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- Tasks: Welcome customers and create a vibrant atmosphere while serving food and drinks.
- Company: Join Grosvenor Casinos, the UK's most loved casinos, at the heart of community fun.
- Benefits: Enjoy £12.21 per hour, tips, paid breaks, 28 days holiday, and discounts.
- Why this job: Be part of a fun team, learn new skills, and make lasting memories.
- Qualifications: Bring your personality and smile; we’ll teach you everything else!
- Other info: Flexible hours required; must be 18+ and eligible to work in the UK.
Company Description
We are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities, offering a space for people to play, have fun, relax with friends and enjoy our fabulous food, drink and entertainment.
We are on an exciting journey of growth and it\’s the ideal time to join us.
As a valued team member, you\’ll receive the following benefits:
- Hourly pay rate of £12.21
- Tips: Receive a share of uncapped tips
- Premium Pay Night Allowance: An additional £1 per hour after midnight
- Paid breaks
- Holiday Entitlement: 28 days of holiday to relax and recharge (Based on full time contracts)
- Nest Pension Scheme: We contribute 3% to your pension.
- Life Insurance: Coverage provided for peace of mind
- Long Service Awards: Celebrate your career milestones with us
- Online learning: Access supplementary online courses to enhance your skills
- Uniform: We provide a free team uniform
- Retail Discount Scheme: Enjoy discounts and offers at selected retailers
- Employee Assistance Programme: Access to support and resources whenever you need them
- Food and Soft Drinks Discounts
Job Description
As a Food & Beverage host, you\’ll be at the forefront of it all, making our customers feel welcome, creating an atmosphere that leaves them wanting more. You\’ll gain the knowledge and skills to present our menus confidently & effectively, providing a first-class customer service to our customers. Ready for an exciting new challenge in a fun and engaging environment?
Qualifications
We\’ll teach you all you need to know and the skills to be a superstar F&B Host, all we ask is that you bring along personality, a smile and are able to engage with our customers.
Additional Information
Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends.
16 hour contract
Candidates must be 18 years of age or older and have the legal right to work in the UK.
Food & Beverage Host employer: The Rank Group
Contact Detail:
The Rank Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Host
✨Tip Number 1
Familiarise yourself with the food and drink offerings at Grosvenor Casinos. Knowing the menu inside out will help you engage with customers confidently and show your enthusiasm for the role.
✨Tip Number 2
Demonstrate your customer service skills in any interactions you have before the interview. Whether it's in a casual conversation or during networking events, showing that you can create a welcoming atmosphere is key.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours. Since this role requires night shifts and weekends, highlighting your availability will make you a more attractive candidate.
✨Tip Number 4
Showcase your personality during any informal interactions with the team or during the interview process. A friendly and engaging demeanour will resonate well with the hiring managers looking for a Food & Beverage Host.
We think you need these skills to ace Food & Beverage Host
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Grosvenor Casinos is looking for in a Food & Beverage Host. Highlight key responsibilities and required skills in your application.
Tailor Your CV: Customise your CV to reflect relevant experience in customer service or hospitality. Emphasise any previous roles where you engaged with customers, as this will resonate well with the hiring team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at Grosvenor Casinos and how you can contribute to creating a welcoming atmosphere for customers.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at The Rank Group
✨Show Your Personality
As a Food & Beverage Host, your personality is key. Make sure to showcase your friendly and engaging nature during the interview. Smile, maintain eye contact, and be enthusiastic about the role.
✨Know the Menu
Familiarise yourself with the types of food and drinks offered at Grosvenor Casinos. Being able to discuss the menu confidently will demonstrate your interest in the position and your commitment to providing excellent customer service.
✨Emphasise Customer Service Skills
Highlight any previous experience you have in customer service roles. Share specific examples of how you've gone above and beyond to ensure customers have a great experience, as this is crucial for the role.
✨Be Ready for Flexibility
Since the role requires working nights and weekends, be prepared to discuss your availability. Show that you are flexible and willing to adapt to the needs of the business, which is essential in a 24/7 environment.
