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For Companies At a Glance
- Tasks: Solve problems and support store rollouts with a mix of tech skills and business savvy.
- Company: Join one of the UK's fastest-growing companies, featured in the Sunday Times Top Track 100.
- Benefits: Enjoy a competitive salary, pension, employee discounts, and a cycle to work scheme.
- Why this job: Be part of a dynamic team and make a real impact in a growing retail environment.
- Qualifications: Problem-solving skills, ability to manage tasks, and good communication are key.
- Other info: Work in a supportive culture with opportunities for growth and development.
The predicted salary is between 30000 - 42000 £ per year.
We are a Sunday Times Top Track 100 company and one of the UK's fastest growing privately owned companies. The Range has grown enormously since its inception in 1989, and now has over 200 stores nationwide. People are at the heart of our retail concept, and we want to invest in our staff and make the future extraordinary. As a result of our expansion plans, and our continued ongoing success we are seeking a dynamic Product Specialist to be based at our Head Office in Plymouth.
About The Role
This position brings daily challenges and responsibilities aimed at troubleshooting problems and providing solutions. It is a great fit for avid problem solvers and incorporates a balance of technical skills and business knowledge. Work environments can range from front office first line roles to technical third line areas.
Responsibilities
- Key personal characteristics include reliability, flexibility, and willingness to contribute to a team working environment.
- Building POS systems for New Store Rollouts, Store Refits and Store Projects.
- Supporting store rollouts and refits.
- Liaising with Senior Product Specialist to ensure POS Hardware is delivered on time.
- The successful candidate will work alongside the Senior Product Specialist / Product Support Manager.
- The successful candidate will work alongside the EPOS Administrator to provide Holiday Cover and provide additional resource at peak times.
- PS Support Daily, Weekly and Monthly Admin Tasks.
- Working closely with colleagues, developers, testers, and a variety of end users to ensure technical compatibility and user satisfaction.
- Provide 3rd line support.
- Validating reported issues and managing until resolved.
Person Specification
- Ability to work under own initiative.
- Ability to manage multiple tasks.
- Common Sense, Self Confidence and Business awareness.
- The ability to learn quickly.
- Ability to contribute to a team effort.
- A logical approach to problem solving.
- Good interpersonal and client-handling skills with the ability to manage expectations and explain technical detail.
- A methodical, investigative, and inquisitive mind.
- Excellent oral and written communication skills, including building client rapport.
- Someone who will be able to work under pressure.
- A natural problem solver, with the ability to analyse and diagnose various issues.
- Able to think outside the box to deliver a solution.
What We Offer
- Competitive salary
- Pension
- Long service awards
- Employee discount
- Cycle to work scheme
Position
- Permanent, Full-time
- Hours Monday Friday, 08:45am 17:30pm (from time to time, as per business requirements, some work may occasionally be required outside of these times.)
- Location Plymouth, Devon (you must be able to travel on occasion to external sites when required, also overnight stays may be required on occasion.)
Product Specialist in Plymouth employer: The Range
Contact Detail:
The Range Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Specialist in Plymouth
✨Tip Number 1
Network like a pro! Reach out to current employees at The Range on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Product Specialist role.
✨Tip Number 2
Prepare for the interview by practising common questions related to problem-solving and technical skills. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 3
Show off your passion for the role! During interviews, share specific examples of how you've tackled challenges in the past. This will demonstrate your problem-solving abilities and fit for the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our growing team.
We think you need these skills to ace Product Specialist in Plymouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Product Specialist role. Highlight your problem-solving skills and any relevant technical experience. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills align with our needs. Keep it engaging and personal – we love a bit of personality!
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Let’s get started on this journey together!
How to prepare for a job interview at The Range
✨Know Your Product Inside Out
As a Product Specialist, you'll need to demonstrate a solid understanding of the products you'll be working with. Research the company's product range and be prepared to discuss how you can contribute to their success. Show your passion for problem-solving and how you can apply your knowledge to enhance user satisfaction.
✨Showcase Your Problem-Solving Skills
During the interview, be ready to share specific examples of how you've tackled challenges in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help illustrate your logical approach to problem-solving and your ability to think outside the box.
✨Demonstrate Team Spirit
Since this role involves working closely with colleagues and various stakeholders, highlight your teamwork skills. Share experiences where you've successfully collaborated with others to achieve a common goal. Emphasise your flexibility and willingness to contribute to a positive team environment.
✨Communicate Clearly and Confidently
Excellent communication skills are crucial for this position. Practice articulating your thoughts clearly and concisely. Be prepared to explain technical details in a way that's easy to understand for non-technical team members. Building rapport with the interviewer will also showcase your interpersonal skills.
