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- Tasks: Welcome guests, park vehicles, and support the reception team in a lively casino environment.
- Company: Join Grosvenor Casinos, the UK's most loved casinos, at the heart of community fun.
- Benefits: Earn £13.67/hour, enjoy tips, paid breaks, 28 days holiday, and discounts on food and retail.
- Why this job: Be the first impression for guests and thrive in a fast-paced, vibrant atmosphere.
- Qualifications: Must be 18+, hold a full clean UK driving licence, and have the right to work in the UK.
- Other info: Flexibility for night shifts and weekends is required in this 24/7 casino environment.
Company Description
We are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities, offering a space for people to play, have fun, relax with friends and enjoy our fabulous food, drink and entertainment.
We are on an exciting journey of growth and it’s the ideal time to join us.
As a valued team member, you\’ll receive the following benefits:
- Hourly pay rate of £13.67
- Tips: Receive a share of uncapped tips
- Premium pay night allowance: Additional 10% per hour after midnight
- Paid breaks
- Holiday entitlement: 28 days of holiday to relax and recharge (based on full time contracts)
- Pension scheme: We contribute 3% to your pension
- Life insurance: Coverage provided for peace of mind
- Long service awards: Celebrate your career milestones with us
- Online learning: Access supplementary online courses to enhance your skills
- Uniform: We provide a free team uniform
- Retail discount scheme: Enjoy discounts and offers at selected retailers
- Employee assistance programme: Access to support and resources whenever you need them
- Food and soft drinks discounts
Job Description
At Grosvenor Casinos, we know the customer journey starts the moment they arrive – and you’ll be the one to make that first and last impression count.
As aCustomer Valet Driver, you’ll welcome guests with professionalism and care, safely park and return vehicles, and support our reception team during busy periods. You’ll also help maintain the VIP car to pristine standards and ensure our car park remains secure and well-managed.
If you’re passionate about service, take pride in presentation, and thrive in a fast-paced environment, this is your chance to shine.
Qualifications
- Hold a full clean UK driving licence
- Previous experience as driver (desirable)
- Must be 18+ and have right to work in the UK
Additional Information
Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends.
Candidates must be 18 years of age or older and have the legal right to work in the UK.
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Car Jockey employer: The Rank Group
Contact Detail:
The Rank Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Car Jockey
✨Tip Number 1
Familiarise yourself with the Grosvenor Casinos brand and their values. Understanding their commitment to customer service and community engagement will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight any previous experience in customer-facing roles, especially in fast-paced environments. Being able to demonstrate your ability to handle busy situations with professionalism will set you apart from other candidates.
✨Tip Number 3
Showcase your driving skills and knowledge of vehicle safety. Since this role involves parking and returning vehicles, being able to discuss your driving experience confidently can make a strong impression.
✨Tip Number 4
Be prepared to discuss your flexibility regarding working hours. Since the role requires night shifts and weekends, demonstrating your willingness to adapt to these requirements will be crucial in landing the job.
We think you need these skills to ace Car Jockey
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Car Jockey at Grosvenor Casinos. Highlight your customer service skills and ability to thrive in a fast-paced environment in your application.
Tailor Your CV: Customise your CV to reflect relevant experience, especially any previous driving roles or customer service positions. Emphasise your full clean UK driving licence and any experience in hospitality or similar environments.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for service and attention to detail. Mention why you want to work at Grosvenor Casinos and how you can contribute to their mission of becoming the UK's most loved casinos.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial for this role.
How to prepare for a job interview at The Rank Group
✨Show Your Passion for Customer Service
Grosvenor Casinos values exceptional customer service, so be sure to express your enthusiasm for helping guests. Share examples from your past experiences where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Your Driving Skills
Since the role requires a full clean UK driving licence, be prepared to discuss your driving experience. Highlight any relevant roles where you had to manage vehicles or navigate busy environments safely.
✨Emphasise Your Presentation Skills
As a Car Jockey, maintaining a professional appearance is crucial. Dress smartly for the interview and mention how you take pride in your presentation, as this reflects the standards expected at Grosvenor Casinos.
✨Be Ready for Flexibility Questions
The role involves working nights and weekends, so expect questions about your availability. Be honest about your schedule and show that you're willing to adapt to meet the needs of the casino's operations.