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For Companies At a Glance
- Tasks: Manage transactions and provide top-notch customer service in a vibrant casino environment.
- Company: Join Grosvenor Casinos, a welcoming community hub with exciting growth opportunities.
- Benefits: Earn £12.46 per hour, plus tips, paid breaks, and 28 days holiday.
- Why this job: Be part of a passionate team and enhance your skills while having fun.
- Qualifications: Attention to detail and great social skills; experience preferred but not essential.
- Other info: Flexible shifts in a dynamic 24/7 environment with career progression potential.
Overview
Join Us at Grosvenor Casinos
At Grosvenor Casinos, we don’t just offer a place to work – we offer a place to belong.
Our casinos sit at the heart of communities across the UK. They’re more than venues – they’re vibrant, welcoming spaces where people come together to play with purpose, relax with friends, and enjoy brilliant food, drink, and entertainment. And right now, we’re on an exciting journey of growth – to become the UK\\\’s most loved casinos.
That’s where you come in.
As a valued team member, you\\\’ll receive the following benefits:
- Hourly pay rate of £12.46
- Tips: Receive a share of uncapped tips
- Premium Pay Night Allowance: An additional £1 per hour after midnight
- Paid breaks
- Holiday Entitlement: 28 days of holiday to relax and recharge (based on full time contracts)
- Legal & General Pension Scheme: We contribute 3% to your pension.
- Life Insurance: Coverage provided for peace of mind
- Long Service Awards: Celebrate your career milestones with us
- Online learning: Access supplementary online courses to enhance your skills
- Uniform: We provide a free team uniform
- Retail Discount Scheme: Enjoy discounts and offers at selected retailers
- Employee Assistance Programme: Access to support and resources whenever you need them
- Food and Soft Drinks Discounts
Responsibilities
Are you good with numbers and have a keen eye for detail?
As a Cashier at Grosvenor Casino, you’ll be managing transactions quickly & efficiently, ensuring the cash desk operation runs smoothly – allowing the customer to make the most of their gaming experience – continuing their excitement and entertainment.
Maintaining customer confidentiality is vital in this role, a long side providing a first-class customer service which means you’ll need high integrity along with great emotional intelligence and social skills.
You’ll work alongside a supportive team, and we’ll help you gain the skills you’ll need to level up to Head Cashier.
Qualifications
- Attention to detail and high numerical accuracy as you’ll be responsible for the handling of chips and cash – ensuring the cash desk always balances
- An understanding of the legislation relating to the cash desk and its application, sufficient to pass a cash desk competency test
- Great social skills and communication skills to deal efficiently with customer needs and to interact with management and other team members.
- Experience in a casino cash desk preferred, but not essential as full training can be provided.
Additional Information
Be Part of What’s Next
If you\\\’re looking for more than just a job – if you want to be part of a team that values passion, performance and care – we’d love to hear from you.
We’re building something special at Grosvenor Casinos. Join us and be part of it.
We’re for Everyone
At Grosvenor Casinos and The Rank Group, we’re committed to creating a workplace that’s welcoming and inclusive. If you need any adjustments as part of your application or interview, just let us know – we’re happy to help.
Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends.
Candidates must be 18 years of age or older and have the legal right to work in the UK.
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Casino Cashier employer: The Rank Group
Contact Detail:
The Rank Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casino Cashier
✨Tip Number 1
Get to know the casino scene! Visit local casinos, chat with staff, and soak up the atmosphere. This will not only give you insights into the role but also help you make connections that could lead to job opportunities.
✨Tip Number 2
Practice your customer service skills. Role-play scenarios with friends or family where you handle transactions or resolve issues. The better you are at connecting with people, the more likely you’ll impress during interviews.
✨Tip Number 3
Don’t underestimate the power of networking! Join online forums or social media groups related to the casino industry. Engaging with others in the field can open doors and provide valuable tips on landing a cashier role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates about Grosvenor Casinos right there, making it super easy for us to connect.
We think you need these skills to ace Casino Cashier
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of humour or a personal story can make your application stand out.
Tailor Your Application: Make sure to tailor your application to the Casino Cashier role. Highlight your attention to detail and numerical skills, as these are key for managing transactions. We love seeing how your experience aligns with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate straightforwardness, especially when it comes to your skills and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at The Rank Group
✨Know Your Numbers
As a Casino Cashier, you'll be handling cash and chips, so brush up on your numerical skills. Practice quick mental calculations and ensure you can handle transactions smoothly. This will show your potential employer that you're confident and capable in managing the cash desk.
✨Showcase Your Customer Service Skills
Grosvenor Casinos values first-class customer service, so be prepared to discuss your previous experiences. Think of examples where you've gone above and beyond for a customer. This will demonstrate your commitment to providing an excellent gaming experience.
✨Understand the Role and Its Responsibilities
Familiarise yourself with the key responsibilities of a Casino Cashier. Be ready to talk about how you would maintain customer confidentiality and ensure the cash desk balances. Showing that you understand the role will impress your interviewers.
✨Be Ready for Scenario Questions
Expect questions that assess your emotional intelligence and social skills. Prepare for scenarios where you might need to handle difficult customers or resolve conflicts. Practising these responses will help you feel more at ease during the interview.
