Assistant Manager

Assistant Manager

Burton upon Trent Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and inspire your team to deliver exceptional customer experiences at Mecca Bingo.
  • Company: Join the vibrant team at Mecca Bingo, where fun meets professionalism.
  • Benefits: Enjoy a competitive salary, discounts, and funded training for career growth.
  • Why this job: Make a real impact on customer journeys while developing your leadership skills.
  • Qualifications: Proven leadership skills and a passion for outstanding customer service.
  • Other info: Exciting opportunities for career development and a fantastic new uniform design.

The predicted salary is between 36000 - 60000 £ per year.

Overview

As an Assistant Manager at Mecca Bingo, you’ll play a vital role in leading and inspiring your team to deliver exceptional customer experiences. Working side by side with the General Manager, you’ll lead by example, championing high standards and ensuring every guest feels welcomed and valued.

This is an exciting opportunity to shape the customer journey and motivate your team to excel. Whether it’s managing day-to-day operations, coaching team members, or driving results, your leadership will make a real impact on both the business and the people around you.

Benefits

  • Competitive Salary – £31,930
  • Paid breaks
  • Industry-leading Employee Rewards platform, offering discounts on travel, shopping, and dining and much more
  • 50% discount on food and soft drinks for you and up to three friends
  • Pension and Life Assurance
  • Company Sick Pay Scheme
  • Access to an Employee Assistance Programme and in-venue Mental Health FirstAiders
  • Funded Apprenticeships and training for career development
  • Uniform provided- Fantastic new design just launched in 2024

Qualifications

  • Proven ability to lead and inspire a team to deliver great results
  • Commercial awareness and customer service excellence
  • Passion for creating outstanding customer experiences

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Assistant Manager employer: The Rank Group

At Mecca Bingo, we pride ourselves on being an exceptional employer that values our team members and their contributions. With a competitive salary, industry-leading employee rewards, and a strong focus on career development through funded apprenticeships, we foster a supportive work culture where every individual can thrive. Located in a vibrant community, our Assistant Managers play a crucial role in shaping memorable customer experiences while enjoying unique benefits like generous discounts and a collaborative environment.
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Contact Detail:

The Rank Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Manager

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Mecca Bingo. A friendly chat can open doors that a CV just can't.

✨Tip Number 2

Prepare for the interview by practising common questions and scenarios related to team leadership and customer service. We want you to shine, so think about how you can showcase your passion for creating outstanding customer experiences.

✨Tip Number 3

Show off your commercial awareness! Research Mecca Bingo’s latest initiatives and be ready to discuss how you can contribute to their success. This will demonstrate your genuine interest in the role.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Assistant Manager

Leadership
Team Management
Customer Service Excellence
Commercial Awareness
Coaching Skills
Operational Management
Motivational Skills
Results-Driven
Communication Skills
Problem-Solving Skills
Adaptability
Customer Experience Design

Some tips for your application 🫡

Show Your Leadership Skills: When writing your application, make sure to highlight any experience you have in leading and inspiring teams. We want to see how you've motivated others to achieve great results, so share specific examples that showcase your leadership style.

Emphasise Customer Service Excellence: Since this role is all about delivering exceptional customer experiences, don’t forget to mention your passion for customer service. We love to hear about times when you've gone above and beyond to ensure guests feel welcomed and valued.

Be Commercially Aware: Demonstrate your understanding of the business side of things. We’re looking for candidates who can balance great customer service with commercial awareness, so include any relevant experience or insights that show you get the bigger picture.

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the hiring process.

How to prepare for a job interview at The Rank Group

✨Know the Company Inside Out

Before your interview, take some time to research Mecca Bingo. Understand their values, mission, and what makes them stand out in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.

✨Showcase Your Leadership Skills

As an Assistant Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you've successfully motivated others or improved team performance. Be ready to discuss how you can apply these skills at Mecca Bingo.

✨Emphasise Customer Service Excellence

Customer experience is key in this role. Think of specific instances where you've gone above and beyond for customers. Highlight your passion for creating outstanding experiences and how you plan to instil that same passion in your team.

✨Prepare Questions to Ask

Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, company culture, and expectations for the Assistant Manager role. This shows you're not just interested in the job, but also in how you can contribute to the team's success.

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