Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face of Mecca, serving customers and keeping the energy high.
- Company: Join the UK's number one Bingo brand with a vibrant community spirit.
- Benefits: Competitive salary, exciting rewards, and a supportive work culture.
- Other info: Emphasis on personal growth and exciting project work to make an impact.
- Why this job: Make unforgettable experiences for customers while growing your career.
- Qualifications: Customer service experience is a plus, but full training is provided.
The predicted salary is between 20000 - 25000 £ per year.
At Mecca, we are all about bringing people together for unforgettable experiences. For over 60 years, we have been at the heart of our communities, offering a safe space where everyone is welcome to play Bingo, enjoy our Slots or relax with friends and enjoy great value food and drinks. Whether in our vibrant venues or playing with us online, we put our customers at the heart of everything we do - which is why we need exceptional people.
Committed to creating a workplace that's inclusive, supportive and full of opportunity, our Teams play a vital part in shaping the future of our brand. Join us, and your career can really take off. We're passionate about delivering exceptional customer experiences - and we are looking for people who are too!
Responsibilities:
- As a Team Member, you’ll be the friendly face on the floor - making customers feel welcome, serving great food and resetting quickly between sessions.
- Game support: help customers understand how our games work and keep energy high around the venue.
- Safety: challenge age-restricted behaviours confidently; report incidents promptly.
- One team mindset: communicate clearly with colleagues and jump in where needed—Front of house, floor, Food friendly, upbeat, and helpful.
- Pace: organised with good attention to detail.
- Team player energy - clear communication and willingness to learn on shift.
Experience:
- Previous customer service experience in hospitality/retail/leisure is helpful but not essential; full training provided.
Why join us?
- Competitive Salary: We value your contributions and offer a competitive salary that recognises your hard work and dedication.
- Fantastic Rewards: Our reward package is varied and ranges from team incentives, bonuses, perks, and colleague networks to ensure your job is both fulfilling and rewarding.
- Induction for Success: Your success is our priority. We provide a comprehensive induction program, thoughtfully designed to familiarise you with our Mecca values and culture, ensuring you are well prepared for your role.
- People-Focused Culture: Mecca is all about its people. Our supportive and nurturing work environment ensures you have the tools you need to thrive.
- High-Performing Culture: Join a team that embraces high performance. We set the bar high and help you reach your full potential.
- Exciting Project Work: Get involved in exciting project work that will allow you to make a meaningful impact on our business. Your fresh ideas and contributions will be valued.
- Emphasis on Growth: At Mecca, growth is not just a word; it’s a commitment. We foster your individual and team growth to help you succeed and excel.
We are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers. We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.
Team Member in Devon employer: The Rank Group plc
Contact Detail:
The Rank Group plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member in Devon
✨Tip Number 1
Get to know the company culture! Before your interview, check out Mecca's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Since you'll be the friendly face on the floor, think about how you can make customers feel welcome. Role-play scenarios with friends or family to get comfortable with handling different situations.
✨Tip Number 3
Be ready to showcase your teamwork! During the interview, share examples of how you've worked well with others in the past. Mecca values a one team mindset, so showing that you can communicate clearly and jump in where needed will set you apart.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and keen to join the Mecca family. Don’t miss out on this opportunity!
We think you need these skills to ace Team Member in Devon
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show us what makes you unique and how you can bring that energy to our team.
Tailor Your Application: Make sure to read the job description carefully and highlight your relevant experience. If you've got customer service skills or a knack for teamwork, shout about it! We love seeing how your background fits with our values.
Keep It Clear and Concise: While we love a good story, keep your application straightforward. Use clear language and avoid jargon. This helps us understand your experience quickly and shows us you can communicate effectively—just like we do on the floor!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the info you need about the role and our culture right there!
How to prepare for a job interview at The Rank Group plc
✨Know the Brand
Before your interview, take some time to research Mecca and its values. Understand what makes them the number one Bingo brand in the UK and how they prioritise customer experience. This will help you align your answers with their mission and show that you're genuinely interested.
✨Show Your Customer Service Skills
As a Team Member, you'll be the friendly face on the floor. Prepare examples from your past experiences where you've provided exceptional customer service. Think about times when you went above and beyond to make someone’s day better—this is what they want to hear!
✨Emphasise Teamwork
Mecca values a one team mindset, so be ready to discuss how you work well with others. Share stories that highlight your communication skills and willingness to jump in wherever needed. They’re looking for team players who can keep the energy high!
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like handling age-restricted behaviours or managing a busy shift. Think through how you would approach these challenges, demonstrating your problem-solving skills and ability to stay calm under pressure.