Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deal poker games with style while providing an unforgettable customer experience.
- Company: Join Grosvenor Casinos, the UK's premier gaming venue with a vibrant community atmosphere.
- Benefits: Enjoy a £1,000 joining incentive, uncapped tips, and 50% off food and drinks.
- Why this job: Be part of an exciting transformation in the biggest poker room in the UK.
- Qualifications: Must have at least 12 months of casino poker dealing experience and a positive attitude.
- Other info: Flexible shifts, dynamic team environment, and opportunities for career growth.
The predicted salary is between 28 - 30 £ per hour.
Located in the heart of London, The Victoria is Grosvenor Casinos flagship venue and has been entertaining our valued customers for 60 years. We are set to enhance our vision with an upcoming £14 million refurbishment, positioning it as the premier gaming venue of choice in the UK for both our customers and team members. With the biggest poker room in the UK, including 35 poker tables and home of one of the largest tournaments in Europe, what’s not to love? Join our elite poker team today, during this exciting time of positive change and great opportunities.
At Grosvenor Casinos, we're committed to becoming the UK's most loved casino group. Our venues are more than just places to play—they're community hubs where people can relax, socialise, and enjoy a safe and welcoming environment. With a diverse range of games, top-notch entertainment, and a fantastic selection of food and drinks, we're here to excite and entertain!
As we embark on an exciting period of growth, there’s never been a better time to join our team. We’re committed to customer excellence and ensuring not only our customers but our colleagues are at the heart of everything we do. It’s a great time to be part of Grosvenor Casinos as we continue to expand, innovate, and create memorable experiences for everyone.
Dealing a successful and entertaining poker game is more about people than cards. Yes, you will deal both tournament and cash games in an efficient precise way, but more than that you will be entertaining the players at that table. You’ll need to know the rules and provide a professionally dealt game of poker, be efficient and precise, but the trick is doing all of this with style in a way that makes for a memorable guest experience.
You will:
- Welcome customers warmly into the business
- Live our values of Service, Teamwork, Ambition, Responsibility, and Solutions
- Work with your colleagues to provide efficient and dynamic service
- Deliver an excellent quality experience by evaluating individual needs and acting upon this information
- Show immaculate technical standards in dealing, chips skills, bet calculation and enforcing the rules of the game, for both Texas Hold'em and Omaha.
- Provide an exceptional customer experience, representative of our values.
- Maintain the security of the game, cash and assets
- Ensure you proactively comply with all regulation, particularly for licensing conditions, and safer gambling
Candidates must be fully experienced at dealing both NLH (No limit hold'em) as a minimum, and ideally PLO (Pot limit Omaha), to a professional level. The pay rate for experienced dealers that can professionally deal both variants is £14.90 per hour. For applicants that are proficient in NLH only, the rate is £13.48 per hour.
As a valued team member, you'll receive a number of benefits, including a £1,000 joining incentive, a share of uncapped tips, premium pay allowance after midnight, free meal on shift, opportunity for overtime at 1.5 hours, an exciting and full social calendar and 50% off food and soft drinks at Mecca and Grosvenor venues.
Qualifications:
- Positive attitude
- Experience of working successfully in a hospitality role
- Previous experience working as a poker dealer
- Fanatical about delivering unrivalled customer experience
- Ability to collaborate with the wider business
- Comfortable with change and ability to embrace new ways of working
- Good interpersonal skills and conflict resolution
- Able to work shifts at any time of the day, including weekends and bank holidays
- Minimum 12 months Casino Poker Dealing experience
Our generous £1000 joining incentive is paid out in two installments of £500 after 6 months and 12 months! (Terms & conditions apply).
Experienced Poker Dealer employer: The Rank Group
Contact Detail:
The Rank Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experienced Poker Dealer
✨Tip Number 1
Get to know the venue! Before your interview, pop into Grosvenor Casinos and soak up the atmosphere. Familiarising yourself with the place will not only help you feel more comfortable but also give you some great talking points during your chat with the hiring team.
✨Tip Number 2
Show off your personality! As a poker dealer, it’s all about creating an entertaining experience for players. During your interview, let your charisma shine through. Share stories that highlight your customer service skills and how you’ve made games memorable in the past.
✨Tip Number 3
Brush up on your poker knowledge! Make sure you’re well-versed in both Texas Hold'em and Omaha rules. Being able to discuss strategies or share insights about the game can really impress the interviewers and show your passion for poker.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest updates on openings and events at Grosvenor Casinos, so you can stay ahead of the game!
We think you need these skills to ace Experienced Poker Dealer
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for poker and customer service. Remember, it’s all about creating memorable experiences!
Tailor Your Application: Make sure to tailor your application to the role of an Experienced Poker Dealer. Highlight your relevant experience and skills, especially your knowledge of NLH and PLO. We love seeing how your background fits with our values and the exciting changes happening at Grosvenor Casinos.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight your key achievements and skills—this helps us see your strengths quickly!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our fantastic team at Grosvenor Casinos.
How to prepare for a job interview at The Rank Group
✨Know Your Poker Inside Out
Make sure you brush up on the rules of Texas Hold'em and Pot Limit Omaha. Be ready to discuss your experience dealing these games, as well as any memorable moments you've had at the table. This shows your passion for poker and your ability to engage with players.
✨Show Off Your Customer Service Skills
Since dealing is as much about entertainment as it is about cards, prepare examples of how you've created a fun and welcoming atmosphere in previous roles. Think about times when you went above and beyond for a customer—this will highlight your commitment to delivering an exceptional experience.
✨Embrace Teamwork
Grosvenor Casinos values teamwork, so be ready to share how you've collaborated with colleagues in past jobs. Discuss specific instances where you worked together to solve problems or enhance the customer experience, showing that you're a team player who can adapt to different situations.
✨Be Ready for Change
With the upcoming refurbishment and growth at Grosvenor Casinos, they’re looking for someone who can embrace change. Prepare to talk about how you've adapted to new processes or environments in the past, demonstrating your flexibility and willingness to learn.
