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- Tasks: Deal poker games while entertaining players and ensuring a memorable experience.
- Company: Join Grosvenor Casinos, London's premier gaming venue with 60 years of excellence.
- Benefits: Enjoy a £1,000 joining incentive, uncapped tips, free meals, and discounts at venues.
- Why this job: Be part of an exciting team during a £14 million refurbishment and growth phase.
- Qualifications: Must have 12 months of casino poker dealing experience and a positive attitude.
- Other info: Flexible shifts available, including weekends and bank holidays.
Company Description
Located in the heart of London, The Victoria is Grosvenor Casinos\’ flagship venue and has been entertaining our valued customers for 60 years. We are set to enhance our vision with a £15 million refurbishment, soon to conclude, solidifying us as the premier gaming venue of choice in the UK for both our customers and team members.
With 25 poker tables and home to one of the largest tournaments in Europe, what’s not to love? Join our elite poker team today, during this exciting time of positive change and great opportunities.
At Grosvenor Casinos, we\’re committed to becoming the UK\’s most loved casino group. Our venues are more than just places to play—they\’re community hubs where people can relax, socialize, and enjoy a safe and welcoming environment. With a diverse range of games, top-notch entertainment, and a fantastic selection of food and drinks, we\’re here to excite and entertain!
As we embark on an exciting period of growth, there\’s never been a better time to join our team. We’re committed to customer excellence and ensuring not only our customers, but our colleagues are at the heart of everything we do. It\’s a great time to be part of Grosvenor Casinos as we continue to expand, innovate, and create memorable experiences for everyone.
Job Description
Grosvenor Casino, The Victoria (150-162 Edgware Rd, London W2 2DT)
Dealing a successful and entertaining poker game is more about people than cards. Yes you will deal both tournament and cash games in an efficient precise way, but more than that you will be entertaining the players at that table.
You’ll need to know the rules and provide a professionally dealt game of poker, be efficient and precise, but the trick is doing all of this with style in a way that makes for a memorable guest experience.
You will;
Qualifications
Full time positions available, part time positions considered.
Salary: Up to £30,992 per annum plus night premium pay, tips, and additional benefits
Additional Information
If this opportunity appeals to you, join us at our upcoming open day!
What to Expect:
Arrive between the times provided with the right to work documentation. We will conduct a table test to assess your ability level, followed by an interview.
Right to Work Documentation:
Contact Detail:
The Rank Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experienced Poker Dealer
✨Tip Number 1
Familiarise yourself with the specific poker games mentioned in the job description, especially Texas Hold'em and Pot Limit Omaha. Being able to demonstrate your expertise in these games during an interview will show that you are not only qualified but also passionate about the role.
✨Tip Number 2
Highlight your customer service skills and any previous experience in hospitality roles. Since the job emphasises creating a memorable guest experience, sharing examples of how you've successfully engaged with customers in the past can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss how you handle conflict and maintain a positive atmosphere at the table. The ability to manage difficult situations while keeping the game enjoyable is crucial, so think of specific instances where you've demonstrated this skill.
✨Tip Number 4
Show your enthusiasm for the upcoming refurbishment and growth of Grosvenor Casinos. Expressing excitement about being part of a team that is evolving and innovating can resonate well with the hiring managers, as they are looking for candidates who align with their vision.
We think you need these skills to ace Experienced Poker Dealer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Experienced Poker Dealer. Familiarise yourself with the specific skills required, such as dealing NLH and PLO, and how to create a memorable guest experience.
Tailor Your CV: Highlight your relevant experience in hospitality and poker dealing. Emphasise any previous roles where you provided excellent customer service and mention your familiarity with poker rules and game management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for poker and customer service. Mention why you want to join Grosvenor Casinos specifically and how your values align with theirs, particularly around service and teamwork.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a role that requires precision.
How to prepare for a job interview at The Rank Group
✨Show Your Passion for Poker
Make sure to express your enthusiasm for poker during the interview. Share your experiences and what you love about the game, as this will demonstrate your genuine interest in the role and the company.
✨Highlight Customer Service Skills
Since dealing is as much about entertainment as it is about cards, emphasise your customer service experience. Provide examples of how you've created memorable experiences for guests in previous roles.
✨Demonstrate Technical Proficiency
Be prepared to discuss your technical skills in dealing both NLH and ideally PLO. You might even be asked to showcase your dealing skills during the interview, so practice beforehand to ensure you're confident.
✨Embrace Teamwork and Adaptability
Grosvenor Casinos values teamwork and adaptability. Share examples of how you've successfully collaborated with colleagues in fast-paced environments and how you handle changes in procedures or game rules.
