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- Tasks: Lead a team to deliver top-notch customer service in electronic gaming.
- Company: Join a leading gaming and hospitality group in Greater London.
- Benefits: Full-time role with a passionate team and flexible hours.
- Why this job: Be part of an exciting industry and enhance customer experiences.
- Qualifications: Strong team management skills and knowledge of gaming compliance.
- Other info: Opportunity for career growth in a dynamic environment.
The predicted salary is between 36000 - 60000 £ per year.
A leading gaming and hospitality group in Greater London is seeking an AGC Team Leader. The role includes ensuring high-quality customer service for electronic gaming, acting as Duty Manager, and maintaining compliance with all guidelines.
Candidates should possess strong team management skills and a comprehensive understanding of gaming compliance. The work requires flexibility for night shifts and weekends. This full-time role offers the chance to join a passionate team dedicated to delivering exceptional service.
Casino AGC Team Leader | Duty Manager & Customer Experience employer: The Rank Group
Contact Detail:
The Rank Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casino AGC Team Leader | Duty Manager & Customer Experience
✨Tip Number 1
Network like a pro! Reach out to people in the gaming and hospitality industry, especially those who work at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of gaming compliance and customer service best practices. We want you to shine when discussing how you can lead a team and enhance the customer experience.
✨Tip Number 3
Show off your flexibility! Since the role requires night shifts and weekends, be ready to discuss your availability and how you can manage your time effectively while leading the team.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Casino AGC Team Leader | Duty Manager & Customer Experience
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for delivering exceptional customer service shine through. We want to see how you can contribute to our team's mission of providing top-notch experiences for our guests.
Highlight Your Team Management Skills: Make sure to showcase your experience in team management. We’re looking for someone who can lead and inspire a team, so share examples of how you've successfully managed teams in the past.
Demonstrate Your Understanding of Gaming Compliance: Since compliance is key in this role, include any relevant experience or knowledge you have about gaming regulations. We appreciate candidates who understand the importance of maintaining high standards in our industry.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with our passionate team!
How to prepare for a job interview at The Rank Group
✨Know Your Gaming Compliance
Make sure you brush up on gaming compliance regulations before the interview. Understanding the legalities and guidelines will show that you're serious about the role and can maintain high standards in customer service.
✨Showcase Your Team Management Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your team or resolved conflicts, as this will demonstrate your leadership abilities to the interviewers.
✨Flexibility is Key
Since the role requires night shifts and weekends, be ready to discuss your availability. Highlight any previous experience working flexible hours and how you managed your time effectively to balance work and personal commitments.
✨Passion for Customer Experience
Express your enthusiasm for delivering exceptional customer service. Share stories that illustrate your commitment to creating positive experiences for customers, especially in a fast-paced environment like gaming and hospitality.
