casinos to create vibrant spaces where people come together.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in casino slots operations. We’re looking for specific examples of how you’ve positively influenced performance and driven revenue in previous roles.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to understand. Avoid jargon unless it’s industry-specific and relevant!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at The Rank Group
✨Know Your Slots Strategy
Before the interview, make sure you understand Grosvenor's slots strategy inside out. Familiarise yourself with their current promotions and how they align with the overall business goals. This will show your genuine interest in the role and help you discuss how you can contribute to driving revenue performance.
✨Showcase Your Communication Skills
As a Regional Slots Manager, you'll need to influence and collaborate with various teams. Prepare examples of how you've effectively communicated with stakeholders in the past. Think about times when your communication led to positive outcomes, especially in managing supplier relationships or team dynamics.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle real-life situations. For instance, be prepared to discuss how you would approach a discrepancy investigation or optimise a promotional campaign. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Demonstrate Your Industry Knowledge
Stay updated on the latest trends in the slots industry, including innovations in gaming technology and customer engagement strategies. Bring this knowledge into the conversation to demonstrate your passion for the industry and your readiness to recommend revenue-enhancing changes.
