At a Glance
- Tasks: Lead a vibrant team to deliver exceptional customer experiences in a fun environment.
- Company: Join Mecca, the UK's number one Bingo brand with a supportive culture.
- Benefits: Earn £13.60 per hour, enjoy 50% off food, and access career development.
- Other info: Inclusive workplace with exciting projects and growth opportunities.
- Why this job: Make a real impact while having fun and growing your career.
- Qualifications: Strong people skills and experience in hospitality or retail.
The predicted salary is between 28000 - 30000 € per year.
At Mecca, we are all about bringing people together for unforgettable experiences. For over 60 years, we have been at the heart of our communities, offering a safe space where everyone is welcome to play Bingo, enjoy our Slots or relax with friends and enjoy great value food and drinks. Whether in our vibrant venues or playing with us online, we put our customers at the heart of everything we do - which is why we need exceptional people.
Committed to creating a workplace that's inclusive, supportive and full of opportunity, our Teams play a vital part in shaping the future of our brand. Join us, and your career can really take off. We're passionate about delivering exceptional customer experiences - and we are looking for people who are too!
Competitive Salary: £13.60 per hour + Amazing Perks!
Hours: Real contracts from 8–35 (no zero hour contracts)
Your Impact:
- Front line leadership: brief, position, and motivate your team during live service.
- Service excellence: hit on shift KPIs (customer satisfaction, speed of service, cleanliness).
- Operational flow: ensure the right people, right place, right time; manage breaks and micro rota changes.
- Coaching in the moment: recognise great service; give immediate, practical feedback.
- Safety & compliance: complete checks; escalated incidents promptly.
You’ll Bring:
- Strong people skills with a customer first mindset.
- Organised, proactive, and calm in a fast paced environment.
- Experience guiding a team in hospitality/retail/leisure.
Why join us?
- Competitive Salary: We value your contributions and offer a competitive salary that recognises your hard work and dedication.
- Fantastic Rewards: Our reward package is varied and ranges from team incentives, bonuses, perks, and colleague networks to ensure your job is both fulfilling and rewarding.
- Induction for Success: Your success is our priority. We provide a comprehensive induction program, thoughtfully designed to familiarise you with our Mecca values and culture, ensuring you are well prepared for your role.
- People-Focused Culture: Mecca is all about its people. Our supportive and nurturing work environment ensures you have the tools you need to thrive.
- High-Performing Culture: Join a team that embraces high performance. We set the bar high and help you reach your full potential.
- Exciting Project Work: Get involved in exciting project work that will allow you to make a meaningful impact on our business. Your fresh ideas and contributions will be valued.
- Emphasis on Growth: At Mecca, growth is not just a word; it’s a commitment. We foster your individual and team growth to help you succeed and excel.
We are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers. We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.
Team Leader in London employer: The Rank Group plc
At Mecca, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture that prioritises employee growth and development. With competitive salaries, fantastic rewards, and a commitment to nurturing talent, our Team Leaders play a crucial role in delivering unforgettable experiences for our customers while enjoying a supportive environment that values their contributions. Join us in shaping the future of the UK's number one Bingo brand, where your career can truly take off.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader in London
✨Tip Number 1
Get to know the company! Before your interview, dive into Mecca's values and culture. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your people skills! Since this role is all about leading a team and delivering exceptional customer experiences, think of examples from your past where you've successfully motivated others or handled tricky situations.
✨Tip Number 3
Be ready to showcase your organisational skills! During the interview, highlight how you've managed teams in fast-paced environments before. Share specific instances where you ensured everything ran smoothly.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Mecca family right from the start!
We think you need these skills to ace Team Leader in London
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for delivering exceptional customer experiences shine through. We want to see that you’re genuinely excited about the role and how you can contribute to our vibrant team at Mecca.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience in hospitality or retail. We love seeing how your skills align with our values and the specific requirements of the Team Leader position.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. This helps us quickly see why you’d be a great fit for our team!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Rank Group plc
✨Know the Company Inside Out
Before your interview, take some time to research Mecca. Understand their values, mission, and what makes them the number one Bingo brand in the UK. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to demonstrate strong people skills. Prepare examples from your past experiences where you've successfully motivated a team or handled a challenging situation. Be ready to discuss how you can lead the fun while ensuring service excellence.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities in a fast-paced environment. Think of situations where you've had to manage operational flow or provide immediate feedback to team members. Practising these scenarios will help you articulate your thought process during the interview.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask about the company culture, team dynamics, or growth opportunities. This shows that you're not just interested in the job, but also in how you can contribute to and grow within the Mecca community.
