Shift Leader: Guest Experience & Service

Shift Leader: Guest Experience & Service

Full-Time On-site
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Mecca is recruiting a Team Leader to run your area on shift, setting pace and standards so guests have a brilliant experience. You’ll brief the team, rota within your zone, coordinate breaks and keep service moving - escalating issues when needed.

You’ll lead front line teams to hit guest satisfaction KPIs: service speed, cleanliness, and overall experience, while ensuring safety and compliance.

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Shift Leader: Guest Experience & Service employer: The Rank Group plc

At Grosvenor Casinos, we pride ourselves on being more than just a workplace; we are a community where every team member contributes to creating unforgettable experiences. As a Commis Chef, you will enjoy a vibrant work culture that values teamwork and creativity, alongside excellent benefits and opportunities for career progression within the leading leisure brand. Join us in a dynamic environment where your culinary skills can shine, and be part of our mission to become the UK’s most loved casinos.

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Contact Details:

The Rank Group plc Recruitment Team