Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deal poker games while entertaining players and ensuring a memorable experience.
- Company: Join Grosvenor Casinos, London's premier gaming venue with 60 years of excellence.
- Benefits: Enjoy a £1,000 joining incentive, uncapped tips, free meals, and discounts at venues.
- Why this job: Be part of an exciting team during a £14 million refurbishment and growth phase.
- Qualifications: Must have 12 months of casino poker dealing experience and a positive attitude.
- Other info: Flexible shifts available, including weekends and bank holidays.
Company Description
Located in the heart of London, The Victoria is Grosvenor Casinos flagship venue & has been entertaining our valued customers for 60 years.
We are set to enhance our vision with an upcoming £14 million refurbishment, positioning it as the premier gaming venue of choice in the UK for both our customers & team members.
With the biggest poker room in the UK, including 35 poker tables & home of one of the largest tournaments in Europe, what’s not to love?
Join our elite poker team today, during this exciting time of positive change & great opportunities.
At Grosvenor Casinos, we\’re committed to becoming the UK\’s most loved casino group. Our venues are more than just places to play—they\’re community hubs where people can relax, socialise, and enjoy a safe and welcoming environment. With a diverse range of games, top-notch entertainment, and a fantastic selection of food and drinks, we\’re here to excite and entertain!
As we embark on an exciting period of growth, there\’s never been a better time to join our team. We’re committed to customer excellence and ensuring not only our customers but our colleagues are at the heart of everything we do. It\’s a great time to be part of Grosvenor Casinos as we continue to expand, innovate, and create memorable experiences for everyone.
Job Description
Dealing a successful and entertaining poker game is more about people than cards. Yes, you will deal both tournament and cash games in an efficient precise way, but more than that you will be entertaining the players at that table.
You’ll need to know the rules and provide a professionally dealt game of poker, be efficient and precise, but the trick is doing all of this with style in a way that makes for a memorable guest experience.
You will:
- Welcome customers warmly into the business
- Live our values of Service, Teamwork, Ambition, Responsibility, and Solutions
- Work with your colleagues to provide efficient and dynamic service
- Deliver an excellent quality experience by evaluating individual needs and acting upon this information
- Show immaculate technical standards in dealing, chips skills, bet calculation and enforcing the rules of the game, for both Texas Hold\’em and Omaha.
- Provide an exceptional customer experience, representative of our values.
- Maintain the security of the game, cash and assets
- Ensure you proactively comply with all regulation, particularly for licensing conditions, and safer gambling
Candidates must be fully experienced at dealing both NLH (No limit hold\’em) as a minimum, and ideally PLO (Pot limit Omaha), to a professional level.
The pay rate for experienced dealers that can professionally deal both variants is £14.90 per hour. For applicants that are proficient in NLH only, the rate is £13.48 per hour.
As a valued team member, you\’ll receive a number of benefits, including a £1,000 joining incentive*, a share of uncapped tips, premium pay allowance after midnight, free meal on shift, opportunity for overtime at 1.5 hours, an exciting & full social calendar & 50% off food and soft drinks at Mecca and Grosvenor venues.
Qualifications
- Positive attitude
- Experience of working successfully in a hospitality role
- Previous experience working as a poker dealer
- Fanatical about delivering unrivalled customer experience
- Ability to collaborate with the wider business
- Comfortable with change and ability to embrace new ways of working
- Good interpersonal skills and conflict resolution
- Able to work shifts at any time of the day, including weekends and bank holidays.
- Minimum 12 months Casino Poker Dealing experience
* Our generous £1000 joining incentive is paid out in two installments of £500 after 6 months & 12 months! (Terms & conditions apply).
#J-18808-Ljbffr
Contact Detail:
The Rank Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experienced Poker Dealer
✨Tip Number 1
Familiarise yourself with the specific poker games mentioned in the job description, especially Texas Hold'em and Pot Limit Omaha. Being able to demonstrate your expertise in these games during an interview will show that you are not only qualified but also passionate about the role.
✨Tip Number 2
Highlight your customer service skills and any previous experience in hospitality roles. Since the job emphasises creating a memorable guest experience, sharing examples of how you've successfully engaged with customers in the past can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss how you handle conflict and maintain a positive atmosphere at the table. The ability to manage difficult situations while keeping the game enjoyable is crucial, so think of specific instances where you've demonstrated this skill.
✨Tip Number 4
Show your enthusiasm for the upcoming refurbishment and growth of Grosvenor Casinos. Expressing excitement about being part of a team that is evolving and innovating can resonate well with the hiring managers, as they are looking for candidates who align with their vision.
We think you need these skills to ace Experienced Poker Dealer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Experienced Poker Dealer. Familiarise yourself with the specific skills required, such as dealing NLH and PLO, and how to create a memorable guest experience.
Tailor Your CV: Highlight your relevant experience in hospitality and poker dealing. Emphasise any previous roles where you provided excellent customer service and mention your familiarity with poker rules and game management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for poker and customer service. Mention why you want to join Grosvenor Casinos specifically and how your values align with theirs, particularly around service and teamwork.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a role that requires precision.
How to prepare for a job interview at The Rank Group
✨Show Your Passion for Poker
Make sure to express your enthusiasm for poker during the interview. Share your experiences and what you love about the game, as this will demonstrate your genuine interest in the role and the company.
✨Highlight Customer Service Skills
Since dealing is as much about entertainment as it is about cards, emphasise your customer service experience. Provide examples of how you've created memorable experiences for guests in previous roles.
✨Demonstrate Technical Proficiency
Be prepared to discuss your technical skills in dealing both NLH and ideally PLO. You might even be asked to showcase your dealing skills during the interview, so practice beforehand to ensure you're confident.
✨Embrace Teamwork and Adaptability
Grosvenor Casinos values teamwork and adaptability. Share examples of how you've successfully collaborated with colleagues in fast-paced environments and how you handle changes in procedures or game rules.
