At a Glance
- Tasks: Lead a passionate team and deliver unforgettable customer experiences every day.
- Company: Join Mecca, the UK's number one Bingo brand with a vibrant community spirit.
- Benefits: Competitive salary from £32,500, paid breaks, and exclusive discounts on food and shopping.
- Other info: Exciting career development opportunities and a people-focused culture await you.
- Why this job: Make a real impact in a supportive environment that values your contributions.
- Qualifications: Proven leadership experience and a customer-focused mindset are essential.
The predicted salary is between 31000 - 31320 £ per year.
At Mecca, we are all about bringing people together for unforgettable experiences. For over 60 years, we have been at the heart of our communities, offering a safe space where everyone is welcome to play Bingo, enjoy our Slots or relax with friends and enjoy great value food and drinks. Whether in our vibrant venues or playing with us online, we put our customers at the heart of everything we do - which is why we need exceptional people.
Committed to creating a workplace that's inclusive, supportive and full of opportunity, our Teams play a vital part in shaping the future of our brand. Join us, and your career can really take off.
Competitive Salary: From £32,500 + Amazing Perks!
Why You’ll Love It Here
- Competitive Salary – From £32,500
- Paid Breaks – because your time matters
- Exclusive Rewards Platform – discounts on travel, shopping, dining & more
- 50% Off Food & Soft Drinks – for you and up to three friends
- Pension & Life Assurance – we've got your future covered
- Company Sick Pay Scheme – support when you need it
- Career Development – Access to one of the UK's leading LMS platform
Your Impact
- Lead and inspire a passionate team
- Deliver exceptional customer experiences every day
- Drive results and keep operations running smoothly
- Coach and develop your team to be the best they can be
Location: Norwich
Required Experience and Skills
- Leadership Experience – proven ability to motivate, support and guide a team in a fast paced customer environment
- Customer-Focused Mindset – you're passionate about delivering outstanding service and memorable experiences
- Operational Know-How – experience overseeing daily operations, ensuring everything runs smoothly and efficiently
- Great Communication Skills – confident engaging with guests and colleagues, resolving issues with a positive, solution-led approach
- A Hands-On Attitude – willing to roll up your sleeves and lead by example
- Commercial Awareness – understanding of KPIs, cost control, and ways to drive performance
- Adaptability – comfortable working under pressure and finding creative ways to overcome challenges
- Team Development Skills – experience coaching others, giving feedback, and supporting growth
Why Join Us
- Competitive Salary: We value your contributions and offer a competitive salary that recognises your hard work and dedication
- Fantastic Rewards: Our reward package is varied and ranges from team incentives, bonuses, perks, and colleague networks to ensure your job is both fulfilling and rewarding
- Induction for Success: Your success is our priority. We provide a comprehensive induction program, thoughtfully designed to familiarise you with our Mecca values and culture, ensuring you are well prepared for your role
- People-Focused Culture: Mecca is all about its people. Our Supportive and nurturing work environment ensures you have the tools you need to thrive
- High-Performing Culture: Join a team that embraces high performance. We set the bar high and help you reach your full potential
- Exciting Project Work: Get involved in exciting project work that will allow you to make a meaningful impact on our business. Your fresh ideas and contributions will be valued
- Emphasis on Growth: At Mecca, growth is not just a word; it's a commitment. We foster your individual and team growth to help you succeed and excel
We are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers. We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.
Assistant Manager employer: The Rank Group plc
At Mecca, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture in Norwich that prioritises employee well-being and development. With competitive salaries starting from £32,500, generous perks like paid breaks and discounts, and a strong emphasis on career growth through comprehensive training, we empower our teams to thrive and make a meaningful impact in the community. Join us to be part of a passionate team dedicated to delivering unforgettable experiences while enjoying a supportive environment that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Rank Group plc. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Rank Group plc
Don't be shy about reaching out to The Rank Group plc directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Rank Group plc and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Rank Group plc
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
