Group Marketplace Manager (Maternity Cover)
Founded in Plymouth in 1989, The Range has grown to become one of the UK's leading and fastest-growing privately owned retailers. With over 280 stores across the UK and Ireland, we offer an extensive range of products spanning multiple departments. People are at the heart of our business, and we are committed to investing in our staff to help shape an extraordinary future.
About the Role:
We are looking for an experienced commercial leader to drive the growth and performance of our marketplace and dropship business across The Range, wilko, Homebase and Bathstore. You will be responsible for delivering marketplace strategy, driving profitable growth, leading high-performing teams and developing strong seller and partner relationships. This role also oversees retail media and advertising opportunities, ensuring an exceptional customer experience while supporting long-term business success.
Responsibilities:
- Develop and deliver the Group marketplace and dropship strategy, ensuring alignment with wider commercial and digital objectives.
- Drive marketplace growth through seller acquisition, category expansion, product range development and customer proposition improvements.
- Own the marketplace and dropship P&L, setting budgets, forecasts and trading targets while delivering profitable revenue growth.
- Lead marketplace operations across seller onboarding, catalogue management, order fulfilment, returns, compliance and performance management.
- Build and develop high-performing New Business, Account Management and Compliance teams, creating a culture of accountability and continuous improvement.
- Establish strong commercial relationships with sellers, suppliers and strategic partners, negotiating agreements that deliver long-term value.
- Ensure robust governance, compliance and risk management processes are in place to protect customers, brands and business.
- Work closely with Digital, Technology, Finance, Customer Service, Logistics, Marketing and Commercial teams to optimise marketplace performance.
- Lead relationships with marketplace technology providers and third-party platforms, ensuring service excellence and delivery against strategic objectives.
- Own and develop the retail media and marketplace advertising strategy, delivering advertising revenue growth and enhancing partner engagement.
- Provide clear performance reporting, strategic recommendations and market insights to senior leadership teams.
Person Specification:
Essential
- Significant senior leadership experience within marketplace, e-commerce, dropship, digital retail or a similar commercial environment.
- Proven track record of owning and growing a complex digital P&L or significant revenue-generating business area.
- Strong understanding of marketplace operating models, seller lifecycle management, compliance and customer experience.
- Experience leading multi-disciplinary teams and driving both commercial and operational performance.
- Strong commercial acumen with excellent negotiation and relationship management skills.
- Ability to analyse complex commercial data and translate insights into actionable business decisions.
- Exceptional communication and stakeholder management skills, with experience influencing senior and executive-level audiences.
- Customer-focused mindset combined with strong commercial judgement and operational discipline.
- Experience managing strategic third-party partners, technology platforms or outsourced service providers.
Desirable
- Previous experience within a large-scale retail marketplace environment.
- Knowledge of marketplace platforms such as Mirakl, Virtualstock or similar technologies.
- Experience developing and growing retail media, digital advertising or marketplace monetisation propositions.
- Experience leading marketplace expansion across multiple brands, channels or customer propositions.
- Understanding of product compliance, seller governance and risk management frameworks within a marketplace environment.
What we offer:
- Competitive salary
- Pension
- Long service awards
- Employee discount
- Cycle to work scheme
Position: 12-Month Fixed-Term Contract (Maternity Cover), Full-time
Hours: Monday - Friday, 08:45am - 17:30pm.
Location: London & Hybrid - 2 days per week onsite.
#J-18808-Ljbffr
Group Marketplace Manager (Maternity Cover) employer: The Range
The Range in Dereham is an exceptional employer that prioritises employee development and a collaborative work culture. With a focus on customer experience and team leadership, we offer comprehensive training opportunities and a supportive environment where your contributions are valued. Join us to be part of a dynamic team that thrives on excellence and innovation in retail.
