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- Tasks: Lead poker operations, support dealers, and ensure smooth game play.
- Company: Grosvenor Casinos, a vibrant community hub across the UK.
- Benefits: Competitive pay, tips, holiday entitlement, and discounts.
- Why this job: Join a passionate team and enhance your leadership skills in a fun environment.
- Qualifications: Experience in poker supervision and strong communication skills required.
- Other info: Flexible shifts in a dynamic 24/7 casino atmosphere.
The predicted salary is between 28000 - 42000 £ per year.
Join Us at Grosvenor Casinos. At Grosvenor Casinos, we don’t just offer a place to work - we offer a place to belong. Our casinos sit at the heart of communities across the UK. They’re more than venues - they’re vibrant, welcoming spaces where people come together to play with purpose, relax with friends, and enjoy brilliant food, drink, and entertainment. And right now, we’re on an exciting journey of growth – to become the UK's most loved casinos.
As a valued team member, you’ll receive the following benefits:
- Hourly pay rate of £14.36
- Tips: Receive a share of uncapped tips
- Premium Pay Night Allowance: An additional £1 per hour after midnight
- Paid breaks
- Holiday Entitlement: 28 days of holiday to relax and recharge (Based on full time contracts)
- Nest Pension Scheme: We contribute 3% to your pension.
- Life Insurance: Coverage provided for peace of mind
- Long Service Awards: Celebrate your career milestones with us
- Online learning: Access supplementary online courses to enhance your skills
- Uniform: We provide a free team uniform
- Retail Discount Scheme: Enjoy discounts and offers at selected retailers
- Employee Assistance Programme: Access to support and resources whenever you need them
- Food and Soft Drinks Discounts
Are you a natural leader with a passion for poker? We’re looking for someone who thrives in a fast‑paced, high‑energy environment to take charge of our poker operations. We’re looking for a confident and experienced Poker Supervisor to bring energy, leadership, and precision to our card room. In this role, you’ll oversee poker operations, support and guide dealers, and ensure every game runs smoothly, fairly, and in line with regulations.
You’ll be the central figure of poker operations – resolving disputes, maintaining compliance, and delivering an exceptional guest experience every time. To be successful, you’ll need a solid background in poker or table games supervision, strong leadership and communication skills, and a cool head under pressure. A keen eye for detail and a passion for customer service are essential. Ideally, you’ll hold a valid Personal Functional Licence (PFL) and have a strong understanding of gaming compliance and procedures.
If you’re looking for more than just a job – if you want to be part of a team that values passion, performance and care – we’d love to hear from you. We’re building something special at Grosvenor Casinos. Join us and be part of it.
We’re for Everyone. At Grosvenor Casinos and The Rank Group, we’re committed to creating a workplace that’s welcoming and inclusive. If you need any adjustments as part of your application or interview, just let us know — we’re happy to help.
Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends. Candidates must be 18 years of age or older and have the legal right to work in the UK.
Poker Supervisor in Luton employer: The Rank Group
Contact Detail:
The Rank Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Poker Supervisor in Luton
✨Tip Number 1
Network like a pro! Reach out to your connections in the gaming industry, especially those who work at Grosvenor Casinos. A friendly chat can open doors and give you insider info on what they're looking for in a Poker Supervisor.
✨Tip Number 2
Show off your poker skills! If you get the chance, participate in local poker tournaments or events. This not only hones your skills but also showcases your passion and commitment to the game, making you a standout candidate.
✨Tip Number 3
Prepare for the interview by brushing up on your knowledge of gaming compliance and procedures. Be ready to discuss how you would handle disputes and ensure a smooth operation in the poker room – they’ll want to see your leadership skills in action!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Grosvenor Casinos team and being part of something special.
We think you need these skills to ace Poker Supervisor in Luton
Some tips for your application 🫡
Show Your Passion for Poker: When you're writing your application, let your love for poker shine through! Share any relevant experiences or stories that highlight your enthusiasm and knowledge of the game. We want to see that you’re not just applying for a job, but that you genuinely care about the poker community.
Highlight Your Leadership Skills: As a Poker Supervisor, strong leadership is key. Make sure to include examples of how you've successfully led teams or managed operations in the past. We’re looking for someone who can inspire others and keep the games running smoothly, so don’t hold back on showcasing your skills!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon that might confuse us. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position and our company culture there!
How to prepare for a job interview at The Rank Group
✨Know Your Poker Inside Out
Make sure you brush up on your poker knowledge before the interview. Understand the rules, strategies, and nuances of different poker games. Being able to discuss these confidently will show that you're not just a supervisor but a true enthusiast who can lead by example.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight your ability to maintain a calm demeanour under pressure, as this is crucial in a fast-paced casino environment. Use specific scenarios to illustrate your leadership style.
✨Emphasise Customer Service Excellence
Grosvenor Casinos values exceptional guest experiences, so be ready to discuss how you've gone above and beyond for customers in previous roles. Share stories that demonstrate your commitment to customer satisfaction and how you handle difficult situations with grace.
✨Understand Compliance and Regulations
Familiarise yourself with gaming compliance and procedures relevant to the role. Be prepared to discuss how you ensure fair play and adherence to regulations in your previous positions. This knowledge will set you apart as a candidate who takes the responsibilities of a Poker Supervisor seriously.
