Casino Manager

Casino Manager

Reading Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the gaming activities and create an unforgettable experience for guests.
  • Company: Join Grosvenor Casinos, a vibrant community hub across the UK.
  • Benefits: Enjoy competitive salary, tips, 28 days holiday, and great staff perks.
  • Why this job: Shape the future of gaming while working in a fun, inclusive environment.
  • Qualifications: Experience in casino management and a passion for customer service.
  • Other info: Flexible hours in a dynamic setting with opportunities for growth.

The predicted salary is between 36000 - 60000 £ per year.

Company Description

Join Us at Grosvenor Casinos

Location: Grosvenor Casino, Reading Central (1 Queens Rd, Reading RG1 4SY)

At Grosvenor Casinos , we offer a place to belong and grow. Our venues are at the heart of UK communities – vibrant, welcoming spaces for play, dining, and entertainment. We’re growing to become the UK’s most loved casinos, come help us get there.

Benefits

  • Competitive salary
  • Share of uncapped tips
  • Paid breaks
  • 28 days’ holiday (FT)
  • 3% Legal & General pension contribution
  • Life insurance
  • Long service awards
  • Online learning
  • Free uniform
  • Retail discounts
  • Employee Assistance Programme
  • Food and soft drink discounts
  • Job Description

    As a Casino Manager , you’ll coordinate all gaming operations to deliver a fair, professional, and engaging experience. You’ll tailor service to guest preferences, uphold high standards, and keep games running smoothly all while creating memorable nights for every customer.

    Qualifications

  • UK casino management experience across tables and slots
  • Valid PML and understanding of responsibilities
  • Customer-first mindset ; advocate safer gambling
  • Operational excellence with a performance focus
  • Strong communicator and inclusive leader
  • Change-positive , team-oriented
  • Additional Information

    Why Join Us?

    Because your skill deserves the right setting.

  • Competitive pay and meaningful rewards
  • Supportive induction and real growth opportunities
  • People-first culture with high shared standards
  • Work that has impact through projects and ideas
  • We’re for everyone and provide adjustments on request. This is a 24/7 operation —flexibility for nights and weekends required. Candidates must be 18+ with the legal right to work in the UK. Full-time, 40 hours per week.

    Be Part of What’s Next

    If you value passion, performance, and care, we’d love to hear from you. Join us and help build something special.

    Casino Manager employer: The Rank Group

    At Grosvenor Casinos, we pride ourselves on being more than just a workplace; we are a community that values inclusivity and personal growth. As a Casino Manager in Reading, you'll enjoy a competitive salary, generous holiday entitlement, and a supportive work culture that prioritises employee well-being and development. With opportunities for online learning and a rewards package that recognises your contributions, you will be empowered to make a meaningful impact while enjoying the vibrant atmosphere of our casino.
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    Contact Detail:

    The Rank Group Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Casino Manager

    ✨Tip Number 1

    Network like a pro! Reach out to your connections in the casino industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.

    ✨Tip Number 2

    Prepare for interviews by researching Grosvenor Casinos and understanding their values. Think about how your experience aligns with their mission to create a welcoming environment and be ready to share examples of how you've done this in the past.

    ✨Tip Number 3

    Showcase your leadership skills during the interview. Talk about how you've successfully managed teams and created engaging environments in previous roles. Remember, they want someone who can lead with empathy and foster a positive atmosphere!

    ✨Tip Number 4

    Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Grosvenor family. Good luck!

    We think you need these skills to ace Casino Manager

    Casino Management
    Gaming Activities Knowledge
    Personal Management Licence (PML)
    Customer Service
    Operational Performance Maximisation
    Communication Skills
    Change Management
    Safer Gambling Practices
    Inclusive Leadership
    Team Building
    Problem-Solving
    Flexibility
    Empathy

    Some tips for your application 🫡

    Show Your Casino Expertise: Make sure to highlight your solid UK casino management experience in your application. We want to see how you understand gaming activities and can optimise them for performance and profitability.

    Emphasise Your Customer-First Mindset: Let us know how you create a safe, exciting, and engaging environment for players. Share examples of how you've met and exceeded customer expectations in the past.

    Communicate Clearly: Strong communication is key! Use your application to demonstrate how you foster open dialogue and encourage feedback. We love candidates who lead with clarity and purpose.

    Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get you started on this exciting journey with Grosvenor Casinos.

    How to prepare for a job interview at The Rank Group

    ✨Know Your Casino Stuff

    Make sure you brush up on your knowledge of gaming activities, from slots to tables. Understanding the ins and outs of casino operations will show that you're not just a candidate, but a potential leader who can optimise performance and profitability.

    ✨Show Off Your Customer-First Mindset

    Prepare examples of how you've created engaging environments for customers in the past. Highlight your ability to understand and meet players' needs, as this is crucial for a role that revolves around guest satisfaction.

    ✨Communicate Like a Pro

    Practice clear and confident communication. Be ready to discuss how you foster open dialogue and encourage feedback within your team. This will demonstrate your leadership style and your commitment to operational excellence.

    ✨Embrace Change and Inclusivity

    Think about times when you've successfully navigated change or built diverse teams. Share these experiences to show that you can adapt in a fast-paced environment and lead with empathy, which is key for a role at Grosvenor Casinos.

    Casino Manager
    The Rank Group
    Location: Reading
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