At a Glance
- Tasks: Provide top-notch customer service and solve problems for our customers.
- Company: Join The Range, a Sunday Times Top Track 100 company and fast-growing retailer.
- Benefits: Exciting career growth, supportive team environment, and opportunities across the UK.
- Why this job: Be part of a passionate team making a real difference in customer experiences.
- Qualifications: Strong problem-solving skills and a knack for teamwork.
- Other info: Dynamic role with varied tasks and a focus on staff development.
The predicted salary is between 24000 - 36000 £ per year.
To be successful in this role, you must be willing to provide the very best customer service experience to our customers. Problem-solving skills and having the ability to think quickly, follow instructions, work as a team and work on initiative are also desirable skills for the role.
Your day will be varied, and will include a combination of the following tasks:
- Answering customer enquiries.
- Giving information and helping to solve customer problems.
- Being the first point of contact for dealing with returned goods.
- Processing till transactions.
- Making sure that the customer's experience is a positive one.
Working for The Range is no ordinary job. We are a Sunday Times Top Track 100 company and one of the UK’s fastest growing retailers. Much of this success is thanks to our talented and passionate teams. From retail opportunities nationwide to innovative roles in our Head Office and fulfilment positions at our state of the art distribution centres, you’re sure to find the role to match your skills and your ambition. People are at the heart of our retail concept, and we want to invest in our staff and make the future extraordinary.
Customer Service Assistant in Enniskillen employer: The Range
Contact Detail:
The Range Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant in Enniskillen
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Range. Understand their values and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your problem-solving skills! Think of examples from your past experiences where you've successfully resolved customer issues. Being able to share these stories will demonstrate your ability to think on your feet and provide top-notch customer service.
✨Tip Number 3
Show off your teamwork skills! During interviews, highlight times when you've worked well with others to achieve a common goal. The Range values collaboration, so let them know you're a team player who can contribute to their success.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about landing the job. We can't wait to see your application!
We think you need these skills to ace Customer Service Assistant in Enniskillen
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight any previous experience in customer service. We want to see how you've gone above and beyond to create positive experiences for customers.
Be Problem-Solving Savvy: Include examples of how you've tackled challenges in the past. We love candidates who can think on their feet and come up with solutions, so don’t hold back on showcasing your problem-solving skills!
Teamwork Makes the Dream Work: Since teamwork is key in our environment, mention any experiences where you’ve successfully collaborated with others. We’re all about working together to provide the best service possible!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at The Range
✨Know Your Customer Service Basics
Before the interview, brush up on key customer service principles. Understand what makes a great customer experience and be ready to share examples of how you've provided excellent service in the past.
✨Show Off Your Problem-Solving Skills
Prepare to discuss specific situations where you successfully resolved customer issues. Think about times when you had to think on your feet and how you handled those challenges.
✨Demonstrate Team Spirit
Since teamwork is crucial for this role, come prepared with examples of how you've worked effectively in a team. Highlight your ability to collaborate and support your colleagues to achieve common goals.
✨Be Ready for Role-Play Scenarios
Expect some role-play during the interview where you might have to handle a mock customer enquiry or complaint. Practice staying calm and professional while addressing the customer's needs.