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For Companies At a Glance
- Tasks: Welcome customers and create a fun atmosphere while serving food and drinks.
- Company: Join Grosvenor Casinos, the UK's most loved casinos, at the heart of community entertainment.
- Benefits: Enjoy £12.42 per hour, tips, paid breaks, 28 days holiday, and discounts on food and retail.
- Why this job: Be part of an exciting growth journey in a vibrant, engaging environment with great team spirit.
- Qualifications: Bring your personality and smile; we’ll teach you everything else!
- Other info: Flexible shifts available; perfect for students looking for a fun job.
Company Description
We are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities, offering a space for people to play, have fun, relax with friends and enjoy our fabulous food, drink and entertainment. We are on an exciting journey of growth and it’s the ideal time to join us.
As a valued team member, you will receive the following benefits:
- Hourly pay rate of £12.42
- Tips: Receive a share of uncapped tips
- Premium Pay Night Allowance: An additional £1 per hour after midnight
- Paid breaks
- Holiday Entitlement: 28 days of holiday to relax and recharge
- Nest Pension Scheme: We contribute 3% to your pension.
- Life Insurance: Coverage provided for peace of mind
- Long Service Awards: Celebrate your career milestones with us
- Online learning: Access supplementary online courses to enhance your skills
- Uniform: We provide a free team uniform
- Retail Discount Scheme: Enjoy discounts and offers at selected retailers
- Employee Assistance Programme: Access to support and resources whenever you need them
- Food and Soft Drinks Discount: Enjoy 50% off food and soft drinks across all Grosvenor Casino & Mecca Bingo venues
Job Description
As a Food & Beverage host, you will be at the forefront of it all, making our customers feel welcome, creating an atmosphere that leaves them wanting more. You will gain the knowledge and skills to present our menus confidently & effectively, providing a first-class customer service to our customers. Ready for an exciting new challenge in a fun and engaging environment?
Qualifications
We will teach you all you need to know and the skills to be a superstar F&B Host, all we ask is that you bring along personality, a smile and are able to engage with our customers.
Additional Information
Ideal candidate must be fully flexible to work day and night shifts.
Food & Beverage Host employer: The Rank Group
Contact Detail:
The Rank Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Host
✨Tip Number 1
Familiarise yourself with the food and drink offerings at Grosvenor Casinos. Knowing the menu inside out will help you engage with customers confidently and show your enthusiasm for the role.
✨Tip Number 2
Demonstrate your customer service skills in any interactions you have before the interview. Whether it's in a casual conversation or during networking events, showing your ability to connect with people can set you apart.
✨Tip Number 3
Be prepared to discuss your flexibility regarding shifts. Since the role requires day and night availability, highlighting your willingness to work varied hours can make you a more attractive candidate.
✨Tip Number 4
Showcase your personality during any informal chats or interviews. The ideal candidate is someone who brings energy and a smile, so let your character shine through to leave a lasting impression.
We think you need these skills to ace Food & Beverage Host
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Grosvenor Casinos is looking for in a Food & Beverage Host. Highlight the key responsibilities and required skills in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in customer service or hospitality. Use specific examples that demonstrate your ability to engage with customers and create a welcoming atmosphere.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at Grosvenor Casinos and how you can contribute to their mission of becoming the UK's most loved casinos.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at The Rank Group
✨Show Your Personality
As a Food & Beverage Host, your personality is key. Make sure to let your true self shine during the interview. Smile, be friendly, and engage with the interviewer as if they were a customer.
✨Know the Menu
Familiarise yourself with the types of food and drinks offered at Grosvenor Casinos. Being able to discuss the menu confidently will show that you're serious about the role and ready to provide excellent service.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you provided outstanding customer service. Highlight how you handled difficult situations or went above and beyond for customers, as this is crucial for the role.
✨Be Flexible and Adaptable
Since the ideal candidate must be flexible with shifts, be prepared to discuss your availability. Show that you are willing to work both day and night shifts, and express your enthusiasm for the dynamic environment.
