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- Tasks: Join our Grosvenor Gaming Academy and learn to be a Croupier in a vibrant casino environment.
- Company: Grosvenor Casinos, a welcoming community hub with exciting growth opportunities.
- Benefits: Earn £13.82 per hour, plus tips, free meals, and 28 days holiday.
- Other info: Flexible shifts in a dynamic, inclusive workplace with career development.
- Why this job: Experience the thrill of live gaming while providing unforgettable customer experiences.
- Qualifications: Good numerical skills and a passion for customer interaction.
Company Description
Join Us at Grosvenor Casinos
At Grosvenor Casinos, we don’t just offer a place to work – we offer a place to belong. Our casinos sit at the heart of communities across the UK. They’re more than venues – they’re vibrant, welcoming spaces where people come together to play with purpose, relax with friends, and enjoy brilliant food, drink, and entertainment. And right now, we’re on an exciting journey of growth – to become the UK\’s most loved casinos.
That’s where you come in.
As a valued team member, you\’ll receive the following benefits:
- Hourly pay rate of £13.82
- Tips: Receive a share of uncapped tips (once qualified)
- Premium Pay Night Allowance: An additional 10% per hour after midnight
- Paid breaks
- Free meals & refreshments provided during every shift
- PFL Support: Gaming Licence applied & paid for by the company
- Holiday Entitlement: 28 days of holiday to relax and recharge (based on full time contracts)
- Legal & General Pension Scheme: We contribute 3% to your pension.
- Life Insurance: Coverage provided for peace of mind
- Long Service Awards: Celebrate your career milestones with us
- Online learning: Access supplementary online courses to enhance your skills
- Uniform: We provide a free team uniform
- Retail Discount Scheme: Enjoy discounts and offers at selected retailers
- Employee Assistance Programme: Access to support and resources whenever you need them
- Food and Soft Drinks Discounts
Grosvenor Casinos – London Gaming Academy
The Casino industry is different, there’s nothing quite like it, and it\’s one that many love to work in. It really is a million miles from a boring 9-5.
As a trainee Croupier you will attend our very own Grosvenor Gaming Academy, which runs for six weeks and will give you all the skills and confidence you’ll need to thrive.
We aim to excite and entertain all of our customers. If you believe you’ve got what it takes and think you’ll enjoy working in a live gaming environment, where you’ll be interacting with customers all day, providing unforgettable experiences and excitement – this is for you.
Come and join our Academy and we promise you’ll learn some new skills and develop a career within a high performing, 24/7 entertainments business.
Here are further details:
- Location: Rialto Casino, 3-4 Coventry Street, London W1D 6BL
- Paid Training Duration: 6 Weeks (Monday to Friday, 12pm-8pm)
- Training Start Date: Monday 13th October 2025
- Interviews: Taking place from week commencing 29th September 2025
Qualifications
- Good numerical ability and mental arithmetic; able to calculate mentally and quickly. Bring the passion and we will help you practice
- Very good communication and social skills as you’ll be at the forefront of delivering a top experience for our customers ensuring you drive our mission forward as the most loved Casinos in the UK
Additional Information
Be Part of What’s Next
If you\’re looking for more than just a job – if you want to be part of a team that values passion, performance and care – we’d love to hear from you.
We’re building something special at Grosvenor Casinos. Join us and be part of it.
We’re for Everyone
At Grosvenor Casinos and The Rank Group, we’re committed to creating a workplace that’s welcoming and inclusive. If you need any adjustments as part of your application or interview, just let us know — we’re happy to help.
Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends.
This is a permanent, full time position (40 hours per week).
Candidates must be 18 years of age or older and have the legal right to work in the UK.
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London Grosvenor Gaming Academy - Trainee Dealer / Croupier employer: The Rank Group
Contact Detail:
The Rank Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land London Grosvenor Gaming Academy - Trainee Dealer / Croupier
✨Tip Number 1
Get to know the company! Before your interview, check out Grosvenor Casinos' values and culture. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your communication skills! As a trainee dealer, you'll be interacting with customers all day. Try role-playing scenarios with friends or family to boost your confidence and get comfortable with engaging conversations.
✨Tip Number 3
Show off your passion for the gaming industry! During your interview, share why you want to work in a casino environment. Your enthusiasm can set you apart from other candidates and demonstrate that you're ready to contribute to the team's success.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and serious about joining the Grosvenor Casinos family. Don’t miss out on this opportunity!
We think you need these skills to ace London Grosvenor Gaming Academy - Trainee Dealer / Croupier
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the casino industry shine through. We want to see that you’re excited about the role and ready to bring your A-game to our team!
Highlight Your Skills: Make sure to mention any relevant skills, especially your numerical ability and communication skills. We love candidates who can think on their feet and engage with customers, so don’t hold back!
Be Yourself: We’re looking for genuine personalities who can connect with our customers. Don’t be afraid to let your unique character come through in your application – it’s what makes you stand out!
Apply Through Our Website: For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you started on this exciting journey!
How to prepare for a job interview at The Rank Group
✨Know Your Numbers
As a trainee dealer, you'll need good numerical ability and mental arithmetic. Brush up on your quick calculations before the interview. Practise some basic maths problems to show you can think on your feet!
✨Show Off Your Social Skills
Communication is key in this role. During the interview, be friendly and engaging. Share examples of how you've interacted with customers or worked in a team. This will demonstrate that you can create a welcoming atmosphere for guests.
✨Understand the Casino Culture
Familiarise yourself with the casino environment and what makes it unique. Research Grosvenor Casinos and their mission to be the most loved casinos in the UK. Showing that you understand their values will set you apart from other candidates.
✨Be Ready for Flexibility
This role requires working nights and weekends, so be prepared to discuss your availability. Highlight your willingness to adapt and work in a 24/7 environment. This shows you're committed and ready to be part of the team!