Assistant Manager - Lead a Stellar Customer Experience in Dundee
Assistant Manager - Lead a Stellar Customer Experience

Assistant Manager - Lead a Stellar Customer Experience in Dundee

Dundee Full-Time 19158 - 21402 £ / year (est.) No home office possible
T

At a Glance

  • Tasks: Lead and inspire a team to deliver stellar customer experiences.
  • Company: A leading entertainment company in Dundee with a vibrant culture.
  • Benefits: Competitive salary, paid breaks, and employee rewards.
  • Why this job: Join a dynamic team and make a real impact on customer satisfaction.
  • Qualifications: Proven leadership skills and a passion for customer service.
  • Other info: Exciting opportunities for career growth in a fun environment.

The predicted salary is between 19158 - 21402 £ per year.

A leading entertainment company in Dundee is seeking an Assistant Manager to lead and inspire the team to deliver exceptional customer experiences. This role involves managing operations, coaching team members, and driving business results. The ideal candidate will have proven leadership skills and a passion for customer service. Competitive salary of £31,930 offered along with various benefits including paid breaks and employee rewards.

Assistant Manager - Lead a Stellar Customer Experience in Dundee employer: The Rank Group

Join a dynamic entertainment company in Dundee that prioritises exceptional customer experiences and values its employees. With a competitive salary of £31,930, generous benefits including paid breaks, and a culture that fosters growth and development, this role offers a unique opportunity to lead a passionate team in a vibrant environment. Embrace the chance to make a meaningful impact while enjoying a rewarding career.
T

Contact Detail:

The Rank Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Manager - Lead a Stellar Customer Experience in Dundee

✨Tip Number 1

Network like a pro! Reach out to current employees at the company through LinkedIn or local events. A friendly chat can give you insider info and maybe even a referral!

✨Tip Number 2

Prepare for the interview by practising common questions related to customer service and leadership. We recommend role-playing with a friend to boost your confidence and refine your answers.

✨Tip Number 3

Showcase your passion for customer service during interviews. Share specific examples of how you've gone above and beyond for customers in the past. This will help you stand out as a candidate who truly cares!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace Assistant Manager - Lead a Stellar Customer Experience in Dundee

Leadership Skills
Customer Service
Team Management
Coaching
Operational Management
Business Results Orientation
Communication Skills
Inspiration
Problem-Solving Skills

Some tips for your application 🫡

Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for delivering exceptional customer experiences. Share specific examples of how you've gone above and beyond in previous roles to make customers feel valued.

Highlight Your Leadership Skills: We want to know about your leadership journey! Include details about how you've inspired and coached team members in the past. Use concrete examples to demonstrate your ability to drive results and foster a positive team environment.

Tailor Your Application: Make sure your application speaks directly to the job description. Use keywords from the posting to show that you understand what we're looking for. This will help your application stand out and show us you're a great fit for the role.

Apply Through Our Website: To make sure your application gets to us, apply through our website. It’s the easiest way for us to review your details and get back to you. Plus, it shows you’re serious about joining our team!

How to prepare for a job interview at The Rank Group

✨Know the Company Inside Out

Before your interview, do some homework on the entertainment company. Understand their values, mission, and recent projects. This will not only help you answer questions more effectively but also show your genuine interest in the role.

✨Showcase Your Leadership Skills

Prepare specific examples of how you've successfully led a team or improved customer experiences in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your impact.

✨Demonstrate Your Passion for Customer Service

Be ready to discuss what exceptional customer service means to you. Share anecdotes that illustrate your commitment to creating stellar experiences and how you’ve inspired others to do the same.

✨Ask Thoughtful Questions

At the end of the interview, have a few insightful questions prepared. Inquire about the team dynamics, training opportunities, or how success is measured in this role. This shows you're engaged and thinking about how you can contribute.

Assistant Manager - Lead a Stellar Customer Experience in Dundee
The Rank Group
Location: Dundee

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

T
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>