At a Glance
- Tasks: Manage transactions and provide top-notch customer service in a vibrant casino environment.
- Company: Join Grosvenor Casinos, a welcoming community hub across the UK.
- Benefits: Earn £13.46 per hour, plus tips, holiday entitlement, and discounts.
- Why this job: Be part of an exciting growth journey and make lasting connections.
- Qualifications: Attention to detail, great social skills, and a passion for customer service.
- Other info: Full training provided; flexible shifts in a dynamic 24/7 environment.
Company Description
Join Us at Grosvenor Casinos
At Grosvenor Casinos, we don’t just offer a place to work – we offer a place to belong.
Our casinos sit at the heart of communities across the UK. They’re more than venues – they’re vibrant, welcoming spaces where people come together to play with purpose, relax with friends, and enjoy brilliant food, drink, and entertainment. And right now, we’re on an exciting journey of growth – to become the UK\’s most loved casinos.
That’s where you come in.
As a valued team member, you\’ll receive the following benefits:
- Hourly pay rate of £13.46
- Tips: Receive a share of uncapped tips
- Premium Pay Night Allowance: An additional £1 per hour after midnight
- Paid breaks
- Holiday Entitlement: 28 days of holiday to relax and recharge (based on full time contracts)
- Legal & General Pension Scheme: We contribute 3% to your pension.
- Life Insurance: Coverage provided for peace of mind
- Long Service Awards: Celebrate your career milestones with us
- Online learning: Access supplementary online courses to enhance your skills
- Uniform: We provide a free team uniform
- Retail Discount Scheme: Enjoy discounts and offers at selected retailers
- Employee Assistance Programme: Access to support and resources whenever you need them
- Food and Soft Drinks Discounts
Job Description
Are you good with numbers and have a keen eye for detail?
As a Cashier at Grosvenor Casino, you’ll be managing transactions quickly & efficiently, ensuring the cash desk operation runs smoothly – allowing the customer to make the most of their gaming experience – continuing their excitement and entertainment.
Maintaining customer confidentiality is vital in this role, alongside providing a first-class customer service which means you’ll need high integrity along with great emotional intelligence and social skills.
You’ll work alongside a supportive team, and we’ll help you gain the skills you’ll need to level up to Head Cashier.
Qualifications
- Attention to detail and high numerical accuracy as you’ll be responsible for the handling of chips and cash – ensuring the cash desk always balances
- An understanding of the legislation relating to the cash desk and its application, sufficient to pass a cash desk competency test
- Great social skills and communication skills to deal efficiently with customer needs and to interact with management and other team members.
Additional Information
Be Part of What’s Next
If you\’re looking for more than just a job – if you want to be part of a team that values passion, performance and care – we’d love to hear from you.
We’re building something special at Grosvenor Casinos. Join us and be part of it.
We’re for Everyone
At Grosvenor Casinos and The Rank Group, we’re committed to creating a workplace that’s welcoming and inclusive. If you need any adjustments as part of your application or interview, just let us know – we’re happy to help.
Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends.
Candidates must be 18 years of age or older and have the legal right to work in the UK.
Casino Cashier experience preferred but not essential.
Full time position only.
Full training provided.
Successful applicant will need to obtain a Personal Functional Licence.
DBS check required.
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Casino Cashier employer: The Rank Group
Contact Detail:
The Rank Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casino Cashier
✨Tip Number 1
Get to know the company! Before your interview, spend some time learning about Grosvenor Casinos. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your numbers! As a Casino Cashier, you'll need to be quick and accurate with transactions. Brush up on your maths skills and maybe even do some mock transactions with friends. The more confident you are, the better you'll perform during the interview.
✨Tip Number 3
Show off your social skills! During the interview, be ready to demonstrate your ability to interact with customers and team members. Share examples of how you've provided excellent customer service in the past. Remember, they want someone who can create a welcoming atmosphere!
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Grosvenor Casinos site. It’s the best way to ensure your application gets noticed, and you’ll have access to all the latest updates about the role and the company.
We think you need these skills to ace Casino Cashier
Some tips for your application 🫡
Show Off Your Numbers Game: As a Casino Cashier, you'll need to be good with numbers. Make sure your application highlights any experience you have with cash handling or numerical tasks. We want to see that you can keep things balanced!
Customer Service is Key: This role is all about providing first-class customer service. In your application, share examples of how you've gone above and beyond for customers in the past. We love seeing that passion for helping others!
Be Yourself: We’re looking for genuine people who can connect with our customers. Don’t be afraid to let your personality shine through in your application. Show us why you’d be a great fit for our vibrant team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at Grosvenor Casinos!
How to prepare for a job interview at The Rank Group
✨Know Your Numbers
As a Casino Cashier, you'll be handling cash and chips, so brush up on your numerical skills. Practice quick mental calculations and ensure you can handle transactions efficiently. This will show your potential employer that you're confident and capable in managing the cash desk.
✨Customer Service is Key
Grosvenor Casinos values first-class customer service, so prepare to demonstrate your social skills. Think of examples where you've provided excellent service or resolved customer issues. This will highlight your emotional intelligence and ability to connect with customers.
✨Understand the Legislation
Familiarise yourself with the legislation related to cash handling in casinos. Knowing the basics will not only help you pass the competency test but also show that you're serious about the role and understand the importance of compliance in a casino environment.
✨Show Your Team Spirit
Since you'll be working alongside a supportive team, emphasise your ability to collaborate and communicate effectively. Share experiences where you've worked well in a team setting, as this will demonstrate that you're a good fit for their vibrant workplace culture.