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- Tasks: Create unforgettable experiences for guests on the electronic gaming floor.
- Company: Join Grosvenor Casinos, a vibrant community hub across the UK.
- Benefits: Enjoy competitive pay, tips, holiday entitlement, and discounts.
- Why this job: Be part of a passionate team and make every guest's visit special.
- Qualifications: Hospitality experience, positive attitude, and great customer service skills.
- Other info: Flexible shifts in a fun, inclusive environment with growth opportunities.
The predicted salary is between 13 - 16 £ per hour.
Join Us at Grosvenor Casinos. At Grosvenor Casinos, we don’t just offer a place to work - we offer a place to belong. Our casinos sit at the heart of communities across the UK. They’re more than venues - they’re vibrant, welcoming spaces where people come together to play with purpose, relax with friends, and enjoy brilliant food, drink, and entertainment. And right now, we’re on an exciting journey of growth - to become the UK's most loved casinos.
As a valued team member, you’ll receive the following benefits:
- Hourly pay rate of £
- Tips: Receive a share of uncapped tips
- Premium Pay Night Allowance: An additional £1 per hour after midnight
- Paid breaks
- Holiday Entitlement: 28 days of holiday to relax and recharge (based on full time contracts)
- Legal & General Pension Scheme: We contribute 3% to your pension.
- Life Insurance: Coverage provided for peace of mind
- Long Service Awards: Celebrate your career milestones with us
- Online learning: Access supplementary online courses to enhance your skills
- Uniform: We provide a free team uniform
- Retail Discount Scheme: Enjoy discounts and offers at selected retailers
- Employee Assistance Programme: Access to support and resources whenever you need them
- Food and Soft Drinks Discounts
As an Electronic Gaming Host, your role is pivotal in creating an unforgettable experience for our customers. You’ll be the welcoming face of our electronic gaming floor. Your enthusiasm for connecting with people will shine as you greet and attend to our guests, making them feel both valued and entertained. Your job goes beyond mere interaction; it’s about infusing every moment with excitement and care, ensuring that each guest's visit exceeds their expectations. Your efforts will foster a vibrant, engaging atmosphere that encourages guests to return time and again. You’ll create memorable experiences through thoughtful service and a friendly demeanour and will set the tone for a fantastic gaming adventure for every visitor.
Qualifications:
- An understanding of the overall standard of the electronic gaming offer within the unit & those factors which impact its contribution to the business, together with a willingness to learn more about this product area
- Experience of working successfully in a hospitality role
- A positive attitude, great customer service and social skills
- A willingness to be a team player, ensuring high customer service standards are delivered
Be Part of What’s Next. If you’re looking for more than just a job - if you want to be part of a team that values passion, performance and care - we’d love to hear from you. We’re building something special at Grosvenor Casinos. Join us and be part of it.
We’re for Everyone. At Grosvenor Casinos and The Rank Group, we’re committed to creating a workplace that’s welcoming and inclusive. If you need any adjustments as part of your application or interview, just let us know — we’re happy to help. Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends. Candidates must be 18 years of age or older and have the legal right to work in the UK.
Electronic Gaming Host in Bournemouth employer: The Rank Group
Contact Detail:
The Rank Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Electronic Gaming Host in Bournemouth
✨Tip Number 1
Get to know the company culture! Before your interview, check out Grosvenor Casinos' social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your people skills! As an Electronic Gaming Host, you'll be all about creating memorable experiences. Role-play with a friend or family member to nail down how you'll greet guests and keep the energy high on the gaming floor.
✨Tip Number 3
Dress to impress! Even if it’s just an interview, looking sharp can make a great first impression. Plus, it shows you’re ready to represent the vibrant atmosphere of Grosvenor Casinos right from the start.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the perks of working with us at Grosvenor Casinos.
We think you need these skills to ace Electronic Gaming Host in Bournemouth
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see your enthusiasm for the role and how you connect with people. Remember, as an Electronic Gaming Host, it's all about creating memorable experiences for our guests.
Tailor Your Application: Make sure to tailor your application to highlight your relevant experience in hospitality and customer service. We love seeing how your skills align with what we’re looking for, so don’t be shy about showcasing your strengths!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements stand out – we want to see what makes you a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining our team at Grosvenor Casinos. We can’t wait to hear from you!
How to prepare for a job interview at The Rank Group
✨Know the Gaming Scene
Familiarise yourself with the electronic gaming offerings at Grosvenor Casinos. Understand the different games and their appeal to customers. This knowledge will help you engage with guests and show your enthusiasm for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight how you made guests feel valued and entertained, as this is crucial for the Electronic Gaming Host position.
✨Emphasise Team Spirit
Grosvenor Casinos values teamwork, so be ready to discuss how you’ve successfully collaborated with others in previous roles. Share specific instances where you contributed to a positive team environment.
✨Bring Your Positive Attitude
A friendly demeanour can make all the difference in this role. During the interview, let your enthusiasm shine through. Smile, maintain eye contact, and express your excitement about creating memorable experiences for guests.
