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For Companies At a Glance
- Tasks: Assist customers, answer queries, and process transactions in a fast-paced retail environment.
- Company: Join The Range, a top UK retailer known for its unique shopping experience and rapid growth.
- Benefits: Enjoy flexible hours, a vibrant team culture, and the chance to be part of festive magic.
- Why this job: Be the face of The Range, making a positive impact during the busiest shopping season.
- Qualifications: Must be friendly, patient, and able to work well under pressure; no prior experience required.
- Other info: Perfect for students looking for seasonal work with a reputable company.
Part Time Seasonal Customer Service Assistant, Chichester
Be part of the festive magic at The Range this season. We are currently recruiting part-time Customer Service Assistants to help us at our busiest time of year.
In this role, you will be the face of The Range, delivering great service and promoting The Range as a unique one-stop shopping experience.
What we are looking for?
To be successful in this role, you will love working in a fast-paced retail environment and must be willing to give the very best customer service experience to our customers.
As a Customer Service Assistant, you will often be the first point of contact a customer has with our store, so it is essential that you can create a good first impression. You will need to be polite and approachable, confident, and able to remain patient and calm in difficult situations.
Problem-solving skills, the ability to think quickly, follow instructions, work as part of a team, and work on initiative are also desirable skills for the role.
The role of a Customer Service Assistant includes tasks such as:
- Answering customer enquiries.
- Providing information and helping to resolve customer problems.
- Being the first point of contact for dealing with returned goods.
- Processing till transactions.
- Ensuring that the customer\’s experience is positive.
Your day will be varied, from delivering service with a smile at the till to engaging with customers to help them find their ideal products.
You will need to have a flexible approach, as there will be times when you will support other areas of the store to meet business needs.
Why The Range?
Working for The Range is no ordinary job. We are a Sunday Times Top Track 100 company and one of the UK’s fastest-growing retailers.
Much of this success is thanks to our talented and passionate teams. From retail opportunities nationwide to innovative roles in our Head Office and fulfillment positions at our state-of-the-art distribution centers, you’re sure to find a role that matches your skills and ambition.
People are at the heart of our retail concept, and we want to invest in our staff and make the future extraordinary.
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Part Time Seasonal Customer Service Assistant employer: The Range
Contact Detail:
The Range Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Seasonal Customer Service Assistant
✨Tip Number 1
Familiarise yourself with The Range's product offerings and services. This knowledge will not only help you answer customer enquiries more effectively but also demonstrate your enthusiasm for the role during any interactions.
✨Tip Number 2
Practice your customer service skills in real-life scenarios. Whether it's through volunteering or part-time work, gaining experience in a fast-paced environment will prepare you for the challenges of the role and show your commitment to providing excellent service.
✨Tip Number 3
Be ready to showcase your problem-solving abilities. Think of examples from your past experiences where you've successfully resolved issues or helped customers, as this will highlight your capability to handle difficult situations with ease.
✨Tip Number 4
Demonstrate your teamwork skills by discussing how you've collaborated with others in previous roles. Being able to work well within a team is crucial in a retail environment, especially during busy periods like the festive season.
We think you need these skills to ace Part Time Seasonal Customer Service Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail. Emphasise any previous roles where you provided excellent customer service or worked in a fast-paced environment.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific skills that align with the job description, such as problem-solving abilities and a friendly attitude.
Showcase Your Soft Skills: In your application, highlight soft skills like patience, approachability, and teamwork. These are crucial for a Customer Service Assistant, so provide examples of how you've demonstrated these in past experiences.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at The Range
✨Show Your Enthusiasm for Customer Service
Make sure to express your passion for providing excellent customer service during the interview. Share examples of how you've gone above and beyond to help customers in previous roles, as this will demonstrate your commitment to creating a positive shopping experience.
✨Prepare for Common Scenarios
Think about potential customer service scenarios you might face, such as handling complaints or assisting with returns. Practising your responses to these situations can help you feel more confident and show the interviewer that you're ready to handle challenges effectively.
✨Emphasise Teamwork Skills
Since the role requires working as part of a team, be prepared to discuss your experiences collaborating with others. Highlight any instances where you successfully worked with colleagues to achieve a common goal, as this will showcase your ability to contribute positively to the team dynamic.
✨Dress Appropriately and Be Personable
First impressions matter, so dress smartly for your interview. Additionally, be friendly and approachable during your conversation. A warm smile and positive attitude can go a long way in making a great impression on the interviewer.
