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- Tasks: Join our team as a Trainee Croupier and learn to deliver unforgettable gaming experiences.
- Company: Grosvenor Casinos, a vibrant community hub with exciting growth opportunities.
- Benefits: Earn £12.21 per hour, plus tips, paid breaks, and 28 days holiday.
- Why this job: Kickstart your career in the thrilling casino industry with endless possibilities.
- Qualifications: Good numerical skills and a passion for customer interaction are essential.
- Other info: Flexible shifts in a dynamic environment with a supportive team culture.
The predicted salary is between 20000 - 30000 £ per year.
Join Us at Grosvenor Casinos. At Grosvenor Casinos, we don’t just offer a place to work - we offer a place to belong. Our casinos sit at the heart of communities across the UK. They’re more than venues - they’re vibrant, welcoming spaces where people come together to play with purpose, relax with friends, and enjoy brilliant food, drink, and entertainment. And right now, we’re on an exciting journey of growth - to become the UK’s most loved casinos.
As a valued team member, you’ll receive the following benefits:
- Hourly pay rate of £12.21
- Tips: Receive a share of uncapped tips
- Premium Pay Night Allowance: An additional £1 per hour after midnight
- Paid breaks
- PFL Support: Gaming Licence applied & paid for by the company
- Holiday Entitlement: 28 days of holiday to relax and recharge (based on full time contracts)
- Legal & General Pension Scheme: We contribute 3% to your pension.
- Life Insurance: Coverage provided for peace of mind
- Long Service Awards: Celebrate your career milestones with us
- Online learning: Access supplementary online courses to enhance your skills
- Uniform: We provide a free team uniform
- Retail Discount Scheme: Enjoy discounts and offers at selected retailers
- Employee Assistance Programme: Access to support and resources whenever you need them
- Food and Soft Drinks Discounts
We are looking for applicants to join our team as a Trainee Croupier. Joining as a trainee croupier opens an exciting career in the Casino industry with roles such as Senior Croupier, Inspector, Gaming Supervisor and even all the way up to General Manager, with our support and development along the way. The Casino industry is different, there’s nothing quite like it, and it’s one that many love to work in. It really is a million miles from a boring 9-5.
As a trainee Croupier you will attend our very own Grosvenor Gaming Academy, which runs for five weeks and will give you all the skills and confidence you’ll need to thrive. We aim to excite and entertain all of our customers. If you believe you’ve got what it takes and think you’ll enjoy working in a live gaming environment, where you’ll be interacting with customers all day, providing unforgettable experiences and excitement – this is for you. Come and join our Academy and we promise you’ll learn some new skills and develop a career within a high performing, 24/7 entertainments business.
Qualifications
- Good numerical ability and mental arithmetic; able to calculate mentally and quickly. Bring the passion and we will help you practice
- Very good communication and social skills as you’ll be at the forefront of delivering a top experience for our customers ensuring you drive our mission forward as the most loved Casinos in the UK
Additional Information
Be Part of What’s Next. If you’re looking for more than just a job - if you want to be part of a team that values passion, performance and care - we’d love to hear from you. We’re building something special at Grosvenor Casinos. Join us and be part of it.
We’re for Everyone. At Grosvenor Casinos and The Rank Group, we’re committed to creating a workplace that’s welcoming and inclusive. If you need any adjustments as part of your application or interview, just let us know — we’re happy to help.
Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends. Candidates must be 18 years of age or older and have the legal right to work in the UK. This is a permanent, full time position (40 hours per week).
Trainee Casino Dealer in Birmingham employer: The Rank Group
Contact Detail:
The Rank Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Casino Dealer in Birmingham
✨Tip Number 1
Get to know the casino scene! Visit local casinos, chat with staff, and soak up the atmosphere. This will not only give you insights into the industry but also help you make connections that could lead to job opportunities.
✨Tip Number 2
Practice your communication skills! As a trainee croupier, you'll be interacting with customers all day. Try role-playing scenarios with friends or family to build your confidence in delivering top-notch customer experiences.
✨Tip Number 3
Don’t just apply anywhere; apply through our website! It shows you're genuinely interested in joining Grosvenor Casinos and helps us keep track of your application more efficiently.
✨Tip Number 4
Be flexible and ready to adapt! The casino environment is dynamic, so being open to working nights and weekends will make you a more attractive candidate. Plus, it’s part of the excitement!
We think you need these skills to ace Trainee Casino Dealer in Birmingham
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the casino industry shine through. We want to see that you’re excited about the role and ready to bring your A-game to our team!
Highlight Your Skills: Make sure to mention any relevant skills, especially your numerical ability and communication skills. We love candidates who can engage with customers and create unforgettable experiences, so don’t hold back!
Be Yourself: We’re looking for genuine people who fit into our vibrant community. Don’t be afraid to let your personality come through in your application – we want to know the real you!
Apply Through Our Website: For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to becoming a Trainee Croupier!
How to prepare for a job interview at The Rank Group
✨Know Your Numbers
As a Trainee Casino Dealer, you'll need to show off your numerical skills. Brush up on your mental arithmetic before the interview. Practice quick calculations and be ready to demonstrate your ability to handle numbers under pressure.
✨Show Your Personality
Grosvenor Casinos values communication and social skills. Be yourself during the interview! Share your passion for customer service and how you can create unforgettable experiences for guests. A friendly attitude goes a long way in this industry.
✨Research the Company
Familiarise yourself with Grosvenor Casinos and their mission to be the UK's most loved casinos. Understanding their values and culture will help you align your answers with what they’re looking for, making you a more appealing candidate.
✨Prepare for Scenario Questions
Expect questions about how you'd handle various situations in a live gaming environment. Think of examples from past experiences where you've demonstrated problem-solving or excellent customer service. This will show that you're ready for the fast-paced casino atmosphere.
