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For Companies At a Glance
- Tasks: Manage transactions and ensure smooth cash desk operations for an exciting gaming experience.
- Company: Join Grosvenor Casinos, the UK's most loved casinos, at the heart of community fun.
- Benefits: Enjoy £12.46/hour, tips, paid breaks, 28 days holiday, and discounts on food and retail.
- Why this job: Be part of a supportive team, gain skills, and grow into a Head Cashier role.
- Qualifications: Attention to detail, numerical accuracy, and great social skills are essential.
- Other info: Full-time role with flexible night and weekend shifts; training provided.
Company Description
We are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities, offering a space for people to play, have fun, relax with friends and enjoy our fabulous food, drink and entertainment.
We are on an exciting journey of growth and it’s the ideal time to join us.
As a valued team member, you\’ll receive the following benefits:
- Hourly pay rate of £12.46
- Tips: Receive a share of uncapped tips
- Premium Pay Night Allowance: An additional £1 per hour after midnight
- Paid breaks
- Free car parking
- Holiday Entitlement: 28 days of holiday to relax and recharge (based on full time contracts)
- Nest Pension Scheme: We contribute 3% to your pension.
- Life Insurance:Coverage provided for peace of mind
- Long Service Awards: Celebrate your career milestones with us
- Online learning: Access supplementary online courses to enhance your skills
- Uniform: We provide a free team uniform
- Retail Discount Scheme: Enjoy discounts and offers at selected retailers
- Employee Assistance Programme: Access to support and resources whenever you need them
- Food and Soft Drinks Discounts
Job Description
Are you good with numbers and have a keen eye for detail?
As a Cashier at Grosvenor Casino, you’ll be managing transactions quickly & efficiently, ensuring the cash desk operation runs smoothly – allowing the customer to make the most of their gaming experience – continuing their excitement and entertainment.
Maintaining customer confidentiality is vital in this role, a long side providing a first-class customer service which means you’ll need high integrity along with great emotional intelligence and social skills.
You’ll work alongside a supportive team, and we’ll help you gain the skills you’ll need to level up to Head Cashier.
Qualifications
- Attention to detail and high numerical accuracy as you’ll be responsible for the handling of chips and cash – ensuring the cash desk always balances
- An understanding of the legislation relating to the cash desk and its application, sufficient to pass a cash desk competency test
- Great social skills and communication skills to deal efficiently with customer needs and to interact with management and other team members.
Additional Information
This is a full time position (40 hours per week) – experience preferred, but full training can be provided.
Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends.
Candidates must be 18 years of age or older and have the legal right to work in the UK.
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Cashier employer: The Rank Group
Contact Detail:
The Rank Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cashier
✨Tip Number 1
Familiarise yourself with the casino environment and its operations. Understanding how a cash desk functions in a fast-paced setting will give you an edge during interviews, showing that you're proactive and genuinely interested in the role.
✨Tip Number 2
Brush up on your numerical skills and attention to detail. Practising quick mental calculations and ensuring accuracy in handling cash can help you feel more confident when discussing your capabilities with the hiring team.
✨Tip Number 3
Demonstrate your customer service skills by preparing examples of how you've handled difficult situations in the past. Being able to showcase your emotional intelligence and social skills will be crucial in a customer-facing role like this.
✨Tip Number 4
Be ready to discuss your flexibility regarding working hours. Since this role requires night shifts and weekends, showing that you're adaptable and willing to meet the demands of the job will make you a more attractive candidate.
We think you need these skills to ace Cashier
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Cashier position at Grosvenor Casinos. Understand the key responsibilities and qualifications required, such as attention to detail and numerical accuracy.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the Cashier role. Emphasise any previous experience in cash handling, customer service, or working in a fast-paced environment.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at Grosvenor Casinos and how your skills can contribute to their mission of becoming the UK's most loved casinos.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a Cashier position.
How to prepare for a job interview at The Rank Group
✨Showcase Your Numerical Skills
As a Cashier, you'll need to demonstrate your attention to detail and numerical accuracy. Be prepared to discuss any previous experience handling cash or managing transactions, and consider bringing examples of how you've successfully balanced cash drawers in the past.
✨Emphasise Customer Service Experience
Grosvenor Casinos values first-class customer service. Highlight any roles where you've interacted with customers, showcasing your social skills and ability to handle inquiries or complaints effectively. Share specific examples that illustrate your commitment to providing excellent service.
✨Understand the Role's Requirements
Familiarise yourself with the responsibilities of a Cashier at a casino, including the importance of confidentiality and compliance with cash desk legislation. This knowledge will show your genuine interest in the position and your readiness to take on the role.
✨Prepare for Flexibility Questions
Since the role requires working nights and weekends, be ready to discuss your availability and flexibility. Consider how you can fit this role into your schedule and express your willingness to adapt to the demands of a 24/7 environment.
